We are a family owned and operated plumbing and HVAC company with over 45 years’ of combined experience in the industry. We pride ourselves on delivering professional service at a competitive price leaving you with the peace of mind you deserve. We cater to all jobs big and small we do it all. Contact us for a free estimate today!
Full service of all interior and exterior plumbing, HVAC installation, bathroom, bathtubs, cooler, drain, faucets, furnace, hot water heater repairs and replacement, kitchen remodeling, refrigeration & boiler repair/replacement., septic tank, sewer, showers, sink, water lines, well pump
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Number of Stars | Image of Distribution | Number of Ratings |
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"Yes, it was my busy week in which your husband called me asking if I had the proposal. I told him yes , it is at my office and I told him when I get back to the office I will call with the proposal. Your husband then responded by saying don't bother and I said okay. I am sorry for all the confusion and misunderstanding. If you need anything done in the future, feel free to contact me. Thank you, Stephen Dunsmore"
"We are very sorry that you feel that way about our company. During our phone conversation prior to the appointment, you mentioned that the pump was not pumping the sewage ejector pit out at all. I figured since i was already at the plumbing supply house getting material for a previous job i was on i would bring one along to save time so i wouldn't have to run and get one if needed. After we arrived, removed the pit vent for visual inspection, and plugged in the pump we noticed the pump was not pumping. At this point you asked what could be wrong. We said the pump is not pumping which it could be bad but the check valve could be bad and not the pump.. You asked what the cost of a new pump installation would be and i said $1,500.00 which included a new check valve. We never had a chance to further inspect the existing check valve due to the being told that you we not going to spend the money to fix it, that you already gave $5,000.00 back to the new buyers, and to just let it go. The diagnosis was based on a visual inspection only and didn't make it past the pump not pumping because we were told to leave it alone. Our price was based on replacing both pump and check valve without a physical inspection. When we pull a pump out for any customer prior to changing a pump we always recheck the pump and the check valve to double check our diagnosis. If you would have allowed further diagnosis we would have been able to check the check valve and replace it for roughly about $125.00 to $150.00. Prior to leaving your home you asked to pay us for our service call and i told you not to worry about. This was because we were unable to complete our diagnosis. I think it was miscommunication between us both and for that i do apologize. Thank you, Steve Dunsmore"
"Thank you for your review. Glad I was able to the service you deserved. Feel free to give me a call in the future if you have any other problems. Thank you again, Stephen Dunsmore"
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