
Roche Painting LLC
About us
Roche Painting is a small painting company with 9 employees, where the owner steps foot on every job. We are a full service painting company who offers free estimates in the Lehigh Valley. If you are tired of working with the larger companies where your treated as just a number, or dealing with smaller paint contractors who take weeks not days to complete projects. Then give us a call and become one of the many satisfied customers. At Roche Painting we believe in building strong relationships with our customers and providing the very best quality on every job. We also believe in doing our part as a business and taking care of our employees. We provide great pay and health insurance along with workers compensation to protect our employees while on the job. Give us a call and experience the value of Roche Painting first hand.
Business highlights
Services we offer
Carpentry - woodworking, deck maintenance, kitchen & bathroom - epoxy floor coatings - tiling, painting - exterior & interior, plastering, pressure washing, remodeling - general, wallpapering
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
3% | ||
4% | ||
0% | ||
0% |
Will be using them for future jobs.
Our porch, trim and soffits were badly needing new paint. There was a lot of missing paint and mildew. Furthermore, the soffits are old, fancy decorative things and the house is very tall. They scraped, scuff sanded, primed and painted with two coats of Sherwin Williams Resilience which is a paint that will cure even in moderately cold temperatures. And these guys were painting on some days that didn't get warmer than 45 degrees. Everything looked great when they were done. Even the clean up was good. My new red door is beautiful, just in time for the holidays and listing the house for sale.
At the final walk-around, we missed a small area they forgot under the front eaves. My husband noticed it a few days later. I showed it to Aaron when he came out to give us a quote for interior painting. He apologized and said he'd get it fixed for us. The next day he had one of his guys out here to paint the spot they missed. Fantastic service. Just make sure the guys put your house numbers back up in the right order, especially if you have a furnace maintenance guy sitting outside in his van thinking he's at the wrong address. :-)
As mentioned, I plan to use Roche Painting for interior painting after we move our things out to our new home because the exterior was a quality job, done to specification, in a professional and accommodating manner.
We easily give Roche Painting the highest possible rating, and recommend his services without reservation.
"First off I would like to defend myself against your negatice comments, yes you are correct the job was quoted for 1-2 days but never specified how many guys I was going to put on the job. Two guys worked on the job for 5.5 hours each which totals 11 hours, alomost 1.5 days. I never came up with excuses I merely gave you the facts, we had agreed upon the price of $1,000 which you signed a contract for and gave a deposit, clearly you knew what the job was going to cost, nothing more nothing less. The job was quoted for 1 coat of stain to be back brushed into the fence, during the project it was 100 degrees outside and very sunny, the back brushing was leaving marks. To make up for not back brushing my guys sprayed a second coat on the fence and also sprayed 1 coat on a section you had completed yourself which wasn't included in any aspect of the job. Not once did you ever bring up a qaulity issue, in fact you said the fenced looked great, your complaint one week later was all about timing and money, and because the project got completed faster than you thought, you requested a 60% return on the money paid. I am sorry but I was not going to refund money on a job that there was no qaulity issue or damages done, especially when there was a written agreement on a specified amount of money. I would just like any future Angie's list customers to review our other reviews, clearly by reading our other reviews you will see that we have a very good standing with are customers and in fact alot of repeat business from them. This customer merely wanted to take advantage of my company and better his finacial situation from this project. And on top of that made threats that if I didn't give into his demands he was going to post a negative review about us on Angie's List. Our prices are fairly based on the work being completed, this individual obviously felt our price was good enough prior to completing the job since he decided to contract the project with us after he had gotten multiple estimates. All I ask of any perspective Angie's List customers is to look at this customers review and see it for what it is. Thank You Aaron Roche"
"Member thank you for the kind words, our customers happiness is our number one concern above anything else. I am glad to have been able to work with you on your project and look forward to working with you in the future."
"Member I am pleased to read your review about our company and we look forward to working with you in the future, thank you once again for your business and your kind words."
I contacted Roche Painting for an estimate and the owner Aaron called me back within 24 hours to set up a time to look at our house. He emailed me within a couple days with an estimate, which my husband and i agreed was a fair and good price. (we had 3 other estimates, one came in around the same price but we didn't get it for 3 weeks after they had been to our house.)
We hired Aaron and his crew to do the work, and they ALWAYS showed up on time when they said they would be here. We paid extra to have our front porch railing stripped and primed before painting, and it was well worth it - (It was not an easy job, our house is nearly 100 years old and the rails had peeled and chipped paint that had been painted over who knows how many times) - the railing looks better than i ever expected! The crew made sure to lay out drop cloths where needed and cleaned up after every work day. Aaron and his guys had to work around the rainy days but always made sure to let me know when they would be here. the house looks great, the deck turned out beautiful and we couldn't be happier. Besides the professional painting job done by Roche Painting, i can't say enough how nice it is to have a company return calls in a timely manner and show up when they say they will. Thanks Aaron and crew, you're a friendly, courteous group of workers and we will definitely hire you for any future work we need done as well as recommend you to family and friends.Because we were not using plywood on the bottom of the wainscoating wall, chair rail height or transition line should have been less that 48". They made the transition line 48". Line made was not straight/level. Covered transition line with chair-rail (also my original intent).
Paint and plaster on garage floor after job. Since it was already hardened, broom sweeping...as executed by crew and then owner, ineffective. Plaster found on tool cabinet...supposedly covered with tarp.
Roche Painting sign place on front lawn without my consent.
Aaron and his crew are extremely nice people but workmanship was substanially less than expected.
"I am surprised by your review about us, I am sorry that we were not able to please you with our quality. But I'm sure if you would have discussed some of these concerns with me Thursday when I picked up the gear we would have addressed them for you. The only concern you brought up Thursday to me was the fact that the patch work on the front inside wall didn't have enough texture and the patch needed another coat. Not once did you mention about only one coat being done on the walls, which I was unaware of. I will be more than happy to send someone over to paint a second coat on the walls for you, knowing that would have been helpful when we talked Thursday since I sent someone over there to correct the patching on the front wall that following day. Also if you had a specific height requirement for the accent line perhaps you should have addressed that with me, when I was on the estimate, you gave a general area as to where you would like the line to be drawn. Another thing I would like to address is the pricing and the job description. The job was written up by the insurance company for roughly $1,335 which consisted of the same flat white paint being used on ceiling and walls, also for that price the only area that was going to be patched was the ceiling where the water damage was. Now we charged you $1,200 for the project, on top of that you had the ceiling fixed, 3 large holes on the front wall, gray egg-shell paint for the walls with a dark gray accent on the lower half of the front wall, also the removal of a black oil stain from the one wall, not to mention the additional nail holes and patch work that was done. I'm not sure how we got a B price for less money than the insurance adjusted gave you for the project, on top of the fact we did the extras listed above which weren't covered by the insurance price. Like I said in the beginning of the paragraph I wish you would have spoke to me about the concerns so I could have addressed them for you. Please feel free to contact me to schedule the second coat on the walls. Thanks Aaron Roche"
I look forward to having Roche Painting do more work for me in the near future. Top notch all the way!!
"Thanks you members for allowing Roche Painting to provide our services for you. We appriciate your feedback so we can continue to grow as a company, you and your wife were simply a joy to work for and I look forward to the next time we work together. Sincerely Aaron Roche"
"Thank you member for your comments, I'm happy that you and your husband were pleased with our work. I look forward to working with you again in the future."
Licensing
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