Ed Donaldson Hardware Restorations

Regarding Ed Donaldson Hardware Restorations, we wish to register our deep appreciation for the quality, attentiveness, and integrity of service offered by Mr. Donaldson. We had the pleasure of benefiting from his fine work in restoring to working order a tumbler from a door that likely dates to the late 19th century, the period our building and others around it were erected in this brownstone Brooklyn neighborhood. After an unsuccessful effort to find a local locksmith to work on our non-functioning hardware, we were fortunate to find Ed Donaldson Hardware Restorations through an internet search. Viewing his site (at http://www.eddonaldson.com/ ) provides a good introduction to what can be expected when doing business with Mr. Donaldson, starting with the clarity of description and the attractive display of a wide selection of ?antique and vintage salvaged/reclaimed hardware.? We were able to remove the tumbler from the door, sent it off to Mr. Donaldson, and in a matter of a few days received the repaired mechanism by return mail. We were the immediate beneficiaries of the personal and caring service Mr. Donaldson offers, treating even first-time customers such as us as though we were longstanding reliable returnees to his business ? the experience amounts to how, when in need of assistance, one would wish to be treated by a friend. It is a true pleasure to be able to rely on work performed by a talented craftsperson of this caliber. Our appreciation for services offered by Ed Donaldson Hardware Restorations is truly and without reservation of the highest possible order. We would unhesitatingly call upon his services in the future. It was such a pleasure to become acquainted with Ed Donaldson and the services he offers ? albeit having contact only through e-mail and postal service communications ? that it is enough to make one look for opportunities to call on him again.