SPRING RISE HORTICULTURAL CTR

I called Spring Rise in late April and asked for a quote for a general spring clean-up (mulching, tree trimming, etc) around my house. A person was out within the week (4/28) and spent a lot of time looking around the house and giving me options and suggestions. He said he'd have a quote to me by the next day. (I was thrilled!) Two weeks later I still hadn't heard from anyone, so I sent an email to the address listed on the business card he gave me. I never got a response. Finally, more than a month later, I called to ask if they'd still be able to do the work, I was told that someone would call me the next day. (Funny thing is --- whoever answered the phone never bothered to confirm my name and didn't ask for my number.) Needless to say, it's been about 6 weeks since someone came to look at my yard, and I haven't heard a word. I am SO disappointed -- I really wanted this to work. I live less than 2 miles from the business and as a working, single-parent with active children, I was really looking to establish a business relationship with a place that could help me out several times a year. This seemed like the perfect place.