A.I. Sereni

Not good. Extremely vague about when they will actually complete the work. Used a two week window with a day delay for each rain occurrence. Didn't here anything back approximately 10 days after two week window had passed. When i called the owner he was unable to give me even an estimation of when he would be out to install the awning. I complained about his lack of customer service skills at which point the owner became unprofessional, rude, and basically told me he didn't want my business. However he told me he would be out that weekend to install the awning we had bought from his company and after that I could find another company. He never showed. However he charged the credit card we had on-file with him for services rendered, which he never did. When my wife called him about that he replied that he had sent out a money order to our home address to cover the credit card charges. We never received a money order from the owner- Lee Sereni. We had to make phone calls to the credit card company to stop payment. Not right. Overall Mr. Sereni proved to be dishonest and unprofessional and want to warn others about using his company.