Verber Family Dentistry
Dentistry - General, Dentistry - Cosmetic, Dentistry - Dentures/Prosthodontics,
About us
• Award Winning Service! • Welcome! - Since 1974, Our purpose has been to provide our patients with Extraordinary Dental Care & Exceptional Service • At Verber Family Dentistry & The Verber Advanced Dental Institute, Our team of exemplary professionals work together to build a long term relationship with you based on honesty and trust with your dentist • We aim to serve the community as the West Shore's leading dental practice! • We have 5 Dentists at this location • Surgery is not performed at this location • To see if a dentist is Board-Certified visit www.abgd.org! • Call (717)737-4337 to Schedule an Appointment Today
Business highlights
51 years of experience
Services we offer
Quality Preventive Dentistry • Implant Dentistry • Cosmetic Dentistry
Services we don't offer
Call for Details
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 7
Assorted photos uploaded by Verber Family Dentistry
Reviews
4.036 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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Filter reviews by service
Showing 1-25 of 36 reviews
Craig C.
Feb 2017
Very well, as always!
Mary E.
Oct 2016
fillings in margins fell out within one year
Kathleen P.
Jan 2016
N/A
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Ericka L.
Aug 2015
N/A
Very good.
Adith S.
Jul 2015
N/A
It went well, they are quick but thorough,very kind and gentle.
Stanley K.
May 2015
N/A
.Been using for 10 years plus. Satisfied with the service and quality of product. Happy with service. Makes patients comfortable.
Response from Verber Family Dentistry
"Thanks for your support! Regards, Dr. Michael Verber"
Stephen K.
May 2015
N/A
On Saturday 02 May 2015; I arrived in time for the scheduled 8:00 AM dental appointment. Upon arrival; I was informed that was appointment was changed to Saturday 16 May 2015 at 10:30 AM. I was never informed of the change of date and time of this change until I arrived for the scheduled appointment. The women at the front desk did not know why the appointment was changed to 16 May 2015.
Response from Verber Family Dentistry
"[Member name], I am very sorry about your appointment. This was obviously a mistake on our part. I will be reaching out to you personally to see if there is any way we can make this up to you. Regards, Dr. Michael Verber"
Anna O.
Apr 2015
N/A
.
Response from Verber Family Dentistry
"Hi [Member name removed], Thank you for your review and kind words. We are committed to the highest quality dentistry, but we also try to keep our fees in line with area averages. Below is a link to a government sponsored website that maybe of interest to you. You can look up the average fee in your zip code for any dental procedure. For example, our charge for a cleaning is $12 below the area average. I hope this helps: http://fairhealthconsumer.org/dentalcostlookup.php Thanks, Dr. Michael Verber"
Richard T.
Apr 2015
N/A
unknown
Terri P.
Feb 2015
N/A
I've been going to Dr Mike Verber for five years and think he is great.
Response from Verber Family Dentistry
"Thank you [removed member name] It is always a pleasure to see you at the office. Regards, Dr. Michael Verber"
Irene K.
Feb 2015
N/A
I'd been to Verber a few times and was relatively satisfied. I had originally come in for a broken filling. The filling was replaced. However I still needed a root canal, which I had done at an endodontist.
Then I made an appointment for a cleaning. After the initial exam with the hygienist, Michael Verber came in and said they couldn't do a cleaning. They had to do a full scaling/planing. I agreed. Then he told me that before they could do that they had to do another examination--one that would cost $650 and wasn't covered by insurance. He never did tell me what would be included in that exam or why it was necessary. In the course of the conversation, he insisted that I would need to have all my previous fillings removed and replaced. He also made some other statements about work that would be needed that I thought was extreme. When I said it was unlikely I'd do any of that, he told me to find another dentist. In fact, he would not even honor the appointment I already had for the following week for a crown for the root canal tooth.
I have since gone to another dentist who has not made any of the suggestions he made. My previous dentist, who I had left only because of distance, also never made any of the suggestions he made.
I will say the office is great. It's beautiful and the front office staff are wonderful.
Then I made an appointment for a cleaning. After the initial exam with the hygienist, Michael Verber came in and said they couldn't do a cleaning. They had to do a full scaling/planing. I agreed. Then he told me that before they could do that they had to do another examination--one that would cost $650 and wasn't covered by insurance. He never did tell me what would be included in that exam or why it was necessary. In the course of the conversation, he insisted that I would need to have all my previous fillings removed and replaced. He also made some other statements about work that would be needed that I thought was extreme. When I said it was unlikely I'd do any of that, he told me to find another dentist. In fact, he would not even honor the appointment I already had for the following week for a crown for the root canal tooth.
I have since gone to another dentist who has not made any of the suggestions he made. My previous dentist, who I had left only because of distance, also never made any of the suggestions he made.
I will say the office is great. It's beautiful and the front office staff are wonderful.
Response from Verber Family Dentistry
"[member name removed], I am very sorry that we were not the right fit for you. We were very concerned with your care and felt that there was a need address some very serious issues in a comprehensive manner. Unfortunately, your insurance did not cover everything we felt was necessary to restore your oral health in a way that would give you some stability. We understood that you were not comfortable with our recommendation, and for this reason we encouraged you to seek another opinion elsewhere. If we miscommunicated this to you in anyway I am truly sorry. Best Wishes, Dr. Michael Verber"
Angela S.
Jan 2015
N/A
I went to Verber Family Dentistry to have a crown replaced since they are my family dentist for several years. Although my insurance pays for the type of crown that I currently have the Dentist wanted a $250.00 upcharge. When I talked to Dr. Michael Verber he explained that they don't make enough profit on the better quaility crown that I wanted which is why the upcharge. He said that with having to pay his father and overhead there is not enough profit using the better materials for the crown. Be careful as you are only getting what you pay for. I was then told to use another dentist when I questioned their reasoning behind not accepting the terms of their agreement with the insurance company.
Response from Verber Family Dentistry
"Thank you very much for your feedback. We typically do not charge extra for crowns even though we always use the highest quality crowns made locally by an excellent dental lab. The fit and strength of these crowns serve our patients well by lasting longer and keeping the teeth healthy. Occasionally a patient will request a specific type of crown other than what we recommend. For example in your case, a gold crown. In these cases, if there is an additional cost to us we pass what ever that cost is to the patient. In your case, the cost of the gold crown you wanted would exceed the charge. And yes we want to cover our costs. In order to continue to provide the quality care that our patients have become accustomed to, we have to remain financially solvent. We have made a decision not to use lesser quality crowns or cut corners in the way we treat patients. We did listen to your arguments and contacted the insurance carrier, who confirmed that we were well within our rights to handle the situation as we did. I am sorry that we could not come to an agreement. Regards, Dr. Michael Verber"
Kristen Y.
Aug 2014
N/A
We like the patient care. The office and the staff are very nice.
SETH G.
Jun 2014
N/A
I went to this dentist for years when I was growing up here in Mechanicsburg. When my family moved back to the area last spring I didn't consider going anywhere else. Their new office facility is state of the art and the staff is very professional and helpful. I will definitely keep this practice as my family dentist for many years to come.
Tracy W.
Apr 2014
N/A
The staff are very friendly and were able to get my daughter in right away as she was having an issue and I was able to get an appointment within a couple of months (I probably could have gone earlier, but needed a Saturday appointment). The office is goregeous and very high-tech! Everyone is friendly and for both appointments were right on time - on both visits we barely had a chance to sit down and they were calling us back. Since having our appointments I have convinced my husband to change dentists. I highly recommend Dr. Verber and Associates.
Response from Verber Family Dentistry
"Thank you for your kind words! Sincerely, Dr. Michael Verber"
Carol R.
Feb 2014
N/A
They have always been top notch.
|I have insurance plan they accept so I have little or no copayment so that is why I did not fill in Approx Cost.
|I have insurance plan they accept so I have little or no copayment so that is why I did not fill in Approx Cost.
Response from Verber Family Dentistry
"Thank you! We appreciate your loyalty to our practice. Best Wishes, Dr. Michael Verber"
Homeowner
Jan 2014
N/A
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Steve L.
Oct 2013
N/A
Great job! modern office and tech. They were going through a remodel at the time but it was no problem. Great staff fantastic and through job. I'm using them for all of my general dentistry.
Stephen K.
Sep 2013
N/A
Received prompt and professional services. Marie (sp) did a great job on the X-rays and cleaning. Found out that I needed additonal dental work and it was scheduled for Tuesday 17 September 2013 with Dr. Wiley. Again received prompt and professional services from Dr. Wiley on 17 September 2013. He explained in "english" why and what he was going to do.
Christopher P.
Sep 2013
N/A
The checkups were great - they are very friendly and professional. I only had two issues, but I didn't feel they deserved lower ratings for them:
1. One of my fillings cracked shortly after the appointment. I don't feel it was their fault, probably just bit down on something the wrong way. Anyway, they got me back in quickly and redid it for free, so I am very happy with that.
2. The statements/bills that I received were very confusing, but when I called they were able to clear everything up for me, so I'm quite happy there as well.
Definitely recommend them highly!
1. One of my fillings cracked shortly after the appointment. I don't feel it was their fault, probably just bit down on something the wrong way. Anyway, they got me back in quickly and redid it for free, so I am very happy with that.
2. The statements/bills that I received were very confusing, but when I called they were able to clear everything up for me, so I'm quite happy there as well.
Definitely recommend them highly!
Lisa M.
Sep 2013
N/A
Initial visit for course of action, and then subsequent appointment made for crown. Dentist and dental hygienist worked quickly and efficiently to grind my old tooth down, and fit me with a new crown. No pain during procedure, and no problems afterward. Highly recommend.
Rob E.
Jul 2013
N/A
Friendly and professional. Took a look at my broken filling and determined I need a crown, which I am going back for.
Office environment is very nice, newly redone.
Office environment is very nice, newly redone.
Carolyn H.
May 2013
N/A
It went fine no complaint
Robert S.
May 2013
N/A
neath a crown, it likely should be pulled and I agreed. Again, Dr. Verber was very professional and courteous. An appointment was scheduled to pull the tooth.
Sandra M.
Apr 2013
N/A
When I called to schedule an appointment with Verber Family Dentistry, it took me about a month to get an appointment as a new patient. I scheduled it over my lunch hour. The building is under construction so there was a little excess noise, but the office was still very clean. The receptionist was very friendly and I had to wait about 10 minutes past my appointment time to get taken back. The dental hygienist was very friendly and did a thorough job cleaning my teeth. The appointment room was clean and comfortable. The dentist's visit was brief, but he was very professional and nice. Check out was easy and I had no billing issues. I will definitely be using them as my regular dentist from now on.
Response from Verber Family Dentistry
"[member name removed], Thank you so much for your support. I apologize for the wait and the construction chaos. We are nearing the completion of our new office and will soon have the room to add another hygienist. I anticipate this will resolve the wait issue you had. We strive to make every visit extraordinary and promise to do better next time. Never hesitate to call our office and ask to speak to me directly if there is ever something we can do for you. Regards, Dr. Michael Verber"
Licensing
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FAQ
Verber Family Dentistry is currently rated 4.0 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:00 AM - 4:30 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed
Verber Family Dentistry accepts the following forms of payment: Check, Visa, Discover, MasterCard
No, Verber Family Dentistry does not offer free project estimates.
No, Verber Family Dentistry does not offer eco-friendly accreditations.
No, Verber Family Dentistry does not offer a senior discount.
No, Verber Family Dentistry does not offer emergency services.
No, Verber Family Dentistry does not offer warranties.
Verber Family Dentistry offers the following services: Quality Preventive Dentistry • Implant Dentistry • Cosmetic Dentistry
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