Just Curb Appeal

My house is actually in the pictures this company uses for advertising - the white house with the "custom steps" The steps do not look like steps any more. They began falling apart the first year. Now, at the very old age of three they are a crumbling, dangerous, eyesore. We paid over $12,000 for the patio, and for a very short time we were very happy with the results. Getting Just Curb Appeal back out here to fix the problem has proven to be impossible . They did come out last year, and the "work" they did was a joke. Now we have contacted new contractors and are paying them $1500.00 to fix one set of stairs. Two things that every single contractor that has been out here agrees on are 1) Great design 2) horrible workmanship, and poor choice of materials. I would seriously never, ever let JCA touch anything around my house - ever. UPDATE Well, $1500.00 quickly turned into $3800.00 Don't know what held these steps together the past 3 years. This nightmare just gets better and better.