I dropped off my hard drive and made it very clear that I need the data asap. I was in the middle of a graphics project for a client and the files I needed were on the hard drive. I was told that it would take 1 to 2 days for the service to be completed. I called back 3 days later and was told that the tech was still working on it. They told me that "there are some software programs that we still want to try." At that point I reminded them of how important it was for me to get my files back asap and they assured me they understood. After another week of waiting I called and was told that they could not get the files off of the drive. When I asked why I had not been notified they told me that they had just finished attempting that hour. I did not believe them. It turns out my wife's office had used them a few times and they never fixed any of their issues either. I should have known when I walked into the office which is inside of another companies lobby in a space about the size of a walk in closet and the it looked like a junk yard of broken parts and computers. I would recommend that anyone needing computer service steer clear of Oxford Computers.
Description of Work: I took a hard drive with close to one terabyte of data that could not be read. The provider was going to get the files off of the drive for me. Could not do it.
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Computer Repair
FAQ
OXFORD COMPUTER INC is currently rated 1 overall out of 5.
No, OXFORD COMPUTER INC does not offer free project estimates.
No, OXFORD COMPUTER INC does not offer eco-friendly accreditations.
No, OXFORD COMPUTER INC does not offer a senior discount.
No, OXFORD COMPUTER INC does not offer emergency services.
No, OXFORD COMPUTER INC does not offer warranties.