CHIMNEY SWEEP SYSTEMS INC

4.6(
21
)

About us

ADDITIONAL PHONE NUMBERS TOLL FREE: 800-757-0424 CARLISLE: 717-243-0424 YORK: 717-757-7272 HANOVER: 717-630-9174 HARRISBURG: 717-238-0457 PERRY COUNTY: 717-582-7355 NEWVILLE: 717-776-9222 DILLSBURG: 717-432-8185 GETTYSBURG: 717-337-1222 SHIPPENSBURG: 717-532-7075

Business highlights

Emergency services offered
38 years of experience

Services we offer

CHIMNEY CAPS, CHIMNEY CLEANINGS, CHIMNEY INSPECTIONS, CHIMNEY LINERS INSTALLED, CROWN REPAIRS, ECT, MASONRY REPAIRS, REPOINTING, TOP MOUNTING DAMPERS INSTALLED

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.621 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
5%
3
5%
2
10%
1
0%
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Showing 1-21 of 21 reviews
Sharon P.
Feb 2021
5.0
Yes, I recommend this pro
$150
excellent
Response from CHIMNEY SWEEP SYSTEMS INC

"Thank you and call with any issues."

Charles J.
Sep 2018
5.0
Yes, I recommend this pro
$170
Very well. No problems. They were about $20 more expensive than the crew I hired last year, but that's OK.
David S.
May 2018
5.0
Yes, I recommend this pro
We are vey pleased with Kevin's work. Plan to use him every year for chimney inspection and cleaning.
Response from CHIMNEY SWEEP SYSTEMS INC

"Offering Spring discount starting April. Our basic fee is $209.95 with a $10 Spring Discount. Call to schedul 800-757-0424"

Lew K.
Nov 2017
5.0
Yes, I recommend this pro
$179
I called and as it turns out they were in the area and came the same day. They workers were on time and professional. They even said I could get by without a cleaning but I opted to do so anyway. I'm very happy and will use this company again.
Response from CHIMNEY SWEEP SYSTEMS INC

"Offering Spring discount starting April. Our basic fee is $219.95 with a $10 Spring Discount. Call to schedule 800-757-0424"

Rick C.
Oct 2017
5.0
Yes, I recommend this pro
$130
Very professional. The technicians did the inspection and told me everything looked good. They did not try to sell me unnecessary items or services. They answered all my questions, made recommendations, and told me their prices for recommendations.
Sylvia N.
May 2017
5.0
Yes, I recommend this pro
$170
Very well. Company was on time and professional. Charges were reasonable.
Response from CHIMNEY SWEEP SYSTEMS INC

"Offering Spring discount starting April. Our basic fee is $209.95 with a $10 Spring Discount. Call to schedule 800-757-0424"

Joel G.
Feb 2017
5.0
Yes, I recommend this pro
$3,200
Great service from initial contact through installation. Jon even checked with me afterward to make sure I got a fire going; gave me tips on how to use my insert, which was unfamiliar to me. Communication throughout the process was frequent and responsive. One night I sent a text message, expecting it to be seen the next day. Within minutes Jon had answered me and we had a brief text chat way past closing time. All of my questions were answered professionally, and the guys who did the work were good at what they do. I had originally planned to go with a different provider, but that estimate was extremely high. Jon knew that, and gave me a much more reasonable price. About a week or so after our first contact the job was done.
Response from CHIMNEY SWEEP SYSTEMS INC

"Hi Spring discount starting April thru June with $10 off inspection with a sweep. Call us today or email us back to schedule. Thank you, Debbie IrwinAdministrator Account Manager Chimney Sweep Systems Inc. Toll-Free number - 800-757-0424 website - www.chimneysweepsystemsinc.com"

Larry F.
Jul 2015
5.0
Yes, I recommend this pro
$1,387
The initial response & pre-inspection was efficient with knowledgeable staff. Owner called back within 24 hours to discuss quote and the process. That told me that this company cares about the service they provide and their customers. The pre-inspection was very thorough with roof & basement inspections of the chimney. Staff were extremely polite!!! Day of install was moved up because of a cancellation. They were on time and  time estimate for the project was as provided. Outstanding job!!! Clean-up was also outstanding.  No negativity through-out the project.  If you need chimney work, this is your team.
Debra C.
Feb 2015
3.0
$220
unknown
Response from CHIMNEY SWEEP SYSTEMS INC

"Hi Spring discount starting April thru June with $10 off inspection with a sweep. Call us today or email us back to schedule. Thank you, Debbie IrwinAdministrator Account Manager Chimney Sweep Systems Inc. Toll-Free number - 800-757-0424 website - www.chimneysweepsystemsinc.com"

Robert C.
Dec 2014
1.0
unknown
Timothy K.
Dec 2014
5.0
Yes, I recommend this pro
$130
unknown
Lisa S.
Dec 2014
5.0
Yes, I recommend this pro
$180
Friendly Customer Service, Easy Scheduling, Same day Service.  Extremely professional and very friendly crew.  They kept everything very clean, explained what they were doing, answered all questions, and were in and out in less then 30 minutes.  Will recommend to others and use again for future jobs.   Thank you!
John R.
Jun 2014
5.0
Yes, I recommend this pro
$1,000
unknown
Kathybill S.
Mar 2014
1.0
.
Ken G.
Dec 2012
1.0
no work was completed.
Response from CHIMNEY SWEEP SYSTEMS INC

"We apologize for any in conveniance. You dated the note as of July 11 2012, if there is work you need completed please call 7173858105 or email [email protected]. Again we apogize and wish you a happy new year."

Cinda B.
Dec 2012
5.0
Yes, I recommend this pro
$170
Arrived within the promised window, worked efficiently, explained everything they were doing, cleaned up after themselves.  Price was absolutely fair. What's not to like?  We'll have them back when the next cleaning is due.
JODIE W.
Dec 2012
5.0
Yes, I recommend this pro
$294
I had them out to sweep my chimney and inspect it before use this winter. I made the initial call the week prior on Friday and they were able to set up an appointment for the following Monday. The technicians, Aaron and Bob were prompt and friendly. Before beginning, Aaron asked me if I had any questions or concerns, which allowed me to explain my concerns over the fact that we had several birds in our fireplace this past summer. Aaron recommended a chimney cap to prevent the birds from getting in and nesting in the chimney.  He also fully explained the chimney cap and it's purposes. Before starting they covered the surrounding area. When they were finished everything was very clean and there was no dust or residue from the cleaning. Again, they were very friendly and knowledgeable about the maintenance of the chimney and fireplace.  I would use them again and recommend them highly.
Michael S.
Jul 2012
5.0
Yes, I recommend this pro
$1,200
They came out, they did an instruction and told me exactly what needed to be done, because they said my chimney was not up to code, and it needed to be. So they did that, and did a great job, it was amazing.
Judy S.
Jan 2012
4.0
Yes, I recommend this pro
$158
Work was performed satisfactorily. Technician arrived at least 45 minutes ahead of appointment time. Luckily I arrived 30 minutes early, and he had waited.
Sherry H.
Oct 2011
2.0
$90
Read the services performed. 

Response from CHIMNEY SWEEP SYSTEMS INC

"We apologize for the delay in repsonseand do not like unhappy customers. You did only give us one day to repsond, when we have 3 estimaters in the office. When you spoke to Jon he had not written that estimate and was waiting to get a response from his partner. Since then we had lost power until this morning, we are working on getting back to all our customers, who we appricate that are being patient knowing this is our busiest time of the year. He will be in contact today with your breakdown, also please understand not all your repairs may be completed in freezing temptures and may have to wait until spring."

Paula H.
Sep 2011
3.0
I left a message for them and they never got back with me for this estimate.
Response from CHIMNEY SWEEP SYSTEMS INC

"We apologize for the delay, we had severe damage from the floor and have just restored powered to our office and we have many calls to return. Please contact us at 800-757-0424, and we are happy to help you."

John S.
Sep 2011
5.0
Yes, I recommend this pro
unknown
Response from CHIMNEY SWEEP SYSTEMS INC

"Thank you member. We love to hear great feed back from our customer in hopes that you become a regular costumer and can take advantage of regular customer discounts. Enjoy this burning season!"

Mark A.
Jul 2011
5.0
Yes, I recommend this pro
$125
They arrived on-time and conducted the inspection; however, they discovered that the chimney had never been used.  They completed the inspection and ensured that everything was in working condition.  The best part of the service was their honesty about the chimney never being used...they did not perform a service that wasn't needed.  A company with integrity!
NANCY H.
Nov 2010
5.0
Yes, I recommend this pro
$110
i left a message on their machine on a Saturday to call me back, but they did not. i did have to call them again to schedule my appointment- they might want to check and follow-up on their messages better. the work team called within the time frame that they said that they would to report that they were on their way. they brough all of their tools in and made sure not to leave a mess. they left the place cleaner than when they arrived. on the higher end of chimney sweepiong, but if time is money, they certainly saved me time and hassle that other companies mgiht have made for me.
Paula B.
Feb 2009
2.0
$350
I called them to come ane give us a qupte I let them know we need to have them look inside the chimney the 1st apt they missed and when i called said they came and looked on the outside. They came back and looked on the inside the next day. They were friendly when they came to perfomr the work, i stupidly paid them without examing the work. the chimney was a mess many places missed, the work they did do was really sloppy, they basically slapped on cement and didn't try and tidy it up. they said it would be fine after a fire or two. We had another chimney service come on and they said its safe but defitly needs redoing, what a waste of money. We contacted them and said can you come and at least do the holes they said sure and never return our calls. I tried calling about 1o times and leaving messages with the receptioist. Nothing.
Response from CHIMNEY SWEEP SYSTEMS INC

"We have since taken over new employees and ensure we have resolved the sloppiness issue but we did offer to re-do the work to your satisfaction. We also DO NOT schedule free estimates. we do the estimate when we are in the area at our earliest time to ensure we can do the FREE estimate anything schedule is charged an inspection. We do apologize that you are not happy and wish we could have resolved the issue with you."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

CHIMNEY SWEEP SYSTEMS INC is currently rated 4.6 overall out of 5.
CHIMNEY SWEEP SYSTEMS INC accepts the following forms of payment: CreditCard
No, CHIMNEY SWEEP SYSTEMS INC does not offer free project estimates.
No, CHIMNEY SWEEP SYSTEMS INC does not offer eco-friendly accreditations.
No, CHIMNEY SWEEP SYSTEMS INC does not offer a senior discount.
Yes, CHIMNEY SWEEP SYSTEMS INC offers emergency services.
No, CHIMNEY SWEEP SYSTEMS INC does not offer warranties.