BRISTOL GLASS & MIRROR CO INC

After he came out we waited a good week then called. He was still "waiting on #s from some vendor". Called again a week later and left a msg - no return call. Called again today and he answered and was like "oh my son was supposed to get back to you". I gave him my email address and still haven't heard anything back. That is 3 weeks total, just trying to get a quote ... after the measurements were taken. Honestly, we are totally convinced that if we never called them after they came out, we just would haven't heard from them at all. Seriously - who doesn't want to provide a QUOTE for custom shower doors, if that is one's business? And why would you want to make the customer chase you down? Hey I'm sorry but it just can't be that hard to provide a quote, especially for an outfit who claims "we've done thousands of them". I can only imagine that any company that is that unresponsive is probably best left off our short list at this point. Gosh only knows if the install would have been any good or not. This afternoon we just gave up on waiting on Bristol Glass and called up a few other companies here on Angieslist with decent ratings. All of them scheduled on-the-spot and will be out to see our bathrooms over the next few days. We'll see how that goes - hopefully better than this experience.