Arrow Master Pools Inc
About us
Family owned & operated swimming pool specialty business since 1962. We are your Pennsylvania Master Pools Guild regional builder. We carry a Certified Building Professional from the Association of Pool and Spa Professionals (APSP) as well as other accreditation. Our service company is one of the largest if not the largest service providers for swimming pools in the Lehigh Valley. Our service staff are factory & industry trained and boast numerous years of experience servicing and repairing swimming pools. We also have a retail showroom that offers free professional water testing and assistance with your pool or spa problems; as well as having an expert renovation crew in house.
Business highlights
Services we offer
New pool or spa design and construction (fiberglass & concrete), chlorine generation (salt) systems, equipment repair\replacement, green technologies, high level pool automation, leak detections, pool valet services, retail pool showroom with prefab spas on display, safety cover design and installation as well as other useful services., swimming pool remodeling. Our service department offers seasonal services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
"Thank you so much for the kind review Mrs. [Member Name Removed]. We truly appreciate your long tenure as a client and look forward to another wonderful pool season with you."
"Thank you so much for your kind words. Its clients such as your self that make it all worth the effort. We appreciate your continued support and look forward to another wonderful pool season. Best regards, Scott Guerin Partner Arrow Master Pools"
"I wish this situation would have been handled better on both our parts. We had recommended to you to use the epoxy based pool paint, not the chlorinated rubber base. Recently due to EPA changes in VOC laws pool paints had been reformulated to comply. Since that implementation, the only good pool paint remaining offering more than a season or two lifespan is epoxy based paints. If I remember correctly, you had opted for the less expensive paint option since you were selling your house. Against our better judgments, we installed that paint for you which as we suspected failed within a season. This is why you were asked to participate with the cost of repairing the failed paint and we offered no warranty, because we knew that the paint would fail quicker than anyone would want it to. I am sorry that you feel taken advantage of, especially after having a service relationship that spanned at least a decade. In hindsight, we should have not have agreed to install the inferior product and insisted that you use a different paint type then what was requested. It was a lesson learned for both of us. If you would ever wish to discuss this further, please feel free to contact me directly at [email protected]. Scott Guerin Partner Arrow Master Pools"
Licensing
State Contractor License Requirements
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