Guardian Total Lawn Care

This is the final year for me to contract with Guardian for lawn mowing. I have used them for three seasons. The company's owner, Ellen, is very nice and tries very hard to meet my expectations; however, her company's yard mower business has turned over their staff regularly and at times abruptly. This, according to Ellen, has led in large part to the numerous problems I have encountered with the service I expected and contracted for. In spite of my willingness to work with Ellen to try to "stick in there with us," the problems have persisted. Overall, it is my best recollection that my yard received on average no more than 1 cut per week which might have on occasions have been stretched out far longer leading to clumps of clippings. Of the many problems I experienced, which the owner has acknowledged, the most recent happened quite coincidently while I was at home- that being their tractor being ran into my house(!), a large arbor vitae shrub being ran into, and my deck 6x6 posts being not only regularly string-trimmed but also ran into by the tractor. I reported all of this to the owner and she & I discussed the problems in detail. In summary, after 3 years of trying to work through the problems and shortcomings, I will not contract with them again for lawn mowing and can not recommend that portion of their company's service.