ADELPHIA [CABLE INTERNET SERVICE]

MY HUSBAND ALSO USES THE COMPUTER TO WORK FROM HOME AS WELL. THE SERVICE HAS BEEN RELIABLE, AND I HAVE NOT HAD ANY INTERRUPTIONS. DUE TO THE WORK MY HUSBAND DOES, WE WERE ABLE TO INSTALL HIGH LEVELS OF PROTECTION FOR THE INTERNET SERVICE.

We've had very few problems with the service and the connection speed is fast. When we encounter difficulties, they are very responsive to bring the service back. Bundling cable TV and internet service brings the price down somewhat, but it is still much pricier than DSL.

I AM SATISFIED OVERALL. THE PROMPTNESS IS SATISFYING. THE KNOWLEDGE OF THEIR EMPLOYEES IS SATISFYING. I THINK THAT THEY ARE PROBABLY CHARGING TOO MUCH FOR THEIR CABLE SELECTIONS, BUT THE INTERNET IS FINE.

VERY PLEASED WITH CONSISTENT SERVICE WITH FEW OUTAGES. WE JUST RECENTLY MOVED INTO OUR NEW HOME. THE INSTALLER WAS PROMPT AND DID AN EXCELLENT JOB INSTALLING THE LINES. HE GAVE ME EXTRA CABLE AND PROVIDED THREE OUTLETS AT NO CHARGE (SHOULD HAVE CHARGED FOR ONE OF THE OUTLETS). I HAVE USED THEIR LIVE ONLINE CHAT SUPPORT SEVERAL TIMES, VERY EFFECTIVE! I LOVE IT. THEY PROVIDE 24/7 SUPPORT AND THE TECHNICIANS ARE VERY GOOD AT SUPPORTING THEIR PRODUCTS, BOTH CABLE AND INTERNET SERVICE. OVERALL, I HATE PAYING $100/MONTH, BUT THEY PROVIDE GOOD SERVICE.

TELEPHONE PERSON WAS PATIENT AND TRIED EVERYTHING, BUT COULDN'T GET US BACK ONLINE. PERSON WHO CAME TO THE HOUSE EXPLAINED WHAT HAPPENED, AND WITH THE HELP OF SOMEONE AT THE OFFICE, GOT US ONLINE. LADY IN OFFICE WAS ABLE TO ADJUST MY BILL QUICKLY AND FAIRLY.

WE HAVE HAD HIGH SPEED INTERNET SERVICE THROUGH ADELPHIA FOR A COUPLE OF YEARS NOW. THEIR CUSTOMER SERVICE IS VERY GOOD AND AVAILABLE 24/7. PROBLEMS HAVE BEEN RESOLVED IN A TIMELY MANNER. TECHNICIANS ARRIVE ON TIME FOR SCHEDULED APPOINTMENTS AND ARE POLITE.

ADELPHIA HAS PROVIDED GOOD OVERALL CABLE TV QUALITY AND POWERLINK INTERNET SERVICE. HOWEVER, THEY NEED TO REDUCE THE HOLD TIME FOR SERVICE CALLS.

THEY CAME TO DO THE INSTALLATION WHEN THEY SAID THEY WOULD, SPENT THE TIME IT TOOK TO MAKE SURE THE INSTALLATION WAS COMPLETE, WERE POLITE AND GAVE ME INSTRUCTIONS ON WHAT TO DO SHOULD THINGS GO WRONG. ANYTIME I HAVE CALLED FOR SERVICE THEY HAVE BEEN VERY PROMPT AND GIVEN US ADVANCE WARNINGS OF DOWNTIME OR WHEN WE CALL HAVE IT RECORDED THAT THERE IS A PROBLEM IN THE AREA THAT WILL BE FIXED AT A CERTAIN TIME. I WOULD RECOMMEND THEM TO ANYONE LOOKING FOR HIGH SPEED INTERNET SERVICE THROUGH A CABLE COMPANY.