Darlington Exterior Services
About us
Darlington Exterior Services specializes in repainting aluminum siding. Darlington Exterior Services started as a pressure washing company in 1990. Over the years, we have developed into a specialty painting company, with most of our business devoted to repainting aluminum siding. Darlington Exterior Services continues to be a family-owned and operated business, serving the entire Lehigh Valley area. Our philosophy is simple, we treat every customer the way we would want to be treated. From the time you first contact us, to the time the job is completed, we give each customer the highest quality service. With our experience, expertise and attention to detail we feel that we offer the best aluminum siding painting job available anywhere. We are especially proud to offer a considerably less expensive, more environmentally conscious solution to homeowners who are considering replacing their siding. Pete Darlington, owner of Darlington Exterior Services, is on every job, performing the crucial steps of the preparation and painting phases, personally. Pete and his employees will give you a professional result, while giving you and your house the personal attention you deserve.
Business highlights
Services we offer
Aluminum Siding Painting, Exterior House Painting. Professional Pressure Washing. Gutter cleaning.
Amenities
Free Estimates
Yes
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Moving on, I explained the scope of work: Exterior power wash and gutter clean, as well as painting all exterior trim, shutters, doors, etc. Pete said this was definitely something his company could handle and we moved on to talk about availability for a site visit. I offered Pete 3 days the following week I could work from home to meet him and any time blocks I was unavailable. He said he was unsure which day he could get there, but would call me prior and we could see if it worked. This was fine by me and we agreed the following week he would call to see if it was convenient to come by. Pete also asked where I got his name, and told him he was well-reviewed on Angie's List.
Those 3 days (Aug 26-28) came and went and I never heard from him, nor have I since.
I cannot comment on the quality or price of his work, as it was never done. But I do view this as a misstep in customer relations and communication. I appreciate contractors are busy, but maintaining customer relationships is just as important as the quality of your work. If you are too busy ( good for you!) and you simply cannot handle the job I contact you for, then please tell me when we speak so that you don't waste my time.
"My intention is to take care of each customer with the utmost professionalism and I obviously dropped the ball in your case. As you can see from the other reviews, I really do strive to do the highest quality work and to completely satisfy my customers. I sincerely apologize for not getting to your estimate! Peter Darlington"
I was having a difficult time choosing a color for our home. I had seen a home in another area that I liked but was unable to match the color. When I told Pete, he went to the home and spoke to the owners. they provided him a piece of the siding of their home and he matched the color perfectly.
I love my home again. Thank you Pete and staff.
His prep work was awesome and it showed in the completed project. We were concerned that they could complete the job on time as we had guests coming for the weekend. While they lost one day to weather they busted butt on the final day and got it done.
We are home during the day and they were very accommodating of our need to get in and out of the house as well as for ventilation as our house is not air conditioned..
We only saw two people during the entire project. Pete, the owner, did the pressure washing and a painter, whose name escapes me, did the majority of the painting. Both were very personable and it was evident they knew what they were doing. They wasted not time while onsite.
Bottom line is we are very pleased with the result and with the company.
We called late in early fall. Pete was trying to fit us in at the end of his season, before it got too cold. He called one afternoon after he finished another job early, and asked if he could come over and we agreed. Therefore, he got work done even sooner than we expected.
Pete was great from the start. Very professional and honest. From the day he came to our home to give us the estimate we were confident in his service. Our home is very old and we wanted to have our aluminum siding painted. We weren't sure if this was possible but Pete assured us that it would be fabulous and it is! The crew and foreman Bill were very professional down to their clothes. It turned out to be a bigger project then they expected but they continued on. Pete honored his original estimate. They worked everyday tirelessly even returning after the day ended to do one last thing. They were neat and careful around our home not to damage any things.
. I remember the day we decided to hire Darlington I told them I wanted a and quot;wowand quot; change. But I got much more it is an amazing transformation. I would highly recommend Darlington Exteriors. You can trust Pete Darlington to provide the best possible service.
Thank you Pete! My husband and I are very proud, happy and excited about our new home!
The final result was beautiful. There is no overspray on anything...just clean, crisp, beautiful new clean color. The beauty of painting aluminum siding is that it is 1/4 the price of replacing the siding. If it is done right, which Darlington Exterior Services is known for, it is as if you had new aluminum siding directly from the factory.
As you can tell, we were extremely pleased with the whole process and would recommend Darlington Exterior Services to anyone.
Licensing
State Contractor License Requirements
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