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The Cleaning Authority - Lehigh Valley

Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,

About us

At The Cleaning Authority of the Lehigh Valley, our mission is to be the dominant residential cleaning service. When you call our locally owned and operated franchise, you will deal directly with owner Doreen Perini. With every cleaning, we work toward this goal by providing quality service from our team of professionally trained cleaners. We work hard to provide our customers top quality house cleaning at the best possible price. We have a team of fully insured and bonded cleaning professionals with extensive training to provide the best service to our customers. You can count on us to be at your home on the right day and with the supplies needed to thoroughly clean your home. Your satisfaction is very important to us. If you are unhappy with any area, we’ll return the next day to clean the area to your satisfaction at no additional charge.

Business highlights

19 years of experience

Services we offer

The Cleaning Authority of the Lehigh Valley offers weekly, biweekly and every 4 week cleans. Also offered is move in, move out cleans and one time only cleans.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.322 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
23%
3
0%
2
5%
1
9%
Showing 1-22 of 22 reviews
Colin G.
Jan 2017
1.0
$122
Horrible the company came out for three scheduled cleanings, two out of the three cleanings they had to come back and re clean since the job was not done right. I hired another cleaning person and when she was hired she discovered the cleaning authority had been sweeping the dirt under my throw rug instead of actually cleaning.

Rosemary M.
May 2016
4.0
Yes, I recommend this pro
$111
.

James S.
Apr 2016
2.0
$200
unknown

Kenneth D.
Dec 2015
1.0
$140

The cleaning people use at my house went into the drawers and took prescription drugs - at least on two occasions that we can tell.

We ended up counting the pills before they came and then was able to conclude they took them when counting again right after they left.  Police were called and a report was given.  The owner was called and I had to ask for a refund she did NOT even offer when told of what happened -- do not trust the people she has working for her!


Response from The Cleaning Authority - Lehigh Valley

"Mr. [Member Name Removed] We understand your anger and frustration! We also feel angry and frustrated and wish we had learned about the incident sooner. As you know the proper authorities are handling the situation and we are certain it will be resolved appropriately. Although we take precautions by doing background checks, it is not full proof. Those that have no criminal record can still turn out misguided and deceitful. Yes, the owner did not offer a refund at first but had no problem refunding your entire amount of the clean and offered anything else that you requested to rectify the situation. However to judge the entire company with many hardworking and honest employees may also be misguided. The Cleaning Authority has withstood 10 years of ups and downs and will learn from this situation. We continue to strive to be the best residential cleaning company, even with this setback. The Cleaning Authority"


Maura B.
Nov 2015
4.0
Yes, I recommend this pro
$100
unknown

Kristin H.
Jun 2015
5.0
Yes, I recommend this pro
$94
unknown

Chris W.
Jun 2015
5.0
Yes, I recommend this pro
$150
unknown

Fred F.
May 2015
5.0
Yes, I recommend this pro
$98
unknown

MARIE T.
Apr 2015
4.0
Yes, I recommend this pro
$81
unknown

Linda K.
Jan 2015
5.0
Yes, I recommend this pro
$100
unknown

JOSEPH C.
Nov 2014
1.0
$160
I called the national number, and they took about a week to set us up with the walkthrough appointment. The local office sent a representative to do the walkthrough/estimate, and all I can say is..wow. The lady they sent was both arrogant and aggressive. We are easy going people and not even picky about detail; we just want someone to have our home cleaned on a basic level. We had a regular person for the last four years who is now retiring, and never had trouble. This lady out-and-out picked a fight with my wife, and I don't even understand why? I did my best to keep my wife and this lady calm, and kept things light with a smile to no avail, this woman just made us feel very uncomfortable to even allow her into our home. I am sorry, but this is unacceptable and unprofessional. For the record, I did call the national office and gave feedback directly.

Linda O.
Sep 2014
5.0
Yes, I recommend this pro
$100
I'm very satisfied with the quality of service I'm receiving.

Dana C.
Jun 2014
5.0
Yes, I recommend this pro
$88
unknown
Response from The Cleaning Authority - Lehigh Valley

"Hi [member name removed], Thanks so much for taking the time to review The Cleaning Authority and for the great rating. Doreen Perini"


Bernarth N.
Apr 2014
5.0
Yes, I recommend this pro
$90

We have used Cleaning Authority for years. They bring their own supplies, and my house does not smell like chemicals when they leave--it just smells clean. Office staff is extremely helpful and professional. Punctuality is sometimes an issue, but when brought to the managers attention, it is addressed. They rotate the areas of detailed cleaning, and I truly have no complaints with their service.


Response from The Cleaning Authority - Lehigh Valley

"Hi Mr. [removed member's name], Thank you for reviewing our company. We are pleased that the review is very good and that you are a loyal customer to The Cleaning Authority. Please let us know if there is anything we can do to make us better. Best regards, Doreen Perini, owner"


Lynn R.
Mar 2014
5.0
Yes, I recommend this pro
$100
It is very good. They are very efficient. They are always on time and they do a nice job. When I started with them I talked to the owner and she explained how she operates the business. Although it is not personalized, she has a team and she has some people come out and inspect on occasion. It is consistently good. I started using them in October or November of last year. They are reliable and do a good job. It is a consistent operation.

Janet W.
Feb 2014
4.0
Yes, I recommend this pro
$116
.

Lynn R.
Oct 2013
5.0
Yes, I recommend this pro
$100
They do a good job. They arrive on time, verify what they have planned and if that works for me. They are thorough and organized and have all the equipment they need. I would certainly recommend them.

Tricia M.
May 2013
5.0
Yes, I recommend this pro
$120
Have been using the Cleaning Authority for 6 months now and am thrilled! They come once a month and clean with attention to detail. They even make my bed! Couldn't be happier.

Barbara T.
Mar 2013
4.0
Yes, I recommend this pro
They only get to about half of the things on their list, but on the items they do get to they do a good job.

Jeremy M.
Feb 2013
5.0
Yes, I recommend this pro
$110
We have been very satisfied with the Cleaning Authority. The staff has been punctual, professional and very thorough. Always a pleasure to deal with!

Lois K.
Dec 2012
5.0
Yes, I recommend this pro
$377
I got a call back within 24 hours. Met with Doreen at the house and she provided an estimate. She was very accomodating and professional. SOmeone comes and checks the work that is done by employees. Employees asked questions or provided information as needed. Worked proficiently and steadily---finished in less time than I expected based on how much there was to do. They charge by the minute, so you pay only for the actual time spent. They missed the back stairs, but it was understandable as the door was closed, the real estate agent had come and was measuring rooms so it got a little chaotic at the end. They cleaned 16 areas well.

Rebecca P.
Jul 2012
5.0
Yes, I recommend this pro
$280
The initial contact was through their email: [email protected]. To schedule them for routine cleaning, they will start with the detailed cleaning then come back and rotate through different sections of the house.

Robert B.
Jan 2012
5.0
Yes, I recommend this pro
$135
Nothing to add. The job was done to my satisfaction.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Cleaning Authority - Lehigh Valley is currently rated 4.3 overall out of 5.
The Cleaning Authority - Lehigh Valley accepts the following forms of payment: CreditCard
Yes, The Cleaning Authority - Lehigh Valley offers free project estimates.
No, The Cleaning Authority - Lehigh Valley does not offer eco-friendly accreditations.
No, The Cleaning Authority - Lehigh Valley does not offer a senior discount.
No, The Cleaning Authority - Lehigh Valley does not offer emergency services.
No, The Cleaning Authority - Lehigh Valley does not offer warranties.

Contact Information

216 Nazareth Pike, Ste C 2, Bethlehem, PA 18020

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