Reliable Plumbing & Drain
About us
We guarantee a job done to your complete satisfaction, whether it's that annoying dripping faucet or an emergency pipe repair job. Our highly trained professionals offer a variety of residential, multi-family, and commercial plumbing services.
Business highlights
Services we offer
Main, boilers & hot water heaters., installation of furnaces, lateral replacement, repair all plumbing violations, sewer
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
10% | ||
4% | ||
4% | ||
4% |
"It was our pleasure to serve you!!! Call for any plumbing needs you have in the future! Thank you Joan"
I called Reliable Plumbing and Drain Cleaning to come repair a leak in my hall bathroom. I had my carpenter there doing other work and he found the leak. I spoke to Joan @ Reliable, told her it was an emergency and asked if she could get someone there ASAP as my carpenter was ready to leave. But he said if the plumber gets there quick enough he would patch any drywall for me when the plumber was done. Joan called back, said she could have someone there in an hour. Corey from Reliable called as he was en route to my house letting me know he'd be there. Showed up a little sooner than an hour. Surveyed the problem, called me back with what he would have to do to fix the problem. He got my OK, fixed it and left.
My carpenter then called me and told me, that Corey was very knowledgeable and knew his stuff.
Everything was left cleaned up and neat as well. I would highly recommend Reliable Drain Cleaning and Plumbing. Everything was A-plus from Joan to Corey to the price! Especially for an emergency call!!
They are all about customer service and loyalty. You might start out using them in a pinch because they are available 24/7, but you will probably continue to use their service forever.
They cleared the main drain and now everything works great! They were extremely professional and went right to work.
Thanks so much. We will certainly use you in the future and recommend you to all of our friends.
"I PERSONALLY TOOK THIS SERVICE CALL. I DISPATCHED THE CALL AND YES THERE WAS ERROR WITH COMMUNICATION IF THIS ERROR WAS ON MY END I APOLOGIZE AS I AM ONLY HUMAN. MY JOB IS SERVICE AND CUSTOMER SERVICE INDUSTRY AND WOULD HAVE BEEN MORE THAN HAPPY TO HELP YOU OR ANYONE OF OUR CUSTOMERS... I AM ONLY HOPING IN THE FUTURE THAT ALL CUSTOMERS WOULD CALL ME DIRECTLY TO DISCUSS ANY CONCERNS THEY MAY HAVE AS I AM ALWAYS WILLING TO LISTEN AND RECTIFIED THE SITUATION. OFFICE MANAGER JOAN A WOOD"
- Did come in a timely manner. I'll give them that. However they did not mention that weekend rates are on overtime basis so $75 for weekdays and $125 for weekend. They just assumed that I would know the difference. I did not!
Came to fix the toilet. Used the toilet auger to see if the line is clear. Didn't feel anything and based his judgment that our internal toilet tank flush is the issue. (the flapper i guess?). But its not. Because I've held the flapper for the whole time and we still have the flush issue.
So needless to say, my $125 went down the drain! Which sucks because if I knew that thats all he was going to do then I could have saved alot of money but figured a professional plumber would fix this issue.
This is actually my third time using them. First time I had a heater installed that has worked well and a drain cleaning. The drain cleaning went relatively well but they didnt find anything in the drain. So I am not sure how good they are at actual plumbing anymore. Very disappointed in them. Was hoping to always call them when I had a plumbing issue.
"AGAIN THIS COMPLAINT IS WITH THE SAME CUSTOMER. I DON'T UNDERSTAND IF THIS CUSTOMER IS NOT SATISFIED WITH OUR SERVICES WHY HE CONTINUES TO CALL US.. WE OFFER A DRAIN CLEANING SPECIAL (COUPON $75.00 CASH) MONDAY THRU FRIDAY DURING NORMAL BUSINESS HOURS. NOT ONLY DOES IT STATE ON THE COUPON EXCLUDING WEEKEND AND HOLIDAYS I AGAIN PERSONALLY TOOK THIS CALL AND SCHEDULED IT FOR A SATURDAY. I EXPLAINED THE DIFFERENCE IN FEES TO THIS CUSTOMER GIVING HIM THE OPTION TO HAVE THE DRAIN CLEANING ON SATURDAY AT $125.00 OR WAIT UNTIL MONDAY TO USE THE COUPON AT $75.00 HE CHOSE THE SATURDAY APPOINTMENT. WE CHARGED THE CUSTOMER FOR A TOILET CLOG NOT PARTS FOR THE TOILET THAT WOULD HAVE BEEN AN ADDITIONAL CHARGE. HE WAS CHARGED ACCORDING TO THE SERVICES WE PROVIDED FOR HIM, THIS BEING A SATURDAY DRAIN CLEANING AT $ 125.00. THE CUSTOMER STATED HE WOULD GET HIS FRIEND TO INSTALL HIS TOILET PARTS... THE DRAIN CLEANING WE PROVIDED DID IN FACT UNCLOG THE CUSTOMERS TOILET."
Licensing
State Contractor License Requirements
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