North Pittsburgh Heating & Cooling

The crew arrived on-time and within a couple of hours they had the old air conditioner removed and the new air conditioner cooling my house. Great to work with and at a very competitive price!

Tim quickly determined the fan motor was bad and covered under warrantee, but he could not find it locally and could not get it till Tuesday. But somehow he found one in Ohio and had someone drive out to get it so we could have heat for the weekend. AWESOME SERVICE -- thanks TIM!!

Excellent. Workers showed up on time and finished early!

I just had a really good experience. I’ve used them twice in the recent. I have no clue on the cost, he hasn’t charged me. It’s not going to be much, coolant’s maybe $50, it’s not going to be ridiculous.

He hadn’t billed me, but I saw it. It’s like $150, but that included new filter, complete cleaning, tune up and everything else. Very resourceful. I have used them again and will.

Very well, showed up right on time to complete job, very professional

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Our humidifier hasn't worked since we moved into our house.  We recently had a heating issue and used our home warranty service to come out and look at the furnace and humidifier.  They told us the humidifier panel was blown and we needed a new system.  Called Tudi  for a second opinion (because they serviced our system through the previous home owner).  They quoted us $640 to replace it.  Called North PGH Heating at recommendation of a family member.  All we needed was a new panel.  We did NOT need a new humidifier!  $100 to fix!!

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The work was excellent. I liked pretty much everything; prompt response from initial call. I was experiencing a heat wave and the AC broke down. They responded virtually immediately late in the day. They outlined what the situation was all about. I came to realize that the unit was well beyond the useful life and I had to get a replacement. I had them do the replacement. The service was pretty outstanding. The price worked otherwise I would not have picked them. I was really thrilled with the whole experience. They really sort of exceeded expectations.

I didn't know what was causing the problem.  Tim came out right away and identified the issue.  He placed insulation around the fan unit and made repairs to the fan itself which was installed improperly.  He didn't charge me and told me he would call back to verify the issue was fixed.  He was a professional and nice guy that day.  My issue is that a few days later I noticed the problem was not resolved and the insulation was spreading the condensation to a larger area of my ceiling.  I called Tim and he told me he would come out that day.  My mother in law watches our son during the day and she stayed there all day waiting.  Tim never showed up and never called.  I called him back the next day and said I understand things come up please let me know when you can come back.  I never heard from him again.  Disappointing because his company has high marks on this site.  I wasn't charged so I was only ripped off by having my time wasted.   In my opinion if someone doesn't want a job at least man up, answer the phone and tell me that.

Met competitive quote
Scheduled convenient time to do work
Arrived on time.
Completed in time period estimated
Cleaned up - left everything in order.
Management followed up to verify quality of workmanship with personal visit and inspection

I called North Pittsburgh Heating and Cooling, they came out the next day to do the first inspection for leaks.  Because of my health issues and the abnormally cool temperatures we had for 3 weeks the addition of the coolant had to wait.  The 15th was the first day the weather was warm enough to do it.  Tim came out, put the coolant in and pressurized the a/c.  No leaks were found by him.  He discussed my choices..try the coolant and pressure or buy a new unit.  We decided to try the 1st option, if that doesn't work for the season, then we will go with a new unit.

Overall this was a smooth job.  Since the first one I've had done with NPH, they've gotten progressively better in terms of the responsiveness and organization things.  In all cases I've found their work impeccable.

Moving to a new home.  Furnace was showing age and I was not sure of how readily it had been serviced.  I never had oil heat, so I required a basic review of the operation of the unit.

 I am glad I called.  Tim at North Pgh. Heating was prompt, called when he thought that he may be late and turned out that he was on time.  Found out that the furnace had been serviced but not thoroughly, a large amount of gunk build up, which he had me take a look at.  He took the time to clean it out where it appears others did not.
Found out that the furnace is the original unit placed in this home when it was built. (1984)  Blower motor had been replaced with a used motor and it was showing signs of fatigue.
Tim recommended a few furnaces and air conditioners as replacements.  This won't happen until later in the summer.
Overall, very professional, imformative and good personality.
I feel real comfortable recommending North Pittsburgh Heating to anyone requiring this type of service.

The only negative was we had no air conditioning during the record breaking long Memorial Day weekend but it wasn't North Pittsburgh Heating's fault. I'll just blame mother nature!

We needed someone honest and reliable to do the job and since they were from the neighborhood we went with them. They had some people who fell out on him with regards to their scheduling and staff members. It took longer than planned but overall we were very happy.

We had Tim come out to replace our 20 year old furnace in a home we just purchased, and ended up also replacing the a/c and the water heater in the process. We also added a whole house humidifier. Tim did a great job and was very conscious about making sure he kept everything neat and clean in the house (even though he was working in our unfinished basement). Once he started to take apart our old unit, he discovered that the previous owners had replaced the exterior a/c unit at some point, but not the coil. He walked us through all of our options (replacing our whole a/c system, or just part of it, etc.). He presented us with a number of options at varying costs so that we could choose a solution based on our budget. In the end, we decided just to replace everything because there was a good rebate running at the time. We were very happy with Tim's work and the new furnace. We haven't used the a/c yet. The only issue was with scheduling...the install started a day late and took an extra day to complete. Tim was very apologetic about the delay and gave us a little something extra for the inconvenience....all in all it was a good experience and we would definitely use him again.

After deciding on the model of equipment we wanted, it took a few days before the job could begin.  We paid 1/2 down before the job started, then the other half upon completion.  Since we started our project right when we had the worst heat wave in years, Tim had some service calls for other people -  and that was OK...I would want him to come for me.  Once he got started, the whole job went smoothly, and we are sitting in a nice cool house.  There were no problems. It was a great experience.    

Pittsburgh North Heating came in a very timely fashion. The furnace did not need to be replaced. A small blower just needed to be replaced. The cost was considerably less than replacing the entire furnace. The part itself was only a couple hundred dollars. We were supplied with electrical ceramic heaters for immediate comfort and safety. The next day the part was replaced within minutes as opposed to removing and replacing the entire furnace. The entire process was performed in a clean and safe timely fashion. While discussing the process and subsequent follow up visit to install the new part we learned we have made new good friends in addition to knowing a true professional! The comfort of knowing we have a close reliable professional for our heating, air conditioning, and hot water heaters, etc., needs is a very comforting feeling. The honesty of this company saved us from over a $7,000.00 dollar mistake. The dollar difference alone is proof how honest and reliable this company is. We now know we can rely on this company for future maintenance and if needed emergency service. The entire job was finished before the weather turned extremely cold. PNH was kind, courteous, intelligent, and most of all honest. Their competence reflects a high standard of excellence. We are warm, safe, and comforted by thought we can rely on this company for future needs.