A1 Sparkles Cleaning

They failed miserably and made mutliple insulting e-mails . refused to do the job properly and reefused to return despite stating they did so

I hired this company to clean my upstairs carpets. They worked and said I cannot go upstairs as the carpets were still wet. I paid them $163 despite their quote of 129. When I look at the carpets after they dried they were worse than before this company arrived. I called and e-mailed and finally the owner called me back . He said the carpets ( less than 2 years old ) were defective . I checked and they were not. I asked them to return to do the job they were paid for they refused. I hired another company .they cleaned the carpets and look great. I asked for a refund from this company . The owner reused to return my calls . their names Dennis and Fey Myers. At least these are the names I was given .The are very unprofessional and evasive . Please be aware these people are not worth bothering with.

I cannot recommend this business for hardwood floors. My husband and I recently purchased a house with an old wood floor- and I do understand this is old- and wanted it rejuvenated. The technician was pleasant, but they only sent one person to do the job of an entire house, and not only were absolutely no scratches, tiny fleck of paint, or anything removed, the finish was dull and patchy, dusty, and absolutely looked like we had no work done. We paid close to $900. Such as a disappointment. They then recommended that we buy another service- yes, I won't be fooled twice, thank you! Even for a deep cleaning of the floors, plenty of dust remained along the floors of all the rooms. Photos of the "after" attached.

I absolutely cannot recommend this company. While the technicians were nice enough they didn’t explain that they were cutting holes in my duct work or that they were going to leave the sharp, discarded piece of metal laying around for my 10 year old son to pick up in the basement and subsequently cut himself on. Furthermore, while they charged me for all the vents to be cleaned they blatantly missed two of them. Lastly - the air filter in my newly purchased house was easily 5-10 years old, they could have removed it and recommended no air filter in the unit until I could go out later and purchase one, which they did not. After speaking with the furnace and ac technician I had come out (from a different company) he stated that he would not have left that filter in there, period. Reaching out to the company and pointing these things out, with photos, lead to absolutely no apology - only an offer to have the technicians, responsible for leaving sharp debris around my basement, come out and clean the two vents they missed. They didn’t offer to refund them (20/each) or anything - no apology, ownership or remorse; and that’s from the owner. I will not have people with disregard for my space or family come into my home, ever.

The scheduled the appt for 1pm. At 1:30pm I called the office, it went to voicemail. They returned the call 10 mins later and said they would be on the way (they were about 20mins away). I asked Chad if theyd be able to finish the job by 3pm, because I had another appt. Just after 2:30pm they showed up and said they'd never be able to finish by 3. Then offered to be left alone in my house until someone could be here at 3:15. Beware of the "2 hour" window, despite your appt time. They seemed professional in the phone. However, I would not recommend them, sorry.

Had a great overall experience with this company. My call requesting a quote was promptly returned(can't say the same for other "A" rated companies on Angie's list) and I received a quote. They may not have been the cheapest, but with a newborn in the house, I liked the fact that the cleaning materials they used were heavily chemical based products. Plus, every time I use the most affordable option, I end up receiving the quality I pay for. Both technicians did a great job to remove several stained areas and I've had several people comment on how new the carpet looks. Will definitely use again.

I did not use this contractor and it is really annoying that it keeps coming up every time I sign onto Angie's List. My only 2 choices are to write a review now or to do it later. How about having a choice for "I do not want to write a review, so can this pop up stop appearing". I have e-mailed Angie's list over a month ago asking that this review request stop popping up every time I log in and they said they would remove it. They haven't, so I am writing this just to get rid of it.

As usual, Dennis and his crew did a bang up job. This is the 3rd house I have had them work in and it is always a great experience. I will be calling them again whenever I need them.

The technician Justin was superb! He was pleasant, knowledgeable and moreover, the end result was amazing. Thanks Justin.

Dennis was amazing. We had him come in the day we moved in and he spent time with us to explain everything that he was doing and what needed to be done. We had to remove odors/residue from smoke & cats from the previous owner and wanted to avoid ripping up the carpets. I would recommend them to anyone!