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LOUIS J PONTARELLI REMODELING CONTRACTOR

4.0(
9
)

General Remodeling, Windows, Doors,

... +4 more

About us

2 EMPLOYEES. USES DEDICATED SUBS. CHARGES BY THE JOB. TRAVEL CHARGES APPLY IF MORE THAN 45 MINUTES FROM SERVICE AREA.

Business highlights

33 years of trusted experience

Services we offer

REMODELING KITCHENS, BATHS, BASEMENTS, DRYWALL, DECKS, ADDITIONS, WINDOWS, DOORS, SIDING & CAPPING, CARPENTRY, ETC.

Accepted payment methods

Check

Reviews

4.09 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
22%
1
44%
Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.0
responsiveness
4.1
punctuality
4.4
Write a review
Showing 1-9 of 9 reviews
DEDRICK H.
07/2006
2.0
remodeling
  + -1 more
We needed to have an addition built on the rear of our house. Mr. Pontarelli was fairly prompt in arranging an initial visit. However the estimate took over 4 weeks and was presented as a simple quote over the phone, no written proposal nor breakdown. He also indicated that it was just a ballpark estimate. We did not think it was a very professional estimate. We did not feel comfortable using him.
Description of Work: No work performed.
Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0
Response from LOUIS J PONTARELLI REMODELING CONTRACTOR
REGARDING MY ENCOUNTERS WITH THE MEMBERS, WHEN FIRST MEETING WITH THEM, THEY WERE NOT EXACTLY SURE WHAT THEY WANTED. SHE WANTED SOME THINGS THAT HE DID NOT AND VICE-VERSA. I EXPLAINED TO THEM THAT MAKING HASTY DECISIONS WAS NOT A GOOD IDEA. BETWEEN THEIR IDEAS AND SOME OF MY SUGGESTIONS WE WOULD COME TO A CONCLUSION. THEIR 1ST IDEA WAS A FAMILY RM./POWDER ROOM/LAUNDRY RM. WITH AN OPEN 2ND STORY PORCH. THIS THEN CHANGED TO A FAMILY RM. WITH THE POTENTIAL OF A FUTURE 2ND FLOOR BEDROOM. ON MY NEXT VISIT, I RETURNED WITH MY PLUMBING CONTRACTOR TO EVALUATE THE JOB. A COUPLE OF DAYS LATER THEY CALLED ME AND SAID THEY WANTED TO LEAVE THE LAUNDRY ROOM IN ITS PRESENT LOCATION AND PUT IN A FULL BATHROOM. ON A RETURN VISIT WITH MY CONCRETE CONTRACTOR, THEY ENLARGED THE ADDITION TO A FAMILY RM., BEDROOM WITH CLOSET AND FULL BATHROOM. I'M JUST TRYING TO SHOW A PATTERN OF CHANGES WHICH ARE PART OF ANY JOB DECISIONS. THIS IS WHY I GAVE THEM A "BALLPARK" PRICE WITHIN $2,000 TO $3,000. I TOLD THEN I WOULD GIVE THEM A TYPED, DETAILED PROPOSAL WHEN THEY DECIDED WHAT THEY WANTED. THEY TOLD ME THEY HAD NOT YET SOLD THEIR HOUSE IN N.J. AND WOULD GET BACK TO ME AT A LATER DATE. THEY WERE VERY UNDECISIVE ON WHAT THEY WANTED. I TAKE PRIDE IN MY BUSINESS AND FOR THEM TO SAY I WAS UNPROFESSIONAL AND LATE WITH MY ESTIMATE IS ABSURD.
DANIEL F.
07/2006
1.0
remodeling
  + -1 more
He promised to call back within a week, and that would've been last Thursday. It's okay if the job is too small, but we expect the company to have the courtesy to call back.
Description of Work: We called to get an estimate for some work on some old steps at our home. I called and described the situation, and he took down our address and information.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
CHRISTOPHER F.
06/2006
2.0
remodeling
  + -1 more
Not happy - he should have said I can't or I'm not interested in doing the work rather than drag things out. But he did return my initial call in a timely fashion to his credit.
Description of Work: Met with Louis and discussed work with him concerning window replacements and gutter replacements. I received no follow up and he never produced an estimate as a result of the meeting, but at the time we met appeared interested in doing the job. All would have been better had he explained he was too busy or not interested in the job, but he did not do so.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$5,000
Response from LOUIS J PONTARELLI REMODELING CONTRACTOR
AT MY INITIAL MEETING WITH THE MEMBER, HE REQUESTED A WOOD REPLACEMENT WINDOW BY WEATHERSHIELD WITH TRUE DIVIDE APPLIED GRIDS. AFTER PRICING THIS WINDOW AT TWO DIFFERENT SUPPLIERS, I CALLED HIM BACK WITH A QUOTE PER WINDOW INSTALLED. HE INDICATED TO ME THAT THE PRICE SOUNDED HIGH, AND THAT HIS NEIGHBOR HAD INSTALLED SOME OF THE SAME WINDOWS TO HIS HOUSE A FEW YEARS BACK BUT HE WAS NOT HAPPY WITH HIS WORK. HE REMEMBERED THE SUPPLIER'S NAME, SO I CALLED AND GOT A BETTER PRICE THAN MY SUPPLIERS. I CALLED HIM BACK WITH A 2ND QUOTE. HE SEEMED PLEASED, BUT DID NOT COMMIT. I CALLED HIM BACK A FEW WEEKS LATER FOR THE 3RD TIME (AFTER MY INITIAL MEETING) AND ASKED IF HE WAS STILL INTERESTED. HE SAID I COULD SEND A PROPOSAL IN CASE HE DECIDED TO DO THE JOB. AT THIS POINT I HAD THE FEELING THAT I WAS WASTING MY TIME. HOW MUCH TIME SHOULD I SPEND ESTIMATING A JOB OF 12 WINDOWS?
PETER L.
05/2006
1.0
remodeling
  + -1 more
We traded quite a few phone calls. He seemed unorganized at best. At least three times he called to say he might be able to come give an estimate, then I would not hear back for another week. This went on for some time before I decided that if he was not capable of working with a schedule for an estimate, I wasn't comfortable with him doing any work.
Description of Work: None.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from LOUIS J PONTARELLI REMODELING CONTRACTOR
NO EXCUSES FROM ME. I SHOULD HAVE MADE MORE OF AN EFFORT TO MEET WITH THE MEMBER.
FRANCIS S.
01/2006
1.0
replacement windows
  + -1 more
Never called back.
Description of Work: None.
Rating CategoryRating out of 5
responsiveness
1.0
$2,000
CHRISTINE D.
11/2005
5.0
remodeling
  + -1 more
I WISH I HAD MORE HOUSES TO REMODEL JUST FOR THE PLEASURE OF WORKING WITH LOU. HE AND HIS CREW WERE ON TIME, ALWAYS COURTEOUS, EFFICIENT, FAIRLY TIDY, COMPETENT (DESPITE THE ANCIENT AND BIZARRE ELECTRICAL WIRING IN OUR HOUSE, AND THE BAFFLING HEATING DUCTS), EASY GOING, HONEST, VERY RESPONSIVE TO OUR CALLS, AND REASONABLY PRICED (WE SHOPPED AROUND BEFORE CHOOSING HIM). WHENEVER WE WERE SURE WHAT WE WANTED, LOU FOUND A WAY TO DO IT. WHENEVER WE WEREN'T SURE, HE WORKED PATIENTLY WITH US TO FIGURE OUT THE BEST OPTIONS FOR OUR HOUSE. ALL SMALL ERRORS WERE CORRECTED PROMPTLY AND GRACIOUSLY WHEN WE BROUGHT THEM TO THE TEAM'S ATTENTION. THE ENTIRE SET OF PROJECTS TOOK ABOUT 4 MONTHS. DELAYS OCCURRED PARTLY BECAUSE OF OUR VACATIONS, BUT WHEN LOU'S TEAM HAD TO DELAY WORK, IT WAS USUALLY BECAUSE HIS VERY HIGH-IN-DEMAND ELECTRICIAN WASN'T QUITE AVAILABLE YET. BUT THE ELECTRICIAN'S WORK AND PEOPLE SKILLS WERE BOTH GREAT, SO WE DIDN'T MIND.
Description of Work: REMODELED ATTIC AND DID ODD JOBS AROUND THE HOUSE. ATTIC CRAWL SPACES: INSTALLED FLOORING, PUT SAFETY COVERS ON LIGHTS, CUT DOORS FOR BETTER FIT, INSTALLED PLASTIC SHEETING OVER INSULATION. ATTIC MAIN ROOM: DRYWALLED ROOM, INSTALLED BUILT-IN HEATER, INSTALLED AIR CONDITIONER AND NEW WINDOW, PAINTED ROOM, INSTALLED CLOSET DOWELS, ADDED SEVERAL OVERHEAD LIGHTS, ADDED ELECTRICAL OUTLETS AND CIRCUIT BREAKER BOX, INSTALLED SMOKE AND CO DETECTOR. NEW ATTIC BATHROOM: INSTALLED TOILET, SINK, FLOOR, MEDICINE CABINET, AND VANITY IN BATHROOM AREA, INSTALLED DOOR TO BATHROOM, DRYWALLED AND PAINTED. ODD JOBS AROUND THE HOUSE: NEW FLOOR FOR SHED, RE-SURFACED DRIVEWAY, FIXED MORTAR ON STONE WALL, REPAIRED ROTTED WOOD ON GARAGE, INSTALLED NEW BASEMENT WINDOWS, FIXED CRACKS ON WALKWAY TO HOUSE, UPGRADED OVERHEAD LIGHTS, UPPED AMPERAGE TO ENTIRE HOUSE, FIXED RAILING BALLISTERS ON INSIDE STAIRCASE, PUT IN GROUNDED OUTLETS, INSTALLED LIGHT SWITCHES, UPGRADED WIRE TO HOT WATER HEATER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,680
KAREN D.
02/2005
1.0
replacement windows
  + -1 more
HE TOLD ME HE IS A GENERAL CONTRACTOR AND NOT A HANDYMAN. HE WAS RUDE. HE COULD HAVE WORDED IT MORE POLITELY.
Description of Work: I CALLED HIM FOR AN ESTIMATE FOR REPLACING PARTS ON SOME WINDOW AND WORK ON SOME DOOR KNOBS.
Rating CategoryRating out of 5
professionalism
1.0
OLIVIA E.
06/2004
5.0
remodeling
  + -1 more
DID A GREAT JOB. WOULD RECOMMEND HIM TO ANY ONE. DID SPECTACULAR WORK.
Description of Work: COMPLETELY RENOVATED PLAYROOM, INCLUDED REMOVAL OF DROP CEILING, DRY WALLING OF WHOLE ROOM, RECESSED LIGHTING, INSTALLATION OF SLIDING GLASS MIRROR FOR CLOSET.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,100
CHERYL L.
06/2004
5.0
doors
  + -1 more
LOU DID A HUGE ADDITION A FEW YEARS AGO AND IS ALWAYS THERE FOR REPAIRS ALSO. HIGHLY RECOMMEND, GREAT PERSON.
Description of Work: FRONT AND BACK DOOR REPAIR.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250

    Contact information

    117 W BROADWAY AVE, Clifton Heights, PA 19018

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    General Remodeling,
    Windows,
    Doors,
    Kitchen and Bath Remodeling,
    Siding,
    Drywall,
    Decks and Porches

    FAQ

    LOUIS J PONTARELLI REMODELING CONTRACTOR is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    LOUIS J PONTARELLI REMODELING CONTRACTOR accepts the following forms of payment: Check
    No, LOUIS J PONTARELLI REMODELING CONTRACTOR does not offer free project estimates.
    No, LOUIS J PONTARELLI REMODELING CONTRACTOR does not offer eco-friendly accreditations.
    No, LOUIS J PONTARELLI REMODELING CONTRACTOR does not offer a senior discount.
    No, LOUIS J PONTARELLI REMODELING CONTRACTOR does not offer emergency services.
    No, LOUIS J PONTARELLI REMODELING CONTRACTOR does not offer warranties.
    LOUIS J PONTARELLI REMODELING CONTRACTOR offers the following services: REMODELING KITCHENS, BATHS, BASEMENTS, DRYWALL, DECKS, ADDITIONS, WINDOWS, DOORS, SIDING & CAPPING, CARPENTRY, ETC.

    Contact information

    117 W BROADWAY AVE, Clifton Heights, PA 19018

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM