Clark Renovations Inc

My wife researched Clark Renovations on Angie's List and because of the good reviews, we decided to contact them about remodeling our old kitchen. We made an appointment to meet with Chris Clark, who showed up at our house at the agreed upon time, ready to offer us his ideas and suggestions.

After spending a considerable amount of time with us, Chris told us he would contact us for a second meeting where we could pick out our cabinets, countertops, flooring and plumbing fixtures. This second meeting was held at their offices and we saw  with our own eyes what we would be getting from the samples they had on hand. This led to a third and final pre-project meeting where the nitty-gritty details were worked out and a work schedule and a price was developed. After making our final selections, Chris promised to get back to us to give us a start date for the renovation. This was not going to be a simple appliance change out and new sink fixture renovation. This was a "down to the bare wall studs" type project. My biggest fear was that the project would be started and then the workmen would suddenly disappear from my project and re-appear at another project because the screws for my cabinets were too short and it would take 6 weeks for the right screws to get shipped from the factory or some other nonsensical reason to kite my job. Clark did not do this. They showed up every day and worked a full day to finish our kitchen. The work was done on time and in a workmanlike manner. The worksite was cleaned every night before they left helping to minimize the chaos of living without a kitchen can bring. The subs they hired to do the electrical and plumbing work were also professional in their approach and were helpful in their suggestions whenever we reached a problem area. When Clark was finished, my wife was "over the moon" happy with the results and I will say that the cost and time were well worth it.

I could not be happier with Clark Renovations and I will gladly provide a reference for them. They are thoroughly professional in their attitude, workmanship and relationship with the customer. They are not the cheapest, but I am a firm believer in that you get what you pay for. I could have had this work done for a lower cost by someone else, but after meeting with Clark in the preliminary stages, I felt confident that I was going to get a job that I knew was done correctly and by professional workmen, not somebody's " buddy who has a cousin whose friend does kitchens on the side". By hiring Clark, we have exactly what we wanted, installed by skilled tradesmen on time and guaranteed by the people who did the work.

We moved into a 50 year old home and after the first winter we knew we needed to replace the old wooden front door and aluminum storm door.  I researched doors at all the usual places one would go and after comparing them, chose Provia doors.  I chose these doors because Provia manufactures both front and storm doors allowing you to have an exact color match.  Also, the storm door cross bar sits at a level that falls below the half glass we chose for our entry door so when the doors are closed you cannot see the cross bar--just the beautiful window. This is not so with other doors which have a higher cross bar that cuts across the glass.  I then found several local vendors that sell Provia doors.  I consulted Angie's List  and narrowed it down to two vendors.  I visted both stores and was comfortable with both.  I chose Clark Renovations because it is a family owned and operated local business that does not enlist subcontractors, and because Chris, who met with us to discuss our needs, gave us the best price up front--no negotiating, no haggling, just the best fair price for the job.
We had a good experience all around.  Chris, came for the initial visit and had a detailed proposal to us the following week.  After signing it took three weeks for the doors to come in.  Charlie and Matt installed them the following week. It took two days to install the doors and the door surround. The installers were very professional, skilled craftsmen who did an outstanding job.  Eric, the painter was meticulous.  All of Clark's employees were respectful of our home and they left no trace behind.  It was a pleasure having them here.  Clark Renovations, Inc. has earned the top spot on my llist for future home improvements.

It went very well.  All of the installers and subcontractors were excellent.  They let us know who would be coming; when they were to be there; all were prompt, arriving on time and completing whatever the task was for the day.  They were all pleasant, personable and competent! They were very accommodating in making changes for us.  We had originally thought about taking out a wall between our kitchen and dining room and then decided not to do that.  We had not included under-cabinet lighting but then decided to add.  I was hesitant about adding a corner cabinet and it has turned out to be the right decision as recommended. It really added much needed storage space and looks great.  We love the glass tiles and the counter tops especially.  And I have my lovely coffee bar!  In all, we are very pleased.  We love our new kitchen!  It was completed on time and on budget and I highly recommend them with no reservations.

They are a very good company, they have been around for years and they do quality work. They are a little expensive but the work is good. They were personable.

Job took longer than anticipated, but overall it was well worth the inconvenience.

The company was Excellent!

We arranged for them to do the work while we were out of town and it was complete except for placing the grab bars to be sure they were where we wanted them.They finished the morning after we returned.

They were consistent and they came every day until the job was done. They were easy to communicate as well. If I have a need, they are the first one I'll be calling.

I had excellent service and am happy with everything!

The fellows working for Clark all were polite, responsive to our questions and suggestions, and highly skilled.  The fellow running the job (Charlie) was particularly good at coming up with solutions to the little problems that inevitably occur as a project like our develops.  We had a major problem with the tile selected for the project.  Clark worked with us to solve the problem in the most cost effective and timely manner.  Although this glitch delayed completion of the project, Clark made the bathroom useable while more tile was being ordered, thus limiting our inconvenience.  We would recommend Clark for your  remodeling project.

They were very professional; the quality of their work is outstanding.  I think they are a little pricey.  There were a lot of additional costs.  As far as their work and professionalism they were wonderful.  They were very timely and their guys, they were very good.  I am actually gutting down a bathroom now and I did get a bid from them and I am actually getting it done for half of what they bid.  I would definitely consider them for future jobs but they are not competitive.

The overall experience was positive. Clark came to the house and we discussed our ideas for the bathroom. Ron Clark made meaningful suggestions based on his experience but also listened to our needs and wants. The estimate came when promised which was about a week after our initial discussion. Our original discussion did not include the foyer & powder room tile and Clark worked with us to add this to the proposal. Once we decided to move forward, Clark provided an estimated start date and the job started within a week of that date. The workmen were extremely conscientious as they gutted the upstairs bathroom. Upon returning from work, I could not tell they had been in the house until I saw the progress they had made in just one day. The bathroom was gutted in one day and the transformation was visible within a week. One glitch did occur on the first day when the toilet was removed and a pipe began leaking into the dining room. Fortunately, the leak was found early and minimal damage occurred to the ceiling and a dining room chair. The ceiling was fixed and Clark sent someone to fix the water marks on the chair. The workers arrived on time each day and the scheduling of each sub contracted professional flowed seamlessly for the most part. For example, once the room was gutted, the plumber and electrician were on deck to complete the required work so the tile person could begin laying the floor and tiling the shower. We were impressed with the meticulous work of Ed, who installed the tile. The tile we chose was more difficult to cut so the job took longer than anticipated; to keep the job on track, Ed came on Saturday to finish the shower. The plasterer did a nice job prepping the walls for paint. We had a large mirror installed behind the sink and the timing of that installation was a little confusing to us. The mirror was installed before the walls were painted which resulted in the painter needing to paint in some pretty tricky places. For example, there was a very small square (maybe 1" by 1") between the back and side splashes and the mirror that would have been much easier had the painter come first. We were told that typically the painter is first but they needed to get the glass shower and mirror installed because of other jobs in the queue. It must be very challenging to juggle many contractors and jobs so this is understandable and, after several return trips on the painters part, it worked out. Ed also installed the tile in the foyer and powder room and did fabulous work. Overall, our experience with Clark was positive. The area in which we were disappointed was the final attention to detail. The painter had to return several times because spots (door frames, random spots on the wall) were missed. Additionally, because the old powder room vanity was attached to the walls, the walls had to be plastered. This resulted in smooth walls in this area while the remaining walls were slightly rough from years of paint. A minor point was the vent in the powder room was installed askew and the jagged plaster was showing and not painted -one would have thought someone would have noticed this. Along the same lines was a very small defect in the mirror installed in the master bath. I found the defect and pointed it out to Clark. The mirror company did tried to buff it out but this caused the mirror edge to be uneven so the mirror was replaced. Each of the above items are minor but the fact that we did the walk through and had to have Clark return and show them each of these areas was disappointing and extended the job completion by several weeks. When we completed our satisfaction survey, we recommended that they begin doing final walk throughs themselves prior to considering a job complete. One note when budgeting for the job. The work is completed by sub contractors so the quote is an estimate of how long the job will take and that amount may change. For example, the tile installation took longer than anticipated so when we received the invoice for the next installment, the amount due was slightly different than we anticipated. The difference was not significant; however, if you are someone who is saving for a job and every penny counts, you may want to have a buffer in case the job goes a little over what is quoted. We would recommend Clark and should we do any future remodeling, we would contact Clark for a quote.

The team leader (Dave) was responsive to all of our concerns and solved the problems as they arose.  Each subcontractor was

managed by Clark and did exception work.

They did a nice job. I would recommend that customers be definite about the total cost of everything. Their work and employees were outstanding.

The project went very well, although there were a few bumps in the road.  We signed the contract in July 2011 and the work began in late October.  We knew this at the time of the signing.  Chris Clark said that they were booked until October.  We said that we needed a functioning kitchen for Thanksgiving and we got it.  Not everything was completed at that time, but we were able to cook and have Thanksgiving dinner at our house.

I must say that I was most impressed with the responsiveness displayed by everyone at Clark.  We called and they called back.  They came when they said they were coming.  The various professionals that worked in our home were friendly and always willing to answer our questions.  They cleaned up at the end of every day. Brian Clark managed the project and was extremely professional during the various legs of the project.

We had a problem with the finish coming off of the some of the cabinets after they were installed.  I called Brian and he came over to take photos.  They took the affected cabinets down and sent them to the manufacturer who refinished them.  It was thought that going from a cool place to a warm room, with the wood expanding, caused a thin line of wood to be exposed.  The problem was corrected and the cabinets were reinstalled.

 The painter had to come back several times because a dark color was obvious under the eggshell paint.

We are very happy with our new kitchen.

See above.

We are very pleased with this company. From our initial meeting at the showroom to the completion of the project they were very accomodating. They made suggestions without being pushy. The process was explained in detail. The estimate was spot-on and the work was done when promised. The workmen were extremely professional and tidy and worked with us when minor changes were requested. Plumbing and Painting were outsourced but we didn't have any big issues there and minor things were resolved immediately. Our only suggestion was that the communication between the sales people and the workmen could be a bit better but I think you find that everywhere. Overall we are extremely satisfied and would recommend this company to others. They did everything they could to make sure that we were satisfied.

It went well; see "glitches" mentioned above.

The job went very well.  They started the job when they said they would.  They were on time every day.  At the end of each day they cleaned up after themselves.  Answered all of my questions in a professional manner.  I was very pleased and would highly recommend them.

CLARK CONSTRUCTION was very upfront, courteous and a professional company.  There was no high pressure sales.  Best work we've ever had done to our home. 

They pay close attention to detail. They were very coscientious about the work in the house. Everything was very clean when we came home. We had very good service when selecting items in the showroom. They were very helpful when we were having to make choices about what things we wanted.

The job was excellent and was very satisfied with the result. This is an established family-run local business that's been operating for many years. Chris, our consultant on the job, was very low key, listened to our concerns, and made appropriate recommendations. Their pricing was fair and comparable to other estimates. The workers were all professional, showed up when expected, and cleaned up daily.

They did a great job. They were professional and ontime. The bathrooms look great and I would use them again.

They completely gutted my bathroom and did a terrific job! The job they did with the windows was wonderful as well. They are a very good, very reputable company. I would call them for anything!

They were professional and prompt. They were neat and put down a walkway of plastic. They did a good job and finished the work quickly. They had to carry large pieces of glass and frames, so they dinged the wall and one part of the ceiling. They acknowledged and accepted their mistake. They made some attempts to fix it, but could not do it. My overall experience with them was good.