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Reviews
3.714 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
29% | ||
29% | ||
29% | ||
14% | ||
0% |
Filter reviews by service
Showing 1-14 of 14 reviews
Marlene K.
Apr 2016
Phone Service - Cellular, Internet Service + 2 more
The cost is a lot. I think the prices are too high, and they don't always deliver the speed that they promise you. They could be more reliable. I am looking at changing, but I don't know to whom?
James R.
Oct 2015
Internet Service
.
Lorraine C.
Jul 2015
Phone Service - Cellular
unknown
Jim S.
Apr 2015
Phone Service - Cellular
unknown
Cindy K.
Apr 2015
Landline Phone Service, Phone Repair
He was terrific. He was here and he was nice, friendly, professional and great. Whatever things you want him to be, he was.
Mary L.
Jan 2015
Phone Service - Cellular, Landline Phone Service
We live in the country and don't get good reception. If you contact Verizon and actually get to talk to a technician, it is very beneficial. They are great, and very helpful, but their customer service process is a pain in the neck.
Terry S.
Apr 2014
Internet Service
My experience with the internet service provider Verizon has been okay. Lately the screen has been freezing. When you watch it is almost like it is a recording but it is not a recording. It kind of hesitates. Lately it has been happening a lot. I am not sure what's up with that. My experience with customer service being with Verizon has been not bad at all. I haven't really had anything to call them about besides that hesitation and I figured it is my cell phone. My internet service from Verizon is about 160. I will use this provider again in the future. I just have no choice.
Jacqueline B.
Sep 2013
Phone Service - Cellular
I don't lose calls or drop calls. I think the internet connectivity is okay. I haven't really had any problems.
Cheryl Z.
Aug 2013
Internet Service, TV Service - Cable
We have a DVR system with them and five televisions. We haven't had any problems.
Carol E.
Aug 2013
Phone Service - Cellular
The price keeps changing, I just got a smart phone but for two regular phones, I was spending $69 plus tax. I was pleased with the service and I rarely do lose any calls. The only thing about them is a couple of times I tried to call and dealing with their phone trees can be frustrating. I got to the store in Carlisle to buy the smart phone there and I got excellent service there. I am signed up to go to their workshops in a couple of days. I know it is not the cheapest way to go and I have thought about doing prepaid plans. I didn't even realize you could do that with Verizon but when I got my smart phone my husband is using his old phone and the guy looked up our bills for the last six months and he noticed how seldom my husband used his phone. So he suggested that we get a prepaid yearly plan for him, which even with the data plan that I have to now pay for the smart phone will work out about the same or less and I didn't even know about that.
Brenda W.
Jul 2013
Phone Service - Cellular, Internet Service + 3 more
Sometimes if I want to know something, I got to wait but I'm willing to wait. Sometimes I get drop calls. I never encountered any freezes for my cable. I'm pretty happy with my internet connection. I like everything so far. The picture is clear and the phone service is good.
Mary K.
Jul 2012
Phone Service - Cellular
I switched to Verizon because I have a discount through work. Verizon is good and I have been using them for three years.
Nathan R.
Jun 2012
Internet Service
They are okay. It is a big company here and they are the only option to choose from, where I live. They are fine but I would look out for other vendors in the area as well.
Edward K.
Jun 2012
Phone Service - Cellular, Internet Service + 2 more
The only other provider is Comcast unless we go satellite. Both providers are the same price and there is no competitive pricing. If I had a choice, I would not use this provider in the future.
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FAQ
VERIZON is currently rated 3.7 overall out of 5.
No, VERIZON does not offer free project estimates.
No, VERIZON does not offer eco-friendly accreditations.
No, VERIZON does not offer a senior discount.
No, VERIZON does not offer emergency services.
No, VERIZON does not offer warranties.