Ruell's Lawn Care, LLC
About us
Over 15 years in the business. WE BLOW MULCH!! Full service landscape business. Our work is guaranteed! If anyone else is mulching your property, you're paying too much! WE BLOW MULCH! 1-800-763-1852. Superior workmanship and ROCK SOLID design! Please view our Ruells Lawn Care Facebook page to view photos of our recent work! WE GUARANTEE ALL HARDSCAPE JOBS FOR 5 YEARS! We accept cash, check and all major credit cards.
Business highlights
24 years of experience
Services we offer
We blow mulch, concrete, drains and other erosion control services, excavation, fall clean up, fertilization, flower bed installation, gutter cleaning, hauling, lawn mowing, leaf removal, mulch deliveries, mulching, patios, plant installations and removals, pressure washing, retaining walls, snow removal and more!, spring clean up, stamped concrete, stone applications and deliveries, top soil applications and deliveries, tree services, trimming, weed maintenance
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.428 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 25% | ||
| 7% | ||
| 4% | ||
| 4% |
Showing 1-25 of 28 reviews
Kathleen B.
May 2018
Disappointed! Hired to clean out flower beds and mulch as well as trim hedge and plant seed/topsoil where a tree had been removed. Cleaning out the flower bed entailed them cutting everything off with a hedge trimmer and putting mulch on top. When I questioned the back bed and seeing it wasn't edged. they came back pulled some out, said he would check back in the next couple of weeks and spray if anything comes up. As I expected the weeds and things came up through the mulch. My garden lights haven't worked since they were here. Now that I'm far enough removed from my surgery I'll check out what is up with them. Never heard back or saw anyone until I posted this earlier today, now they've just come and took their sign off my porch -- never knocked on the door to check on things or discuss my concerns. Great way to do business.
Steve S.
Apr 2017
Excellent service.
Margaret C.
Jun 2016
The work was promised to be completed the first week of May. At the end of the second week of May, the provider hadn't shown up and I never received communication regarding when they would show up. I sent an email and they responded immediately saying they would be out the next day or following day at the latest. Once again, they never showed up! At the end of the third week of May, the still hadn't shown up and never called or emailed. I sent an email asking when they would be here. Finally, I was promised the following Monday and they showed up. The lack of communication was extremely frustrating.
Michael B.
May 2016
unknown
Becky O.
Mar 2016
I would absolutely use them in the future.
Gene T.
Jan 2016
unknown
Robert R.
Jul 2015
unknown
Response from Ruell's Lawn Care, LLC
"Hi [member name removed], I do not recall receiving a message. However, I apologize whether it was left with me or on another line. Something obviously slipped through the cracks. Thank you for calling us to return to do some more work for you. I hope that you can reconsider Ruells in the future. -Angela 717-503-8980"
Sean C.
Jun 2015
Called this provider based on Angie's list reviews. The woman on the phone was prompt, friendly and helpful. She scheduled an on-site estimate for the next day (6/25/2015) at 3:00 p.m. Unfortunately, no one showed up at 3:00 p.m. today as planned, and no one called to explain. I called the provider around 3:30 pm and left a voicemail, but I haven't heard back from anyone. I'm sure they do great work, but I'll have to take my business elsewhere.
Response from Ruell's Lawn Care, LLC
"Hi {removed members name}, I do apologize that your appointment was not kept. I was not aware of this until the next morning. I did leave a message to reschedule for him. I assumed that you were no longer interested after I did not hear back. I apologize for this experience. Would be happy to give you a quote in the future. Thank you for your time, Sean. -Angela 717-503-8980"
Mary V.
May 2015
unknown
Response from Ruell's Lawn Care, LLC
"Hi [member name removed], I believe you left this review for the wrong business. This is Ruell's not Russell's."
Pauline L.
Apr 2015
unknown
Response from Ruell's Lawn Care, LLC
"Hi [member name removed], I believe you left this review in error. This is Ruell's not Russell's."
John C.
Jan 2015
unknown
Carolyn P.
Jan 2015
unknown
Charles L.
Jan 2015
To begin with Ruell's gave me the best estimate by far. They came out and gave me an item by item list of the proposed work and the estimate. When I hired them, they came out and perform the work efficiently. My yard was transformed from a wasteland into a nice environment where I was able to have cookouts and just sit out back and enjoy it.
I was treated with courtesy, and there were no surprise additional costs. I plan to hire them again in the spring. This is a good trustworthy company.
I was treated with courtesy, and there were no surprise additional costs. I plan to hire them again in the spring. This is a good trustworthy company.
Response from Ruell's Lawn Care, LLC
"[Member name removed], thank you for your kind review. We look forward to working with you again. We appreciate your business very much!"
Cheryl C.
Jan 2015
unknown
Janet E.
Nov 2014
Mike was helpful and knowledgeable . I did have to make several calls to get our work scheduled. I realize we had a lot of rain this summer which effected their ability to get outdoor work done. When I notified them that I would be traveling and needed to have the work done before we left, they scheduled it for the following week. We added some extra stone at the last minute and Mike did arrange to have it delivered with the rest of the stone so they could finish the same day. We did have to explain to the crew which trees were to be removed when they arrived. They were courteous and did use some of our tools which they did make sure were returned to the shed before they left. I felt the workers didn't know a lot about plants. One area they were to grade and reseed they just put down grass seed and straw without scratching the packed dirt. What came up was heavy rye type grass and lots of weeds.
also I didn't realize that they used a blower to spread tanbark which I feel gave an un-even distribution of bark. I have never used a landscaper before and perhaps I didn't ask enough questions. I will ask questions more questions in the future.
also I didn't realize that they used a blower to spread tanbark which I feel gave an un-even distribution of bark. I have never used a landscaper before and perhaps I didn't ask enough questions. I will ask questions more questions in the future.
Kimberly C.
Oct 2014
unknown
Response from Ruell's Lawn Care, LLC
"Thank you for taking time to give your review, [removed member name]. We are happy to hear that you were pleased with our work. Thanks again and we hope to work with you again in the future. -Angela"
Anthony C.
Jun 2014
We got an estimate the end of April with work to be done Memorial Day week. Emailed me and said would try, but would definitely schedule us for 2nd week in June. By end of that week, with no one showing up, I called and emailed again. Got a call saying they were running behind, but definitely W, T, or F of next week. No show, no call. Here we are the end of June and we have to start the process all over thanks to hollow promises. I gave them the courtesy of a final email saying I was posting this experience on Angie's list. That was a week ago so I guess they don't care.
Carol N.
Jun 2014
unknown
Wendy H.
Jun 2014
After finding Ruell's on Angie's List I contacted them in mid-April. Their initial response was very prompt, and they came out to give us an estimate quickly. We received a proposal via email quickly as well, and I called to accept the proposal. I didn't hear anything for a few weeks, so I called. About a week later they called back and asked me if I needed work done right away. I said that I wanted the work done ASAP, and she promised they would come to re-seed dead spots in the front lawn right away, and would let us know when the rest of the work would be performed. (edging, mulching) By the end of May I had heard nothing, and they had not come to re-seed the lawn as promised, or called with a work date. At this point I emailed and asked for a work date, and never heard back. I just hired someone else.
Jacqueline D.
Mar 2014
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Response from Ruell's Lawn Care, LLC
"Thank you for taking the time to give us your review. We were happy to provide service to you this past season. Thanks again! -Angela"
Ken G.
Mar 2014
They were fine. I would use them again in the future.
Josie C.
Mar 2014
Ruell is fantastic. They were prompt, professional and courteous. They did a great job on a challenging hill.
Response from Ruell's Lawn Care, LLC
"Thank you so much for taking the time to review Ruell's! We appreciate your feedback. We hope to continue to provide great service to you in the future. Thanks, again! -Angela"
Robert N.
Feb 2014
They were very responsive to our complaints and came back and finished the job correctly. I would use again but with very specific hands on instruction when they arrived.
Response from Ruell's Lawn Care, LLC
"Thank you for your feedback. We are always receptive to your feedback as a valued client of ours. We look forward to working with you in the future. We appreciate you taking the time to create a review and we hope to continue providing you with great service in the future. Thanks again."
Lisa C.
Jan 2014
Leaf cleanup appears to be satisfactory. All flower beds and yard were cleaned up. Responded to my call right away as I wanted one last cleanup before more snow came. Felt price was high as I've had fall cleanup performed in the past by 2 other companies in the area and was charged only half this amount or less which also included blowing out the gutters and at that time I had a ton more leaves in my yard compared to a minimal amount this time! After calling Ruell's, I was told the price was due to cleaning the debris off on top of gutter guards and they had to haul away leaves. The other companies I used also hauled away their own leaves.. Unclear how many men were working at property as I was not home at the time services were performed. Again, satisfactory work but high priced for leaf cleanup.
Response from Ruell's Lawn Care, LLC
"Hi [member name removed], Thank you for taking the time to give your feedback. We were happy to hear that you were satisfied with the quality of our work and also our timely response which included us getting the job done the same day that you had called us about doing the work for you before the snow storm hit that day. We are sorry to hear that you are not pleased with the cost for your job. We would be happy to provide an estimate for any future jobs so that you are aware of how much a job would cost, exactly. We thank you for your business."
Edward G.
Nov 2013
We were not at home when they came but the work was completed. We are very pleased. We have received many compliments from our neighbors and friends.
Response from Ruell's Lawn Care, LLC
"We appreciate your review, and we are glad to hear that you are pleased with our mulch blowing service! Glad that your newly landscaped beds can be the envy of your neighbors! We hope to do business with you again in the future. You are a valued customer. Thanks, again!"
Licensing
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FAQ
Ruell's Lawn Care, LLC is currently rated 4.4 overall out of 5.
Ruell's Lawn Care, LLC accepts the following forms of payment: CreditCard
Yes, Ruell's Lawn Care, LLC offers free project estimates.
No, Ruell's Lawn Care, LLC does not offer eco-friendly accreditations.
No, Ruell's Lawn Care, LLC does not offer a senior discount.
No, Ruell's Lawn Care, LLC does not offer emergency services.
No, Ruell's Lawn Care, LLC does not offer warranties.