Enter a zip code and get matched to businesses near you.
Founded 2005 • With Angi since June 2010
PO Box 208
Breinigsville, PA 18031
Service Provider Response
Wow, you gave us an F because our exterior schedule is booked out for the remainder of the year. You contacted me on July 21 and I responded to your message on July 22nd. I told you that our exterior schedule was full for the remainder of this year and to let me know if you have any questions. I'm sorry that we are a small business and schedule out very far in advance because of our quality of work and service that we provide our customers. Perhaps you should plan ahead better and realize there are lots of other customers in the [Removed Member Location] and we can only service so many in a given year. Your rating of our company is completely unjustified.Service Provider Response
I sorry you feel your questions about the picture framing were dismissed. Despite you have used Behr paints in the past you didn't use the exact gallon of paint that we were using that you supplied for this specific project. I had informed your wife to check with the manufacturer to see if they had an issue with the lot number or something like that and never heard back. The job was a 1 day job which I had explained to your wife. Being a one day job a wet edge was constantly kept during the brushing and rolling of the project. We also utilize a small wiz cover when we brush in the edges to help minimize the difference in appearance from the roller and brush separation. Even though we kept a wet edge during the paint application and feathered the area of brush with a small wiz rollers your paint still picture framed. I'm sorry you feel that this falls on us doing something incorrectly but that wasn't the case in my opinion. I am surprised I never heard back from your wife after I told her to check with the manufacturer about the paint. I'm not sure why my concern about the paint being faulty was so easily dismissed. I guess it's easier to blame the small paint contractor for something than a big company like Home Depot. Despite you like using Behr paints, I along with lots of other professionals don't for various reasons. In fact we are called by customers on a fairly regular basis to fix paint jobs where they used Behr products. I'm sorry to hear that you weren't happy with the outcome of your project I really try my best to make every customer happy.Service Provider Response
First off I would like to apologize for not getting back to you in a timely manor. Apparently there must have been some miss communication between the job site manager and you the customer. I thought the quote you wanted to get was for the staircase work which our project manager was suppose to discuss with you.. The work you wanted to complete by having the carpet removed and the staircase treads exposed was something that really wasn't going to work on your home. There were two issues as to why this wasn't going to have the desired look that you wanted. First the way your home was built they had not installed any staircase stringers along the sides of the staircase. The drywall was installed right on top of the staircase tread which was roughly cut around each step leaving a large gap that the carpet covered. Even if we would have patch this portion of the wall the area would constantly crack open and look rough since there is a lot of movement with staircases. Secondly the actual staircase treads were not a stain grade oak tread, they were a rough cut pine tread which is not the type of tread that would be used if you were trying to have stained exposed treads. As I mentioned before our project manager should have addressed this with you when he was working on your home. I instructed him to go over these details with you and let you know why what you were looking to have completed wasn't a really good option that we felt comfortable to complete. The job would have defiantly had issues that wouldn't have been able to get resolved. Unless the entire staircase was removed and we installed a new staircase that had stringers attached to it along with nice oak stair treads. If there was any other work that you wanted to get a quote on, I don't recall hearing about it which very well could be my mistake and for that I apologize. The only thing I remember that you had mentioned power washing your home in the future since I had already itemized that price on the original estimate.Your garage makeover begins with our Garage FX® epoxy & polyaspartic flooring. Our installation experts specialize in turning old, dirty, or cracked concrete into a beautiful flooring surface that will make your garage the envy of the neighborhood.
Angi Certified
Carpentry - woodworking, deck maintenance, painting - exterior & interior, plastering, pressure washing, wallpapering, remodeling - general, kitchen & bathroom - epoxy floor coatings - tiling
Ask for details
Roche Painting LLC is currently rated 4.9 overall out of 5.
Roche Painting LLC is open:
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Roche Painting LLC accepts the following forms of payment: Check
Yes, Roche Painting LLC offers free project estimates.
Yes, Roche Painting LLC offers eco-friendly accreditations.
Yes, Roche Painting LLC offers warranties.
Roche Painting LLC offers the following services: Carpentry - woodworking, deck maintenance, painting - exterior & interior, plastering, pressure washing, wallpapering, remodeling - general, kitchen & bathroom - epoxy floor coatings - tiling