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C M Kristman, Inc.

5.0(
109
)
Excavation - Major Grading or Resloping, Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace,

About us

Full Service Septic and Excavating Contractor with over 40 years experience. We accept Visa/Mastercard and Discover.

Business highlights

Emergency services offered
55 years of experience

Services we offer

Septic inspections, Septic pump replacement & repair, Septic system installation & repair, Septic system pumping, Septic tank cleaning, Septic tank pumping, Site testing for new/replacement systems. General excavation

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.0109 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
1%
2
0%
1
0%
Write a review
Showing 1-25 of 109 reviews
Pamela K.
Dec 2022
5.0
Yes, I recommend this pro
This company exceeded my expectations! The staff was delightful. Kelly and Sherry not only didn’t hesitate to answer any of my questions the educated me on the process. The communication was excellent. Jesus arrived punctually, he was professional, and got the job done timely. I highly recommend CM Kristman, you won’t be disappointed!
Response from C M Kristman, Inc.

"Thank you very much! We appreciate that you took the time to give us a review."

Ursula B.
Jun 2022
5.0
Yes, I recommend this pro
$1,970
We couldn't be happier. Our previous septic contractor was slow to respond and their price estimate was way too high. C.M Kristman responded to our inquiry almost immediately yesterday afternoon, and this morning a new pump was installed and operating before 10 a.m.
Response from C M Kristman, Inc.

"Thank you very much for your review. Our goal is to provide the best service possible to every customer. We appreciate you taking the time to let others know!"

Mark J.
May 2022
5.0
Yes, I recommend this pro
They responded quickly to my request as the system was backed up due to the filter being clogged. Came out, cleaned the septic filter, had my system operating as intended.
Response from C M Kristman, Inc.

"Thank you for your review. We are happy that we were able to help! We strive to provide exceptional service for our customers."

John K.
Jan 2022
5.0
Yes, I recommend this pro
$550
Elisa Kristman was exceptional.....Prompt, responsive, fair pricing....We really appreciated the great customer service !
Response from C M Kristman, Inc.

"Thank you for taking the time to post a review. I really appreciate it. If you ever need anything else, please do not hesitate to call."

Jannie B.
Oct 2021
5.0
Yes, I recommend this pro
$14,900
I am a contractor who has dealt with different subs over the years. Having just moved, we needed a new septic system. Every interaction we had with C.M. Kristman was honest, professional and well executed.
Response from C M Kristman, Inc.

"We appreciate the great review. Thank you for taking the time to write one. Please let us know if we can be of further assistance as we can provide routings maintenance as well."

Jeff H.
Jun 2021
5.0
Yes, I recommend this pro
$900
Pump alarm sounding @ 2:10 PM. I called C M Kristman and received return call within an hour, advising a technician was on their way to my home. Pump was found to be defective and replacement was recommended, and approved to proceed with repair. Pump was replaced, job site cleaned up and technician departed just over two hours after his arrival. Excellent initial response and each step of the process exceeded my expectations. I've been a customer for 19 years and plan to continue the relationship for the foreseeable future.
Response from C M Kristman, Inc.

"Thanks for the great review! I really appreciate you taking the time to leave a review."

Elizabeth T.
Apr 2021
5.0
Yes, I recommend this pro
$300
Excellent!
Response from C M Kristman, Inc.

"Thank you for taking the time to post a review!"

Queenie N.
Mar 2021
5.0
Yes, I recommend this pro
My neighbor and I share a drive and Kristmans did an excellent job. My neighbor who has lived here for 40 years felt this was the best company she's dealt with. They always had our drives plowed promptly and the employees are very cheerful, attentive and considerate of your property. I recommend them highly.
Richard G.
Dec 2020
5.0
Yes, I recommend this pro
$230
CM Kristman communicated very well during the whole process from request for service to implementation. They even sent a note requesting to move pumping one day due to an emergency. They showed up on the alternate day they requested. Very professional in their business approach, which is something to be admired in today's world.
Response from C M Kristman, Inc.

"Thank you for taking the time to write a review...even for a small job. We really appreciate it."

Olga G.
Dec 2020
5.0
Yes, I recommend this pro
Excellent work, extremely knowledge, honest and efficient.
Response from C M Kristman, Inc.

"Thanks [Member Name Removed]! I’m so glad everything worked out for you!"

Shahzad E.
Dec 2020
5.0
Yes, I recommend this pro
Jesus was fantastic and very good in explaining our entire system (we rent so are new to septic tanks) and how to best maintain it.
Response from C M Kristman, Inc.

"Thank you for the great review. I will pass this on to Jesus. It means so much to us that you took the time to comment on the work done. Elisa Kristman"

Michael F.
Nov 2020
5.0
Yes, I recommend this pro
Identified as needed during home sale inspection, created high anxiety for all involved. Eliza and the Kristman team were excellent to work with, prompt with estimates, excellent communicating with all parties, keeping the proper authorities looped in, etc. You couldn't ask for a more professional response or performance.
Response from C M Kristman, Inc.

"Thanks for taking the time to leave a review. This is a very stressful process for homeowners. You have been wonderful to deal with through it all. Good luck with everything! Elisa"

Tom B.
Oct 2020
5.0
Yes, I recommend this pro
It had been a while. Their agent went above and beyond the normal service. Very satisfied with their service. Asked to be put on their calendar for a 3 year reminder.
Response from C M Kristman, Inc.

"Thank you for taking the time to leave a review. We appreciate it."

Ellen F.
Sep 2020
5.0
Yes, I recommend this pro
$4,000
This was the third opinion. Kristman analyzed the situation and charged us about 90% less than either of the other two contractor's quotes. They understood our situation and responded in excellent fashion. They came highly recommended to me from another of our long-time trusted contractors. These people are the real-deal as far as we are concerned.
Response from C M Kristman, Inc.

"Thank you [Member Name Removed]. I’m glad everything worked out. Good luck with the sale of your home!"

Pam K.
Aug 2020
5.0
Yes, I recommend this pro
Kristman Sanitation - Overall service was EXCELLENT from start to finish , took time explain each step of the process leaving nothing out and quick to answer any questions or concerns . I would highly recommend and would work with them again ....
Response from C M Kristman, Inc.

"Thanks [Member Name Removed], you were great to work with! Also, thanks for adding the pictures!!"

Brown V.
Aug 2020
5.0
Yes, I recommend this pro
$17,500
C M Kristman exceeded expectations on EVERY level including design, permitting, scheduling, installation, cost vs budget and above all...SERVICE!
Response from C M Kristman, Inc.

"Thank you for awarding your project to us. I hope you enjoy your new home. We appreciate the time you took to leave a review. It was great working with you!"

Tony H.
Jun 2020
5.0
Yes, I recommend this pro
We've utilized Kristman services for over 14yr. Always responsive never any pressure to do something. System developed a problem and they were very responsive and issue quickly corrected
Response from C M Kristman, Inc.

"Thanks, [Member Name Removed]. Your patience during these unprecedented times has greatly been appreciated. It’s been wonderful working with you all of these years. Good luck with your future plans."

Penelope S.
May 2020
5.0
Yes, I recommend this pro
$265
I had Kristman put my septic in in 2017 and their prices are competitive and their work is top notch. Prompt, responsive and professional.
Response from C M Kristman, Inc.

"Thanks for taking the time to leave a review. You’ve been great to work! Thank you."

Tod K.
Apr 2020
5.0
Yes, I recommend this pro
$258
Great. Show up when promised. Did their work quickly and clean up.
Response from C M Kristman, Inc.

"I’m glad we were able to do the work during these difficult times. Thank you for your business."

Martin S.
Feb 2020
5.0
Yes, I recommend this pro
they did the job perfectly
Response from C M Kristman, Inc.

"Thanks for taking the time to leave a review. We really appreciate the “grade”! Thank you."

Scott S.
Nov 2019
5.0
Yes, I recommend this pro
$11,000
Quite well, the process was clearly explained, the scheduled was met and the work performed professionally.
Response from C M Kristman, Inc.

"Thanks for taking the time to post a review. I’m glad everything went well and you were able to get a standard, in-ground system. You were great to work with, as well!"

Kevin L.
Oct 2019
5.0
Yes, I recommend this pro
$265
I received a reminder from CM Cristman that it was time for our scheduled tank pump out. I called in to accept the reminder. They initially indicated it might be several weeks due to heavy existing orders, but they were able to call back within 1 week to confirm a date. The tech arrived on time and handled the job very capably. I received a report and invoice, and payment method was easy. I recommend this service provider, and I will use them again.
Response from C M Kristman, Inc.

"Thank you, [Member Name Removed]. We appreciate the time you took to leave a review."

David K.
Aug 2019
1.0
No one called emailed or responded at all
Response from C M Kristman, Inc.

"Hi [Member Name Removed], Please let me know what number or e-mail you used. I don't have any record of your call. Townsend is actually out of our service area, but typically we would have responded to you immediately to let you know that. I apologize and I will look into this. Again, let me know if you e-mailed me or our main email directly or if you sent information through Angie's Lisa. Again, my apologies. Elisa Kristman"

J R.
Jun 2019
3.0
I shouldn't have to pay 30 percent down and hope you come out to work when you feel like it. We know you're busy, but you get paid when you do work.
Response from C M Kristman, Inc.

"Hi Mr. [Member Name Removed], You originally called our office on April 8th to schedule a pumping of your cesspool. We showed up at your property to pump on April 16th. Upon our arrival, we discovered that there was no access in your cesspool and the area where we would need to install an access was under a sidewalk. We provided you with a price to return to the site to excavate and expose the top of the cesspool and cut an access in the concrete and then supply a riser and lid. This work required using a piece of equipment and labor. We never charged you when we dispatched our truck to your site for the initial appointment. We were never told that there was no access to pump from. It appears that the system has never been pumped, so we we understand why you may have not know where the access is located. I'm sorry that you are not happy with our policy, but we always charge a 30% deposit prior to scheduling any work other than routine pumping. That is our policy and the deposit is required to get on our schedule. We were very clear that we are extremely busy and we would fit the job in our schedule as soon as possible once the deposit was received. I am sorry that you were not happy with our deposit policy and the fact that we could not give you an exact date to start your project."

JoAnne L.
May 2019
5.0
Yes, I recommend this pro
$245
They were very prompt, quick and courteous. The only recommendation I would make would be to be a little neater returning the soil back on top of the lid when done. I would Hire them again.
Showing 1-25 of 109

Licensing

State Contractor License Requirements

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FAQ

C M Kristman, Inc. is currently rated 5.0 overall out of 5.
C M Kristman, Inc. accepts the following forms of payment: CreditCard
Yes, C M Kristman, Inc. offers free project estimates.
No, C M Kristman, Inc. does not offer eco-friendly accreditations.
No, C M Kristman, Inc. does not offer a senior discount.
Yes, C M Kristman, Inc. offers emergency services.
No, C M Kristman, Inc. does not offer warranties.

Contact Information

1099 CANNERY RD, Coatesville, PA 19320

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