The end result was that they did a good job, but what I was told would take two weeks ended up taking two months since the workers were all doing this as a side job. Overall nice guys, but there were definite communication problems between them. I ended up being charged for additional work when I discovered the original wall opening was too low for the new medicine cabinet. Never mind that Ernie was with me when I bought the higher vanity, and Jack called in the order for the higher faucet that was in the way of the cabinet door opening. Those two items alone would require moving the wall opening higher for the medicine cabinet. There was also a problem with damage being done in the house and no one owning up to it. The electrician, Tom Ahearn, broke a custom picture frame, complete with shattered glass. When asked about it, he said, "Sorry, I forgot to tell you". How can you possibly 'forget? that??? When he was told the replacement cost of the custom frame, he accused me of ripping him off. I should have given him the frame for HIM to take to a frame store to get his own estimate instead of spending hours of my own time dealing with his carelessness. He was not a pleasant person to deal with. I would have given the crew an 'A' for job quality if I would not have had wall sconces hung crooked by Ahearn. Also, after Ernie was up in the attic installing an exhaust fan, the hallway ceiling was found to be cracked and the air conditioning vent was left hanging from the ceiling. Again, all responsibility denied and he refused to fix it. There was absolutely no one else who could have done it! We also had an issue with 'he said, she said' on any job changes. My suggestion is to put all job communication in WRITING ONLY. I would also put a cap on how many times Ernie can charge you $65.00 for picking up supplies. When mentioning that to an employee at a nearby home improvement store, he and contractors standing nearby all raised their eyebrows and strongly questioned why he was charging me at all for picking up his supplies. Ernie took a vacation on week two, and left a beat up pickup truck filled with construction waste in front of my next-door neighbor?s house for a week. Later he replaced the laundry sink, then left the old large concrete sink sitting in my driveway for a MONTH, not removing it until he received final payment. In conclusion, I was very particular in what I wanted and specified that in the contract. Leaving less to personal interpretation helped ensure more clarity to both sides. Other than the paint left peeling on a door that was stretched to fit (cut too small for opening), and the crooked wall sconces, they job was of good quality. I will also add that tile work done by Mike Larkin was exceptional. He impressed the whole crew with his professionalism and the quality of his work. This group was relatively new in working side jobs together, and there definitely were enough amateur moments, but overall they did a nice job.