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Patete Kitchens & Bath Design Center
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Our Mission at Patete is to help our clients solve the problem of creating the right design, with the right materials, with the best designers, with the BEST installation staff, and the BEST service. We do it better than anyone else in the industry with real professionalism.
Business highlights
65 years of experience
Services we offer
Kitchen & Bathroom Remodeling
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.696 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 17% | ||
| 5% | ||
| 1% | ||
| 2% |
Showing 1-25 of 96 reviews
Gerry B.
Aug 2022
Fabulously!! My wife and I have used Patete Kitchen and Bath Design for over 30 years. During that time, we have had two bathrooms and our kitchen completely remodeled. The professionalism and expertise of Patete's work staff is first rate. They are perfectionists when it comes to detail, and they get the job done right....the first and only time. Recently, we noticed that our kitchen refrigerator was getting old and needed to be replaced. The problem was that a shelf in a cabinet that was installed nearly 25 years ago was too low for a new refrigerator that we wanted to buy to replace our old refrigerator. We called Patete, explained the problem, and within a short period of time, Wayne came out to look at the cabinet to see if it could be modified to enable a new, taller refrigerator to fit the space. About a week and a half later Keith came to our home to remove the cabinet and take it back to Patete's cabinet shop to be modified. In fact, when we saw Keith, he remembered working on our kitchen all those years ago. A few weeks later, I again spoke with Wayne, and he told me that the cabinet modification was complete and that Keith would contact us and reinstall the cabinet. Sure enough, on schedule, Keith arrived and within an hour, he installed the new, modified cabinet, and it was a perfect fit above our new refrigerator. Both Wayne and Keith have been members of the Patete team of craft experts for decades, and their wealth of experience showed on this job. Hats off to Steve Erenrich for his help in making the purchase and installation of our new refrigerator a reality and a pleasant experience.
Catherine L.
Aug 2017
The job was completed on schedule. 12 years out, I'm still discovering details that were omitted or otherwise forgotten by contractors. I'll look elsewhere when I'm ready to do it all over again.
Response from Patete Kitchens & Bath Design Center
"I am very sorry for the confusion. I have pulled the job folder to check for correctness of this complaint because it does not make sense to me. Doing the research I have found that the work was done correctly. She paid Unity Marble and Granite direct for the counter top and not Patete Kitchen & Bath, which as per the selection sheet signed and approved by this customer there is an 18" high ceramic tile back splash installed above the counter top and should not have been a 4" splash in granite above it. We certainly would never design a project with a 4" granite back splash and then ceramic tile above it. She also paid Nick's Electrical Inc. for the electrical work and not Patete. The most confusing part of this is in checking our service records and all of our files there has never been a service call or complaint to bring any issues to our attention so we might have been able to rectify any situation that may have arisen in the project had we been notified. Please understand we take pride in making sure our customers are completely satisfied with our work and had anything been brought to our attention we would have addressed it. It is curious that after 12 years of no contact with this customer that all of a sudden we did not complete the work as contracted. This does not happen at Patete. All of the work was done properly. Had anything been addressed with us we would have done what ever was necessary to correct the issues. Please accept my personal apology for any misunderstanding in this matte. Steve Erenrich President."
Richard D.
Aug 2017
Patete Kitchens & Bath Design Center came out and fixed the shower handle. They also showed me how to fix it if it happens in the future. They did not charge me for the service at all. They are very easy to work with. I would use them again and recommend their service to anyone.
Response from Patete Kitchens & Bath Design Center
"Thank you for the kind words. It is good to know that our service department is doing their job properly. If you need anything else please don't hesitate to call. Steve Erenrich President."
Dawn S.
Jul 2017
Excellent, quality, professional work! Excellent customer service!
Response from Patete Kitchens & Bath Design Center
"Thank you for the kind review. We will be happy to service you if any problems should arise. Just call and someone from our service department will take care of you. It is always a pleasure to here how people respond to the level of service we give when we do a project. Steve Erenrich President"
Linda S.
Mar 2017
They replaced the toilets and tub. We had a fan replaced in one of the bathrooms.
They were just great. We had the same guys working here and they did a great job. I would say there were three guys here at all the time. It was a huge job.
They were just great. We had the same guys working here and they did a great job. I would say there were three guys here at all the time. It was a huge job.
Rob B.
Mar 2017
Great! Work quality is A+ They were there when scheduled and completed the job as promised.
Response from Patete Kitchens & Bath Design Center
"Thank you for the kind words. If we can be of any further assistance please give us a call. Steve Erenrich"
DENNIS R.
Feb 2017
We were very happy with them. It was very good quality. They were very reachable and responsive. They took care and protected the other areas and cleaned up. They showed up to get the job done. It was on and off for about three months.
Response from Patete Kitchens & Bath Design Center
"Thank you for the kind word. If you need any service please give us a call. Steve Erenrich"
Valerie R.
Dec 2016
Excellent! Perfection in all aspects - design and measurements, demo, installation, timeliness/scheduling, customer service contact, warranty in work. Pricey, but absolutely worth it for peace of mind. All workers were very professional and very skilled in their craft to create a beautiful kitchen. The install was years ago, and the kitchen is still flawless.
Response from Patete Kitchens & Bath Design Center
"Thank you for the kind words. We appreciate hearing how thing go on a project. This makes us better at what we do. If you need any service or help in the future don't hesitate to call. Steve Erenrich President."
Barb M.
Nov 2016
They provided excellent service.
They were on time to start the work. However, it did take a while to get them started on the project.
They were on time to start the work. However, it did take a while to get them started on the project.
Response from Patete Kitchens & Bath Design Center
"We are very happy that the project met your expectations and if you need any help or service in the future please don't hesitate to call. We will be happy to help you."
Micki F.
Sep 2016
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Mario S.
Jun 2016
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Angela L.
Jun 2016
This was an excellent experience from beginning to end. The work started on time and finished in the two weeks we had been told it would take. We were amazed that the work was completed on time and that there were no over-charges. There were two glitches at the end-we discovered that we needed one more towel bar for our hand towels and the make-up mirror we had requested had never made it into the plan, but as soon as we talked to Jack, our main contractor, everything was taken care of. Jack even came in on a Saturday to finish up a few things that needed completing. We had our kitchen redone six years ago and we wish we had used Pateete for that, There probably would have been fewer headaches.
Response from Patete Kitchens & Bath Design Center
"Thank you for the kind words. If you ever need any help or service on your project please call so we an take care of you."
Homeowner
Jun 2016
unknown
Barbara M.
May 2016
Very slow and needed to be ripped out and started over. Overall, very disappointed.
Caren B.
Apr 2016
Patete is frankly higher priced than a lot of other kitchen providers (we did shop around), but they really did an extraordinary job and they did it quickly--five weeks start to finish to completely replace a kitchen. Our previous kitchen had been installed by a general contractor in the 90s and never really functioned quite right, but the one designed and installed by Patete was very functional, including not just what I knew I wanted--two ovens and a cabinet for my Kitchen-Aid mixer--but also features I didn't know I wanted such as a narrow drawer for utensils under the stove top and extra large sinks. When you add in the price of appliances and sundries, we put about $45,000 into the kitchen. I would do it again in a moment. You get what you pay for and here you're paying for a well-designed kitchen installed professionally and quickly.
Response from Patete Kitchens & Bath Design Center
"Thank you for the kind words. If you ever need any help or service on your kitchen please give us a call. Steve Erenrich President"
John B.
Mar 2016
unknown
George E.
Mar 2016
unknown
Richard D.
Feb 2016
I was very pleased with how everything worked out and how professional everyone was. They were very upfront about how everything would go down, I even had a change order and that process was also very nice and smooth.
Elizabeth W.
Jan 2016
Do I like my new bathroom? Yes. It is lovely and so much better than I had. Was it worth what I paid for it? Absolutely not.
I expected to pay a little more going with Patete than I would another contractor for my bathroom remodel. I was convinced that going with such an established business was worth a little extra. I will admit--I was a little nervous when I saw the initial designs for our bathroom during our first onsite meeting at Patete. The design wasn't really what we had discussed when the designer had come out to our house to take measurements. He had added shower doors and a super expensive wall which would have been half glass. We did not want doors. Other design features that we did want were left out. I silenced my fears and fell for the sweet talking that he and the other employees did. By the time I signed the contract I was sure my initial concerns had been a mistake and I was going to get the bathroom I wanted. While the bathroom is much better than what I had I'm not sure I did.
The bad: They paid zero attention to detail--an extra plug was not put in, the shower head was not raised, and my lights and fan were on the same switch. Only one of those things could actually be fixed. They also gave me baseboards with holes in them (which were barely noticeable once they painted but still not worth what I paid for it.) The painter that we hired through them got paint all over my brand new vanity. The project took longer than they anticipated, meaning my husband and I needed to take more time off work than we thought we would have to. I'm assuming the project is even finished. The bathroom never received the final inspection from the city. (It is now January, the project was completed in September.)
The good: I genuinely liked the two men that installed it and people that I dealt with while there and while shopping for a bathroom. The bathroom itself is overall lovely and much better than what I had. Supposedly I have a lifetime warranty on the bathroom.
The bottom line: Patete will not be remodeling my kitchen. I will find someone who appreciates how much money I am giving them and pays attention to details. I cannot recommend them to people. They aren't worth what they charge you, no matter how much they will pretend like they are.
I expected to pay a little more going with Patete than I would another contractor for my bathroom remodel. I was convinced that going with such an established business was worth a little extra. I will admit--I was a little nervous when I saw the initial designs for our bathroom during our first onsite meeting at Patete. The design wasn't really what we had discussed when the designer had come out to our house to take measurements. He had added shower doors and a super expensive wall which would have been half glass. We did not want doors. Other design features that we did want were left out. I silenced my fears and fell for the sweet talking that he and the other employees did. By the time I signed the contract I was sure my initial concerns had been a mistake and I was going to get the bathroom I wanted. While the bathroom is much better than what I had I'm not sure I did.
The bad: They paid zero attention to detail--an extra plug was not put in, the shower head was not raised, and my lights and fan were on the same switch. Only one of those things could actually be fixed. They also gave me baseboards with holes in them (which were barely noticeable once they painted but still not worth what I paid for it.) The painter that we hired through them got paint all over my brand new vanity. The project took longer than they anticipated, meaning my husband and I needed to take more time off work than we thought we would have to. I'm assuming the project is even finished. The bathroom never received the final inspection from the city. (It is now January, the project was completed in September.)
The good: I genuinely liked the two men that installed it and people that I dealt with while there and while shopping for a bathroom. The bathroom itself is overall lovely and much better than what I had. Supposedly I have a lifetime warranty on the bathroom.
The bottom line: Patete will not be remodeling my kitchen. I will find someone who appreciates how much money I am giving them and pays attention to details. I cannot recommend them to people. They aren't worth what they charge you, no matter how much they will pretend like they are.
Response from Patete Kitchens & Bath Design Center
"I would like to apologize for any misunderstanding that might have taken place with your project. I took the time to research what you had done and scope of the work. As you mentioned you do like you bathroom and were satisfied with the people that you worked with at our place of business. You stated that it is so much better than what you had. You were satisfied with the people who installed the project, and you gave us a very high grade for professionalism. I checked out the electrical work that you mentioned and you had 3 single pole switches installed, one for each light and one for the fan. There were 2 new circuits run from you electrical panel. The electrical was all done to code and installed correctly. I noticed that we had a top notch crew on you job that does exemplary work. I'm not quite sure what bothered you but I again apologize. Yes you will have service on your project as long as you live in your home and if you need any service please call and we will be very happy to come an take care of you. Steve Erenrich, President"
Michelle W.
Dec 2015
unknown
Response from Patete Kitchens & Bath Design Center
"Thank you for the kind words. If you need any service please don't hessitate to call and we will be happy to help. Steve Erenrich, President"
Stanton S.
Dec 2015
unknown
MARY E.
Dec 2015
unknown
Jeff M.
Sep 2015
We had to have them back several times to correct leaks. They always come back. It seems like we have to have them back more often than I would like. That was the only negative. They provide a life time warranty on everything.
Response from Patete Kitchens & Bath Design Center
"Thank you for your business. I'm sorry we had a few plumbing glitches. Unfortunately these things can happen in remodeling and sometimes it is hard to find out the problem. Let me assure you that we will respond with any problems you may have. We will continue to service you and hope you enjoy your new bathroom for years to come. Steve Erenrich President"
Joleyne C.
Aug 2015
unknown
Response from Patete Kitchens & Bath Design Center
"Thank you for the kind words. If you should need any service work please don't hesitate to call. We are here to help."
SUZANNE G.
Jul 2015
unknown
Response from Patete Kitchens & Bath Design Center
"Thank you for the kind words. If you need any service in the future please call and we will be happy to take care of you. Steve Erenrich President"
Licensing
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FAQ
Patete Kitchens & Bath Design Center is currently rated 4.6 overall out of 5.
Patete Kitchens & Bath Design Center accepts the following forms of payment: CreditCard
Yes, Patete Kitchens & Bath Design Center offers free project estimates.
No, Patete Kitchens & Bath Design Center does not offer eco-friendly accreditations.
No, Patete Kitchens & Bath Design Center does not offer a senior discount.
No, Patete Kitchens & Bath Design Center does not offer emergency services.
No, Patete Kitchens & Bath Design Center does not offer warranties.