John Luke Plumbing & Heating

I have used John look plumbing and heating for more years than I can remember. He is dependable and I trust him like a family member.

John and his team have been helping us with our plumbing/heating needs for many years now. They are always incredibly thorough, skillful and personable. John and Tom were over just this morning doing our heating inspection and we happened to have a problem with one of our light fixtures in the basement (smoking and smelling awful) - they took at least an extra hour out of their day to make sure that it was safe until I was able to get an electrician over to fix it. Over the years, John has consistently gone the extra mile for our family and genuinely cares and takes great pride in his work!

Various repairs to gas heater This man did excellent work

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We have used John Luke for many years to evaluate and fix a multitude of plumbing and heating issues in our home.  He is a master plumber - he seems to know everything. He shows up quickly and takes his time to assess the situation and make reasonable recommendations.  We live in a very old house so he has had to deal with some tricky fixes.  He and his employees are knowledgeable, thorough, and very reasonable in price.  Today, one day before settlement on the house we are selling, our boiler stopped operating. He dropped everything and came to the rescue, as always. Thank you John Luke!

Came and scoped out job. Provided details about the products and returned the next day to do the installation. Also provided a source for gas  fireplace logs. Pleasant , professional responsive. I will use them for other work going forward.

Job finished and gas turned back on in a very timely manner. House guests were shocked how fast and well the job was completed

I don't know how I found him originally. I like the quality of work, and attention to the customer. They will be removing a boiler, and replacing it with a new one.

He was knowledgable and offered solutions to our questions. Would definitely rec to friends and family and may call on him again for other issues in the future.

Mr. Luke himself returned my emergency call within 15 minutes on a Sunday. He asked questions about our frozen pipe, and counseled higher home temperature, don't panic, and he would check in regularly. He did not want to charge anything for 30 minutes of his time, phone calls, and advice. My family made him our permanent plumber for our home and family owned business.

I called John on his non-emergent number on a Thursday night after calling two other plumbers days before without a response. John called Friday morning before I was even awake and followed up with a second call as I was waking up. He asked what I needed and told me that he would send out his team based on my schedule for the day. The team (Rich and Mike) arrived promptly and were professional, friendly and courteous. Rich gave clear explanations on what was needed and explained my options. He made sure that I felt comfortable with my choices and gave exact pricing on the work. The guys made sure that they laid a covering on the floor and maintained a very clean work environment. The gave me options on how I wanted the faucet installed and were patient as I kept changing my mind. The completed the work quickly and left a clean area. I would definitely use again!!!

Previous plumbers put 2 hot water pipes to my art room sinks I found this out when I turned on the faucet. They "corrected it" so I got cold water. They ran both lines in the attic over a high ceiling room and didn't even attempt to insulate them. I found out about that when THEY burst during a freeze and began pouring water into the room below. We were fortunate to be home to turn off the water before it went too far. There is more history with these "plumbers" .So, we called John, who was highly recommended by people in my business group. He came right out -on a SUNDAY - and evaluated the damage and the corrective procedure. He solved all the problems, explained everything his was gong to do in detail and now enjoy the comfort of knowing it was done correctly. He kept to his estimate and there were no surprises.

I enjoy have a service contract with them, but they will help you in case of emergency, even if you don't have a contract. The technicians are intelligent and capable.