S J WATRAS INC

I was referred to Stan by a friend of mine. Stan followed up with my voice mail promptly and was very patient as he explained what he would be doing. He informed me ahead of time that he had a 1 to 2 week backlog. He arrived promptly for his initial evaluation and made a thorough inspection of what would be required. He set up the detector and we waited the 2 to 3 days for the device to finish. After receiving our results (confirming those of the house inspector) Stan provided a drawing of what would be done in the basement and to the side of the house. He gave a time frame, showed up promptly and finished within the frame stated. He walked through everything when he was done and explained what was required to maintain the system. All in all, a great experience.

He doesn't answer his phone. If he does it will be on a holiday or after 9pm. He won't make an appointment until the day before. He tends to make things very difficult for the homeowner. Nothing happened in a timely fashion. His price was good, but I would pay twice that price to not have to deal with him.

LOTS OF PROBLEMS - TOOK A LONG TIME AND MANY PHONE CALLS TO GET THEM WORKED OUT. HE WAS NOT PROMPT AT RETURNING PHONE CALLS AND I FINALLY HAD TO REPORT HIM TO THE STATE RADON BUREAU TO GET THEM TO LEAN ON HIM. HE DID FINALLY FIX IT, BUT IT TOOK ALMOST 2 YEARS. BEWARE!

UNPROFESSIONAL, FAULTY WORK, FAILURE TO COMPLETE JOB APPROPRIATELY, CAUSED ELECTRICAL FAILURE AND DID NOT REIMBURSE FOR DAMAGES HE CAUSED. WOULD NOT RETURN PHONE CALLS,CAME UNPREPARED TO COMPLETE JOB PROPERLY-ANOTHER CONTRACTOR HAD TO BE CALLED IN.