Martin Appliance

Joel & Dustin delivered our appliances on Dec,9. They removed the stove & refrigerator so I could clean behind them and then put the new ones in. Dustin put the dishwasher in & Joel did the microwave. They did an excellent job of removing the old appliances & installling the new ones, They put cardboard on floor to protect it & put old appliances in our garage. I would give them an E for excellence in all the work they did.

Sales Associate: Derek was professional, very informative and helpful as we asked our many questions which lead us to purchase the new set. Technicians: Zac and Brandon were very professional and knowledgeable of the product they delivered. They are a good team, they did a great job removing the old set and installing the new set working well together communicating with each other to make sure each was doing ok through the entire movement process.

It went great!

 The total experience was first class. From calling the Brownstown Service Department  to getting the work done. Called them at 3PM and Eric was out at 7:30AM the next morning and had all the work completed in about an hour!

Interesting story is that I initially called the factory 1-800 number and they wanted to repair it for $349 not including the water filter. They said it would include all parts and labor but could not tell me who would be doing the repair. That was not OK with us so we went to Angie's List and looked for Martins. Martins Service immediately told us of a warranty issue that Frigidaire is supplying the part for free of charge (but not the labor) for the very same issue that I was experiencing on the refrigerator. The factory 1-800 number conveniently did not share that info with me.

Martins did all of the above work for $190 which included the filter and they did it ~16 hours after the initial call to their Service Department. Appliance Repair does not get any better than this! I definitely recommend them!

unknown

unknown