East Coast Trenchless, LLC

Overpriced the technician doesn't what he was doing. Unprofessional at all .He wasn't able to put on the camera in to discover the issue and run his snake too.He did told me totally different stories about the issue. He charged me $702 instead other company charged me $85 they unclog the main line ,there camera was able to record everything. The issue was resolved.

Tech was very friendly and transparent!

These guys are the best. Each one that came to my home were super sweet, very professional, and really dedicated themselves to getting my resolved from start to finish. John was and is the best. I never met such a caring, honest, and relateable person in this business. It wasn't all business with these guys they care about their work and the customer that makes the customer feel so much better about any issue they are facing. These guys are the best and fewer humans. Hire them you won't be disappointed. They are my permanent go to guys for my plumbing needs.

great

EastCoastTrenchless got in contact with me very quickly after I posted my problem on Home Advisor. A technician named Mike came out and was friendly, honest and very helpful about my situation and what would need to happen to get my line flowing again. He gave me the best estimate out of all of the plumbers that came out and took a look. We decided to go with them for the project. On the day of the project, a technician name Aaron came out and was also very helpful and transparent about what he was doing and how long it would take. He and his partner did a very solid job in a timely manner. Everything has been working like a charm since they replaced my house trap. I would highly recommend EastCoast Trenchless for any and all plumbing projects. They are great people and they do great work!

East Coast Trenchless surpassed all our expectations. They proposed a “trenchless” method to replace 65’ of antiquated “orangeburg” sewer/service line - a preferable option to busting up the concrete patio. Most all the on-site equipment was new, highly-efficient and state of the art within the industry. Furthermore, they were able to forward a high-resolution video feed of the damaged line to the insurance adjuster, expediting the claims process. The in-house credentials, professional licenses and industry certifications are impressive, starting with the owner(s) right down to the field technicians. The crew worked steadily, with minimal downtime and adapted quickly to changing circumstances. Determined to secure an “open line” status, the crew worked well into the early morning hours, during the most inclement winter weather. The quality of workmanship was superb and all customer interactions were positive, courteous and respectful. As new issues emerged, best-possible solutions were offered in a timely, honest manner. Great care was taken to protect all property inside and out, paying particular attention to high traffic thruways. We would offer nothing short of a stellar review on East Coast Tunneling, especially in cases where overlying hardscape, driveways or patios are a major concern.

John was called in by another plumber to help at our house. At the time he worked for pronto. He came in and said he was going to drill under our house and reconnect our sink line to the main sewer line and line our entire sewer since it is still terracotta. Sounded great. John asked we write our check to the east coast trenchless. They were prompt at showing up the first day. At some point, plans changed, and he was no longer going to go under the house when we asked questions we were told to let his guys do their job. John was not really present during the work being done. We thought everything was good, but boy was mistaken. Our yard was left a mess with old pipe pieces, one of the holes was not filled in a whole way, contaminated soil that had mausoleum flies was placed back in our kitchen floor, and was covered over with concrete. For the next 2 weeks workers were at our house every day for issues. Everything from our toilets stopped flushing, bath tub would not drain, washer was backing up, they blew our bathtub line apart, and we had sewer back up in our bathtub. Now we have found out our sewer line has not been completed to the road like we paid for, and the concrete in our kitchen is moving. Very disappointed and would not recommend this company to anyone.

Can't say better about these guys Mike and John both where very good and professional. They took care all my concerns even when I had issue they went to extrems make sure that everything was addressed thank you guys I appreciate everything you guys did.

Very helpful and bent over backwards to work with me.

Immediate response; fair price; friendly, knowledgeable and professional crew; excellent work; project completion significantly less than one day; fast and thorough clean up; very positive experience; highly recommended.

Fantastic company. They called me Sunday morning and left message that they could come out that afternoon. I didn't see the message until later so I called them. I had great customer service from Shelby. She explained they are running a free camera view of the drain and they have a military/veteran discount. She answered all my questions about their experience etc. So I set up for them to come out Monday morning. Mike was on tie and very friendly. I explained my drain problem which has happened the last three or four years but the camera video showed no clogs. It did reveal that when they put in the sewer line (was on well and sand mound) the installer took a shortcut. My drain goes from plastic to cast iron back to plastic. Mike felt it was enough change to grab ahold of the solids. Mike also felt that an extra flush from time to time would reduce the chance of the blockage. So, between the excellent customer service, the timely tech arrival and his knowledge not to mention the free camera view of the drain , I would most definitely hire them again. If you got drain issues, give them a call, you won't regret it. They're local (Lewisberry) they're experienced, and they're really great to work with.