Express Clean

4.6(
7
)

Dry Cleaning, Alterations/Sewing/Decorating, Drapery Cleaning,

... +1 more

About us

We are a full service pick up and delivery dry cleaning service. We own and operate our plant and have been in business since 1992.

Business highlights

33 years of trusted experience

Services we offer

Pick up and Delivery of Dry Cleaning, Shirt Laundry, Shoe Repair, Alterations, Leather, Suede, Furs, Wedding Gowns, Draperies, Comforters & Household Items

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.67 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
14%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.6
value
4.9
professionalism
4.4
responsiveness
4.4
punctuality
4.7
Write a review
Showing 1-7 of 7 reviews
Ryan M.
05/2017
4.0
dry cleaning
  + -1 more
Very well, were very prompt in responding and did a good job with the turnaround of the shirts
Description of Work: Dry cleaning pick up of dress shirts
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristen C.
02/2016
3.0
alterations, dry cleaning
  + 0 more
unknown
Description of Work: Typically is a pick up drop off service for businesses but will allow drop offs at location. In my case I would drop my own stuff off and pick up. Quality was fine and pricing was average. What ruined my experience was the professionalism behind payments. I had my card on file as I picked up my own dry cleaning at their location, they didn't take anything but cash. The owner would charge me when my stuff was ready. He didn't charge me for one pick up and at my next pick up wanted to charge me for both. Two to three week apart and Money I did not have on my card at the time, 80 in total. Refused to give me my latest pick up because my card would not go through and refused to take the cash I did have that I could drop off at the location to make up the difference. Overall i had to wait until I could put the money on my card and go to their location at 6am which was convienient for them and finally get my pick up.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$35
Response from Express Clean
Ms. [Member Name Removed] used our service on 1/23/15 her bill totaled $36.65 and her credit card settled on 2/15/15. She then used us again on 3/26/15 her bill totaled $34.45; her order was delivered within a week and her credit card was declined 5 different times; on 3/31/15, 4/15/15, 5/2/15, 5/18/15 and 6/1/15. Each time she was contacted and asked to update her credit card information but no reply ever came. Then on 6/10/15 she cave us another order which totaled $40.45. Her card was again declined on 6//11/15; her balance due was now $74.90, of which $34.45 was uncollected for over 2months. it was only at this point that we declined to deliver her cleaning. She then asked if she could make a partial payment, we again attempted to process her card for $65 (which was declined on 6/12/15) and then $60, also declined on 6/12/15. It was only at this point that we said we would only accept cash for her cleaning, and she would have to pick it up at our facility. We informed her that we were in our plant from 6a.m. until 5p.m. daily at that she could come whenever was convenient for her. We have been in business since 1992 and have never mandated that any customer use any one form of payment. We accept all credit cards, checks, cash and electronic payments and let each customer decide how they wish to pay. I don't know of any dry cleaner that release clothes with out payment, especially when you have balance outstanding for over 2 months.
DEBORAH M.
11/2014
5.0
dry cleaning
  + -1 more
COMFORTER WAS PICKED UP AND RETURNED AND THEY DID A GREAT JOB
Description of Work: COMMERCIAL WASHING OF DOWN COMFORTER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from Express Clean
Thank you, we look forward to helping you again soon!
Sara K.
09/2014
5.0
dry cleaning
  + -1 more
Every week, Express Clean comes to my office on Tuesdays and Fridays to both pick up and drop off cleaning. They do an expert job and I have never had a problem with any of the wonderful work they do. They are diligent, punctual and professional and because of this free pick-up and drop off service my dry cleaning is done regularly without clothing piling up before I remember to go out of my way to both take it and then pick it up! They are excellent dry cleaners and also do shoe repair as well as leather goods! I cannot tell you enough wonderful things about them and their service. Chris takes excellent care of us and cannot possibly make this chore go any better. They have a credit card on file and bill us accurately and we are simply delighted with the great service we receive! I cannot tell you how pleased my entire family is to have their dry cleaning needs totally automated! Express Clean is EXCELLENT!
Description of Work: This is an EXCELLENT service provider! Express Clean is a perfect solution for my family's dry cleaning, shoe repair and leather care needs. I have never had such ease
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6.6
Response from Express Clean
Thank you for your kind remarks; it's always pleasure to see you (member name removed).
Nicholas M.
03/2014
5.0
dry cleaning
  + -1 more
Excellent
Description of Work: Dry Cleaning and Fixed Shoes
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Rita A.
06/2013
5.0
dry cleaning
  + -1 more
They are fabulous. I work mostly with Chris. They come every monday and thursday for pick up and drop off. They also do shoe repair and preserve wedding gowns.
Description of Work: They come to my work and pick up my dry cleaning. They also drop it off.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rita A.
05/2012
5.0
drapery cleaning, dry cleaning
  + 0 more
They are real good. I have been using them for years. We have an agreement with them at work, they pick it up, and they drop it off. If you prepay they give you a discount. They come twice a week. The price is reasonable. They are prompt, and professional. I will continue to use their services.
Description of Work: They are my dry cleaners.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100

    Contact information

    500 E Broadway Ave Ste 5, Clifton Heights, PA 19018

    www.expclean.com/express_clean/Angie.html

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Dry Cleaning,
    Alterations/Sewing/Decorating,
    Drapery Cleaning,
    Shoe Repair

    FAQ

    Express Clean is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Express Clean accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Express Clean offers free project estimates.
    Yes, Express Clean offers eco-friendly accreditations.
    No, Express Clean does not offer a senior discount.
    No, Express Clean does not offer emergency services.
    No, Express Clean does not offer warranties.
    Express Clean offers the following services: Pick up and Delivery of Dry Cleaning, Shirt Laundry, Shoe Repair, Alterations, Leather, Suede, Furs, Wedding Gowns, Draperies, Comforters & Household Items

    Contact information

    500 E Broadway Ave Ste 5, Clifton Heights, PA 19018

    www.expclean.com/express_clean/Angie.html

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed