
Premier Granite & Stone
About us
Premier Granite & Stone is a granite fabrication and design shop located minutes from downtown Pittsburgh. We accept projects for new construction, remodeling, or makeovers, and work directly with individual homeowners as well as contractors, designers, and businesses of all sizes.
Business highlights
Services we offer
We offer custom fabrication of granite, and shelving. We also provide professional stripping and resealing services, and stone for countertops, backsplashes, floors, mantles, marble
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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"Thanks for the kind words, [Member Name Removed]! We were happy we were able to help you with your table. Please let us know if you ever need anything else."
"Thank you for your review. While we are pleased that you were satisfied with the final installation from 2015, we are sorry that you were disappointed with the delay and that you were unable to go with your first stone choice due to wanting to avoid having a seam in your countertop. We understand how details like seams and proper overhangs are important to our customers, which is precisely why our process is designed to identify and draw attention to these issues before we proceed with installation. In your case, we discovered that your first choice of stone would require a seam during layout. As you probably remember, the layout stage is where we plot out the precise dimensions of a countertop on a computer, which determines where and how we will cut a stone slab into its final shape. This step occurs after we take in-home measurements, but before we begin fabricating the material. As you noted, we were aware at the time that you did not want a seam in your countertop. Despite our best efforts, our templates revealed that there was no way to avoid one for your original selection, which is when we reached out to you to inform you of your options. As you also pointed out, we were able to lower the price of your second choice of stone, which was a different color. We apologize for any inconvenience the modified timeframe for the new stone may have caused. We always regret when we can't provide a customer with their first choice, no matter what the reason, but we hope you came away from your experience with us feeling that we did our best to ensure that you were satisfied with the finished product. We hope you are still happy with your countertop, but if you have any further questions or comments, please do not hesitate to contact us. We would be happy to work with you again."
Once I made the down payment (1/2 of total required), it was not even 2 weeks until install. I believe it was around 12 days. Premier was very good at letting us know what we could expect. On the day of installation, they covered our carpets so they would not track dirt in. The installation team was very professional. Once the install was done, they explained how to take care of the granite, and what types of actions to avoid. If we had/have any issues, they said to call anytime.
I would definitely recommend Premier to anyone looking to have a granite or other type of stone installed!
Kemper took his time to explain the pluses and minuses of various pieces we reviewed, giving us his complete attention throughout the process. As we were looking for our selection, we could see nearby work to being precision cut for other job orders - a fascinating process.
After making our decision on a piece of granite for our work requirements, Kemper worked closely with us and with our contractor to schedule the preparation of our finished product in a most timely manner. We couldn't have been happier!
Since this work was done as part of our contract, we really don't have an exact figure for the cost of our purchase. Since they were on a recommended list from our contractor ,we knew they already had a good track record of service and delivery at a fair cost.
We do know, however, that this firm did an outstanding job for us and we have already recommended them to several friends considering or already involved in renovation projects.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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