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About us
We’re a top-rated house cleaning service based out of Cheltenham, PA with over 28 years of experience. Check out our Youtube videos that will explain how Executive Maids is Different and Better than all other local house cleaning services. https://youtube.com/playlist?list=PLj6PgWn7zK3uHVsLU-IOf_Lb_uC5uVkmx Hiring Executive Maids to maintain your home will literally change your life by giving you the time and opportunities you want and need to relax and enjoy your life. Your clean home is just a quote away. We will find the perfect date and time to clean your home for you. Give us a call today!
Business highlights
32 years of experience
Services we offer
Top to Bottom Deluxe House Cleaning General House Cleaning Biweekly House Cleaning Weekly House Cleaning Monthly House Cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.362 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 18% | ||
| 10% | ||
| 3% | ||
| 6% |
Showing 1-25 of 62 reviews
Lynn C.
Jul 2018
Incredibly expensive. More of a light refresh than a clean.
Suzanne M.
Jun 2018
Thorough and efficient. Always make it right. Very customer focused.
Response from EXECUTIVE MAIDS
"[Member Name Removed], Thank you for your beautiful review. We appreciate your continued use of our service. We love cleaning your mom and sister's home."
Terri O.
Jun 2018
I've been using Executive Maids for a couple of years now, and I can say without reservation or hesitation that they're the absolute best. They're the first and only cleaning service I've ever used that I've never had to complain about or do detail work after, and on top of the superlative job they do they're also unfailingly pleasant and reliable. Their organization is remarkably professional, and has been from the very first. When I contacted them for a price quote they explained the way that their pricing works (they clean the house a few times to get a feel for how much cleaning needs to be done/time will be taken and then provide a final price going forward). Their pricing is extremely competitive, which in and of itself is a shock considering the great job that they do. They call the day before their scheduled visit to provide a half-hour window for their arrival, and on cleaning day they always let me know if something has come up to delay them or to ask if it's alright for them to arrive early. They also give me a heads-up call ten minutes before their arrival so that I can crate my dogs (my preference, not theirs). Once in my home they provide just the right combination of friendliness and diligence. Though there is a core team, there are occasional new faces: whether first timers or familiar, they are always friendly, then get right to work, with each team member assigned a specific set of tasks that they coordinate upon arrival. Their cleaning is organized and meticulous, and once the team is done the supervisor checks everything before asking me to do the same. They leave with a smile. I also appreciate the cooperation and flexibility that they exhibit: if I need to change the schedule they always try their best. They are also gracious and good-humored about the fact that my husband and I both work from home. They allow us our space and work quietly, then when it's time for us to clear out so they can take care of the rooms that we're occupying, they gently point us to a room that they've finished so that we can all get our work done! It would take more than my two hands to count the number of cleaning services my husband and I have used in our lives, and up until Executive Maids I've found the same sad pattern with each: they do a terrific job for a month or three, then things start to fall off ... the honeymoon is over and the attention to detail fades. There's always been the sense that once our business is assured we're being taken for granted. This has not been the case with Executive Maids. We have always felt that we are valued, and their service has remained at the same consistently high level they exhibited at the start. I recommend them highly.
Response from EXECUTIVE MAIDS
"[Member Name Removed], Thank you for this wonderful review. We really appreciate your business and we love working for you and your husband. If there is anything we can do to improve our service or if there are any other services you would like to see us offer, please feel free to contact me anytime. Dawn"
Edna C.
Sep 2017
They are wonderful with them. And very understanding. They are non judgemental and kind.
C. M.
Sep 2017
I've been a customer since 2006. Executive Maids is prompt, reliable and professional. I've never had any major issues with this company. Anything that has been brought to their attention has been addressed quickly and professionally. My home is always so clean and pretty after Executive Maids has left. I feel so blessed and appreciative of the hard work the cleaning team puts in to making my home livable.
Response from EXECUTIVE MAIDS
"[Member Name Removed], Thank you for your continued business. We truly appreciate you as a client. And we are very grateful for your glowing review. Thank you. Dawn Zapf"
Kathy K.
Jan 2017
Goes ok, they come every other week. Some weeks are better than others.
Marge T.
Jul 2016
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Kathy K.
Apr 2016
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Barry G.
Feb 2016
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Carl F.
Jan 2016
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Diane S.
Jan 2016
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Kathy K.
Nov 2015
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Amber P.
Mar 2015
unknown
Response from EXECUTIVE MAIDS
"[Member name], Executive Maids works toward making sure every client is satisfied with the service that we provide. Unfortunately when we are limited on how much time a client allows us to clean we cannot get to everything that needs cleaning. The cleaners do the best that they can within that time. Perhaps your home needed a bit more time for the cleaners to finish the job. Should you need your home again we will give you a $20 discount off a full cleaning. Wishing you the best, Dawn Zapf"
Dahlia J.
Feb 2015
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Dahlia J.
Dec 2014
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Barry G.
Jul 2014
unknown
Response from EXECUTIVE MAIDS
"Thank you for your positive review. We truly appreciate you and your business. Feel free to call or email us anytime regarding your home and your cleaning needs. Thanks again!"
Jennifer B.
Jun 2014
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Response from EXECUTIVE MAIDS
"Thank you for your glowing review. We truly appreciate you and your business. Feel free to call or email us anytime regarding your home and your cleaning needs. Thanks again!"
Marge T.
Jun 2014
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Response from EXECUTIVE MAIDS
"Thank you for your glowing review. We truly appreciate you and your business. Feel free to call or email us anytime regarding your home and your cleaning needs. Thanks again!"
John M.
Apr 2014
They did a very nice job. They were prompt and they were quick. They seemed to be professional. They had enough staff to do all of the things that they needed to do. They were willing to discuss the particular nuances of certain things that I liked to be done and the way that I liked them to be done. Because it was an initial cleaning, I do understand that it was a little more. Their pricing is one of the slight disadvantages.
Response from EXECUTIVE MAIDS
"Dear Member - Thank you for your kind review. We appreciate your review and your business. When I looked up the notes from your initial conversation I found that you home was estimated to cost between $120-$240.00 for your initial cleaning. Since the bill was $165.00 I do not understand you giving us a grade of a D for pricing. However, we are really glad that you were impressed with the service and decided to take regular cleaning services. I am sure we will continue to impress and amaze you. Feel free to call the office anytime you would like to discuss your home and your cleaning needs. Thank you again, for hiring Executive Maids and for the wonderful review."
MARY M.
Apr 2014
I've been using them for 10 years. They have crews of 3 and sometimes 4 on each team. I don't get the same people every time. I've been with them a long time so I tend to know them all. They are reliable and excellent. If there is something extra, I leave them a note if I'm not going to be home. They are thorough. I kept them when I moved and they came out and did a walk through at my new place to see the differences. I have hardwood floors so they use the products that are important for wood floors. They are all around terrific. Their pricing is fair. I will absolutely continue to use them.
Response from EXECUTIVE MAIDS
"[member name removed], Thank you for your glowing review. We are so grateful for your continued business. I remember many years ago when I personally cleaned your home in the NE area. And it was very complimentary to Executive Maids when you moved to center city and not only retained Executive Maids, but referred us to your condo association. And, I am personally grateful for our friendship."
Robert R.
Apr 2014
It worked out very nicely. They do a sufficient job. If you can find a maid service that does an amazing job, then good luck because I've been dealing with residential cleaning services for thirty years unless they're just new to the country they're all really just good but Executive I am very happy with and I'm going to continue to use them. They do an efficient job at the best I've been able to find in the Philadelphia area.
Response from EXECUTIVE MAIDS
"Thank you for your glowing review. We truly appreciate you and your business. Feel free to call or email us anytime regarding your home and your cleaning needs. Thanks again!"
Jamie T.
Mar 2014
On occasion, they will miss a detail here or there, but there is always a walk through opportunity and they are willing to touch up anything missed without an issue.
Response from EXECUTIVE MAIDS
"Thank you for your review. We truly appreciate you as a client and your business. Please call or email anytime if there is anything at all that we can do to improve the service that we provide you with."
MARY M.
Mar 2014
Executive Maids are thorough, on time, careful and always do a good job. They have been my cleaning service for years. They do an initial consultation and an initial deep cleaning then its maintenance for then on. I would not use anyone else Mary Ellen McNish
Response from EXECUTIVE MAIDS
"Thank you [Member name removed] - You have been a client for many, many years. Our teams love cleaning for you because you are such wonderful and appreciative clients to work for. Thank you for your loyalty to Executive Maids. We are always grateful for that and wonderful people like you and your husband."
Amanda C.
Dec 2013
Our house was pretty filthy and had quite a bit of pet fur. The girls did not leave until every room was cleaned to our satisfaction. They were there for several hours cleaning and when they left my house looked better than it has ever looked.
Response from EXECUTIVE MAIDS
"Thank you for hiring Executive Maids! We truly appreciate your business and this wonderful review. Feel free to call anytime for maintenance cleanings. They do not take as long as initial cleanings. And your home will be clean all of the time. Happy New Year and hoping you have a wonderful 2014!"
Andrea W.
Dec 2013
They were wonderful. I was very pleased with them. I previously used another housecleaning company and they did not do a good job. I strongly recommend if you need someone for housecleaning to use this company.
Response from EXECUTIVE MAIDS
"[member name removed]- Thank you for hiring Executive Maids. We truly appreciate your business. And I am very glad that you were happy with the work that your cleaners did for you. Tell your friends and we will be glad to give you a referral discount. Happy Holidays!"
Licensing
State Contractor License Requirements
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FAQ
EXECUTIVE MAIDS is currently rated 4.3 overall out of 5.
EXECUTIVE MAIDS accepts the following forms of payment: CreditCard
Yes, EXECUTIVE MAIDS offers free project estimates.
No, EXECUTIVE MAIDS does not offer eco-friendly accreditations.
No, EXECUTIVE MAIDS does not offer a senior discount.
No, EXECUTIVE MAIDS does not offer emergency services.
No, EXECUTIVE MAIDS does not offer warranties.