Hernandez Heating & Cooling

Working with Hernandez Heating and Cooling was a pleasure. We were without heat for 5 weeks during the cold blast of 2022. We were replacing our furnace through our home warranty and that was an entire debacle, however Hernandez helped us locate a missing furnace (delivered to the wrong place) picked it up for us (was supposed to be delivered to them) and installed it the day after they got their hands on it. I cannot speak more highly of this business for prompt installation, professionalism, and simply taking care of us as we were their own family. I would recommend anyone in the Pittsburgh area utilize Hernandez for their heating or cooling needs.

I arrived home on a recent night to a furnace making a loud humming noise and emitting no heat. I sent Wernier an email and he called and came by the next morning to see what was needed. He diagnosed the problem (a fried circuit board possibly due to electrical surge caused by windstorm) and returned later that afternoon with the required part. He performed the installation, always professional and personable.

He arrived the same day I called for service. He found a faulty contactor and very dirty coils. He replaced the faulty part then cleaned the coils. After running the system he found it was low on refrigerant. He charged the system! He was here for a few hours and did a great job of finding and fixing our problem. I highly recommend him!

.

unknown

unknown

Great service.  Showed up on time.  The owner & one worker had entire job finished 5-6 hours.
Explained usage in detail.  Cleaned up everything when finished.
They registered the furnace and supplied info on rebate.

Mr Hernandez arrived promptly and was very personable and professional. He worked efficiently. Because of how the original installer had done the wiring, the job was more complicated than expected, but Wernier still completed it in good time and at a very reasonable price.  He could have taken another, more expansive route to complete the work but was considerate of cost and time and didn't attempt to me anything I didn't absolutely need. I highly recommend him and would definitely use his services again.

The best part about Hernandez is that he does his own work. He is totally knowledgeable.  Eric, at Titan, may be knowledgeable.  However, his installers and repairmen are not.

Was going through Angies List of AC service closest to home and came across Green Services, with coupon. Called and was immediately talking with Wernier, who offered competitive pricing on the spot AND offered to come immediately and do the work for me. I already had an appointment for next week with another company (far more expensive) which I canceled--not one to turn down immediate gratification! Never thought I would have working efficient AC on the same day the project presented itself. Will give a return call for system replacement next summer, for sure.

Wernier was a wonderful technician and professional who knew what he was doing and did it efficiently. The installation went smooth. They were always on time and cleaned up after the job was completed. I am totally pleased. Would recommend to others for Heating and Cooling.

They came out and set up quickly and efficiently. It was dirty work but the crew had a great attitude and completed the work on time and at the agreed upon price. They repaired the soffit and facia on the box gutters. They replaced missing downspouts and overall took great care in making sure I was satisfied. I am.

From the estimate through the completion of the job, this was a pleasant experience. I was spending a lot of money and was given the confidence that it would go well. IT DID? Thanks!

It was very difficult to get the repairers out to my house. Part of the problem was the weather (as the job was an outdoor roofing job). We were told that the job would be a two-day job, so the appointment has to be cancelled several times due to bad weather before they were actually come out. However, every time we spoke to reschedule the appointment, they would generally be booked full for the next week or two. As a result, it was about a month and a half from the first appointment I scheduled before they actually came out to do the job.

Once they got here, they were quick, knowledgeable, and very professional. The job was completed on schedule and on budget.

There are two other issues that are worth mentioning:
1. If you want to get a hold of someone a Green Services, call them. While their e-mail responses are professional, they don't seem to check their email very often. It would sometimes take 2-3 days to get a response via e-mail.
2. While they say they accept credit cards for payment, they discourage it. I was told that for using my credit card to pay there would be 4% transaction fee. They wound up not charging it, but it just seemed unnecessary and a maybe even a little unprofessional in this day and age.