C S GARBER & SONS INC

We woke up to a nightmare scenario on Christmas Eve morning – no water coming from my parents’ faucets. My parents live out in the country (in Montgomery County) and thus aren’t connected to any city water supply, with a ground water well that goes down ~235 feet. We had a Christmas Eve party planned for later that evening, followed by a big day with family on Christmas. But without any water, we were completely screwed – I thought we were going to have to call an audible and transfer everything over to my sister’s house, which would be less than ideal. Moreover, we didn’t know how bad the situation was – there was a drought over the summer of 2024, so we worried our well might have run dry. This had already happened to my parents ground water well back in 1984, forcing them to re-drill the well over 100 feet deeper (a major undertaking for anybody who’s gone through this). Given that it was Christmas Eve, we didn’t know if anybody would be available to help us; but fortunately, my Dad was able to get ahold of C.S. Garber & Sons in Douglassville, who sent a crew out to us immediately. Shawn and Aidan got to my parents’ house around 9 AM, quickly diagnosed the problem, and got to work right away. They determined we had plenty of water in our well (i.e. it didn’t go dry) but weren’t getting any current from the well pump, which had finally stopped working after 48 years. They got their equipment setup and started pulling the old pump out, which got stuck halfway, leading us to wonder if the well had collapsed. Fortunately, with Aidan’s strong frame pulling, they eventually got the pump jarred loose – most likely a large rock was in the way. They even had a brand new ¾ horsepower pump in their work truck, which is exactly what my father wanted to replace our old ½ horsepower pump with. Got the new pump hooked up, placed back down into the well and working in no time. They were done before noon and we had zero issues thereafter. Shawn and Aidan are real-life superstars that quite literally saved our Christmas! Can’t recommend these guys enough if you’re having water issues or an emergency at your house or business.

With NO authorization or written estimate, they completely changed our well pump system. After dealing with the manager for a month and basically being called a liar. We were stuck paying a very large bill.

THEY ARE VERY GOOD. THEY ARE RESPONSIVE, AND KEEP A GOOD EYE OUT FOR SIGNS OF TROUBLE WITH MY WATER SOFTENER. THEIR PRICES ARE REASONABLE. THEY ARE QUICK TO COME, WHEN I CALL FOR THEIR ASSISTANCE.