Our experience with Pleasure Pool & Deck was as outstanding as one could possible expect. The project was on budget and on time. They said what they meant and did what they said they would do. They showed up daily on time and worked feverishly to get our project finished. The quality of their work was unparalleled to anything I have ever experienced from a contractor, they are definitely not your average contractor. They partnered with us to deliver on our vision that we jointly discussed at our first meeting with Ken. Ken led the project from start to finish, going far and above on many aspects of the project, delivering on what was to us, one of the best experiences of our lives. My family now loves our backyard, which was transformed from a boring, useless space, to a virtual paradise. I made the mistake at the beginning of the project to go against the advice of Ken and use a concrete guy I found to install the pool deck. The concrete work went terribly, the pool border turned out to be a disaster and had to be removed and re-poured. Ken immediately put me in touch with his go-to concrete crew and brokered a meeting between the three of us the same day that I asked for help with the concrete mess I had gotten myself into. Mike B. and crew swarmed the scene almost instantly and remedied an otherwise hopeless situation. They removed the old border, re-poured the new border, formed the pool deck and steps to our back door, poured the concrete (exposed aggregate), and sealed it. It looks amazing and you can tell Mike B. is a true professional. The concrete was graded and poured to perfection. Like clockwork, Pete Morelli, of Morelli Fence, consulted with us and installed our fence within a couple days. Ken's crew worked like a well oiled machine, delivering on unmatched quality and service. My only regret was not having them do our concrete work from the start. At any rate, I would highly recommend Please Pool & Deck to anyone who is looking to install an in-ground pool. In fact, anyone reading this who wants to discuss this in more detail can call me at 412-535-2929.