This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Water Heater Express
Water Heater Installation and Replacement, Water Heater Repair or Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Water Heater Express is a client focused company that strives to ensure the highest level of customer satisfaction. We sell and service all brands of water heaters. If it is an electric, natural gas, oil, or propane heater, we can handle it.
Business highlights
Emergency services offered
24 years of experience
Services we offer
Plumbing, Repairing & Installing All brands of water heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8245 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 1% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 245 reviews
JAMES B.
Aug 2025
Water Heater Repair or Service
he job was done correctly, They were on time as promised. all work was NEXT DAY SERVICE ,done as i expected the agent kept in informed every step of the way as to what was need and did was was needed to complete the job in a timely professional manner. i highly recommend "WATER HEATER EXPRESS
Thanks again
Matt W.
Jul 2025
Water Heater Installation and Replacement
Steve and his team did a great job. Came right on time and did the job quickly and at a reasonable price.
James S.
Jul 2025
Water Heater Repair or Service
Steve was the ultimate professional. He was on time and assisted me with the warranty process with return and replacement water heater at the store. I would also have to say his daughter who assisted on the install was the perfect wing person. She was awesome as well. I would recommend them to my family and friends. I would definitely use them for future projects.
Response from Water Heater Express
"Thanks James.."
Sandra M.
Jul 2025
Water Heater Installation and Replacement
Fast communication, same day, and honest. Great experience. Replaced water heater with no issues.
Response from Water Heater Express
"Thanks Sandra & [Consumer Name Removed]"
Ricky F.
Jun 2025
Water Heater Installation and Replacement
I got called/text from Steeve right after I searched online for my water heater replacement he also gave me a quote right away and the same day at 9pm he came out to my house and replaced my leaking water tank , other services won’t give any quote and they are also asking upfront fee for the technician just to come out to see the problem. I highly recommended Water Heater Express that’s why I gave them 5 ⭐️
Response from Water Heater Express
"Thanks Ricky"
Jill J.
Jun 2025
Water Heater Installation and Replacement
Quick and efficient work! Steered us away from making a costly decision. Highly recommend!
Response from Water Heater Express
"Thanks Jill"
Michael P.
Jun 2025
Water Heater Installation and Replacement
Quickly came out the next day and swapped out the water heater. Professional would hire again.
Response from Water Heater Express
"Thanks Michael"
David H.
May 2025
Water Heater Installation and Replacement
On time on budget A job well done
Response from Water Heater Express
"Thanks David"
Michael S.
Mar 2025
Water Heater Installation and Replacement
Jeff the technician did an amazing job. Steve the owner he was very helpful and gave me a quote quickly. They did a really great job.
Response from Water Heater Express
"Thanks Michael"
Steve M.
Mar 2025
Water Heater Repair or Service
Water Heater express was very professional. I got a call from Steve and we set up the repair for the next day. The repairman came between the times Steve set up and made the repair. No hidden charges or fees. I had hot water within an hour. I would use them again in a heartbeat.
Response from Water Heater Express
"Thanks Steve.. Appreciate Ya"
Stacey P.
Feb 2025
Water Heater Repair or Service
The job was done correctly and in a timely matter. Steve and his workers were very kind and checked in on me the next day to see if everything was in working order.
MICHAEL C.
Oct 2024
Water Heater Installation and Replacement
Promptly provided quote and were available to complete the work the next day...
David L.
Aug 2024
Water Heater Repair or Service
This company was fast, courteous, and very professional. I highly recommend their services.
Andre P.
Aug 2024
Water Heater Installation and Replacement
Water Heater Express personnel was very professional, they kept their appointment, they arrived on time, and they answered all my questions before they installed my water heater. They were wonderful.
Valerie P.
Aug 2024
Water Heater Installation and Replacement
The plumber was very pushy about what product he believed I should use. He didn't want me to wait for other bids; he wanted me to accept his bid immediately. He did this all in a professional manner, but it was an unpleasant experience.
Response from Water Heater Express
"By saying ?Pushy? ? she means fact based regarding brand? Furthermore the more quotes a customer gets the better we look.. 5 Star sales & service? Bar None..!"
Richard A.
Jun 2024
Water Heater Installation and Replacement
Great job.
Tracy S.
Apr 2024
Water Heater Installation and Replacement
Steve is extremely knowledgeable, will guide you through the process of returning your hot water heater if need be and getting a partial refund, install your new system without error and his prompt follow-up and sense of urgency are proof of his reliability. People buy from people they trust and like....Steve is both trustworthy and a pleasure to work with!
Steve E.
Jan 2024
Water Heater Installation and Replacement
Spoke to Steve on Saturday night..he had the tech and new water heater out on Sunday morning..
Response from Water Heater Express
"Thanks Steve"
Robert B.
Jan 2024
Water Heater Installation and Replacement
Good advice on the whole process. No worries. Could have used shoe protection. It got a little messy. Overall great job!
Response from Water Heater Express
"Thanks Robert"
Harmik K.
Jan 2024
Water Heater Repair or Service
I had water heater issues. The estimate was provided quickly over text after I provided some photos. The new part was promptly ordered and communication about the order status was maintained over text. The work was done satisfactorily. However, the invoice presented to me had $25 over the original estimate. On inquiry, I was told this was the part return charge. Basically, a charge to return the bad part to the manufacturer. I was disappointed that this was mentioned in the original estimate. That is why a 4 in my value for money rating.
Response from Water Heater Express
"Sometimes we don't need a part, sometimes we have to order the part. most of the time we have the part on all of our service trucks? You always have the option to handle a part covered under warranty? deal with ordering it , and shipping it back yourself? put yourself thru that ordeal? and you will be wondering how we get all that done for so inexpensively ? Thanks for your feedback? maybe now you want to upgrade your review to a 5 Star? Please advise.. Thanks Steve @ Water Heater Express"
Benedict V.
Jan 2024
Water Heater Installation and Replacement
I'm very happy with the service provided and my new water heater! I will definitely be calling them again soon, because I need my main water valve replaced.
Response from Water Heater Express
"Thanks [Consumer Name Removed]."
Elizabeth G.
Dec 2023
Water Heater Installation and Replacement
prompt service and knowledgable d
Gregg A.
Dec 2023
Water Heater Installation and Replacement
Price quote was offered promptly and accurately. Work completed timely and at my convenience.
Response from Water Heater Express
"Thanks Gregg"
Anthony R.
Nov 2023
Water Heater Installation and Replacement
I submitted an inquiry for a replacement water heater at about 11pm and received a response within 5 minutes. They gave me a good price and scheduled my appointment for 10am the next morning. Jeff was a complete professional. He arrived on time, explained what was needed, completed the work, and hauled the old water heater away. This was one of the best experiences with a contractor I have had in some time.
Response from Water Heater Express
"Thanks Anthony ! - Carla Manno"
Theodore K.
Nov 2023
Water Heater Installation and Replacement
Jeff is a congenial young man who acts in a professional way. Heâ s knowledgeable about the work he performed and informed me of some code violations. He took care of them as well as answered questions about flushing the tank and temperature settings. Itâ s obvious he takes pride in his work. Steve is a nice gentleman and took care of my replacement scheduling. Good people to work with.
Response from Water Heater Express
"Thanks Theodore..! - Carla Manno"
Licensing
Licensed*
Trade License Number
PA072143
Trade License Locale
PA
Trade License Expiration
02/07/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Water Heater Express is currently rated 4.8 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Water Heater Express accepts the following forms of payment: CreditCard
Yes, Water Heater Express offers free project estimates.
No, Water Heater Express does not offer eco-friendly accreditations.
No, Water Heater Express does not offer a senior discount.
Yes, Water Heater Express offers emergency services.
Yes, Water Heater Express offers warranties.