
Extreme Decks & Roofing
About us
**To schedule an estimate please call (412) 969-4107 for fastest response.** Extreme Decks & Roofing is an individually owned and operated complete home remodeling business which has served Pittsburgh and surrounding areas with the highest of quality results for over 20 years. We specialize in each customer's individual needs and customize each job to their specifications. Aaron Karas and his company ensures a remarkable aesthetic and reliability which past customers have and will enjoy for years to come. SPECIALS-***FREE RIDGE VENT WITH ANY ROOF 10 SQUARE OR MORE ***10% SENIOR CITIZENS &MILITARY DISCOUNTS-MUST MENTION THESE PRIOR TO APPT****
Business highlights
Services we offer
Full roof replacements
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 0% | ||
| 0% | ||
| 3% | ||
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"First and foremost I am very disappointed as a business owner that one of my customers is unhappy. I did this this job initially at the beginning of the season. We had an in depth conversation regarding the materials I was going to be using to fix his steps. In the past the customer had used exterior grade step treads that he purchased for a project that he completed on his own. I recommended that as well for this job but being that this particular type of material was very expensive the customer did not want to spend that kind of money this time. I also suggested pressure treated step treads so that the lumber would not warp but the customer declined. He wanted to use non exterior pine instead. We had an in depth conversation again regarding what would happen to pine in an exterior climate. The customer wished to proceed anyway. After the job was completed he voiced to me his concerns regarding how the steps were placed & positioned. I went back to his house and made the correction to suite his needs. After that issue was taken care of he again voiced his unhappiness in regards to the step treads. Even though he was well aware of what could happen with this type of wood, I offered to fix the step treads free of charge. The only thing I asked of the customer was to wait until my season started to unwind before I came back out to fix the issue. It has since been corrected. During the project I even purchased a special router bit to create a bull nose to his liking because he did not like the one that I had. Also we agreed upon a certain style of railing posts which he was shown multiple pictures of. The customer and I also walked the neighborhood looking at railing posts. He still agreed at that point to use the ones that was on his neighbor's house. After the posts were constructed, the customer did not like them even though he chose those particular posts so I took the posts down and rebuilt new ones to his liking. I am very sorry that I could not make him happy but I feel I went above and beyond for this customer. I am extremely hurt over this situation and I hope that this does not discourage anybody from using my services."
years. He and his workers are usually very prompt and they do good work!
If there is any problem they bend over backwards to help make you
happy. I had no issues but a fried of mine needed to tweak a few things
on their covered porch which really added a lot of curb appeal to their
home!
My house had a new roof put on less than a week after
contacting him! He had the time and did an excellent job. I broke down
my rear deck into two jobs. The one was to take down my original deck
and recycle as much material as possible and he raised it about a foot
and added an additional 10' and finally we added a section to the deck
that has a 8X15 shed.
I use a wheelchair and the modifications allow
me to enter and exit the deck from the kitchen and the shed with no
assistance His modifications have greatly added to my quality of life
and independence.
I highly recommend Aaron from Extreme Decks and his
workers. If I need additional work I will contact him first. He is very
busy because he does good work so sometimes it might take a little work
to get on the schedule, it is worth any wait if you can work with!
David
Extreme Decks.
Licensing
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