
Berks Energy Heating & Air Conditioning
About us
Berks Energy Heating and Air Conditioning is a customer focused heating and air-conditioning company that was originally started in 2006. We are family owned and located in Bernville PA. We have highly trained people whose goal is to make our company the best service company in Berks County. Family & locally owned. Award winning.
Business highlights
Services we offer
Air Conditioning Repair & Installation, Boiler Repair & Installation, Furnace Repair & Installation, Heat Pump Repair & Installation
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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"[Member Name Removed] Please accept our sincere apologies for the delay of service. We are here to provide the highest quality service and installations. The heat wave has left us dealing with primarily emergency ac work, and we are a little behind. I’m sorry our efforts to connect with with you were unsuccessful. I can certainly come out to help resolve your duct issue. I left you a voicemail, please let me know when you’re available. Thanks again , Jeffrey Guenther owner"
"[Member Name Removed]; Thank you for the feedback. Just wanted to get back to you on the calls. There were 2 separate calls, 1 was a warranty part and labor (no charge to you), the second was a water related call which was not a warranty covered issue. We did not charge you for the labor and parts for that call either. We charged a small travel and diagnostic fee for each call to attempt to cover some of our expenses for our service. We are trying to provide the highest level of personal service and attention on each call. The manufacturer does not provide us with any allowance for travel and labor. As always, if you feel we should not be paid for any of our travel or time for the work we provided, we will give you a refund. You are a valued customer and we appreciate your business and feedback. Questions or comments, please call me! Jeffrey H. Guenther owner Berks Energy HVAC"
Jeff communicated well throughout the process of the project and he showed up on time and dressed professionally for his trade.
Jeff called me to follow-up the evening of the completion of the project to make sure that the system was working properly and that me and my wife were pleased with his workmanship.
I would use Jeff again and I recommend his professional services.
We were very happy we choose Berks Energy to do a very difficult installation of a whole new central air system. It was a hot spell in August 2015. Second Floor Central Air Conditioner stopped running. We called Berks Energy on a Monday, they provided a quote on Wed and by Friday Aug 14, 2015, we were up and running with our brand new Amanna ASX16030 Condensor and a multi-speed air handeler. The installation of the Air Handler was difficult as it was on the third floor attic. The Temp. was well over 100 degrees. I would recommend them to any of my friends.
Jeff arrived for the estimate at the exact time we agreed upon, carefully listened to my requests, and promptly provided a couple of quotes that included everything from materials to labor (soup to nuts), with a guarantee that no hidden charges or gotchas would be added to the price agreed upon. Jeff even agreed to keep my heat pump on the roof, which other vendors refused to do! He knew this was important to us, so he wanted to make it happen.
On the day of the installation, his crew arrived at 9 AM on the dot (the time I expected them). They carefully surveyed the areas where they would be working, cautiously moved items out of the way, and even laid down cardboard to ensure dirt wasn't tracked through the house. They were very amicable, courteous, and respectful of my family and my home. They completed the entire job in about 6 hours. Finally, before they left, Jeff actually swept my kitchen floor after removing the cardboard! This was the cherry on top. What a pro. I highly recommend Berks Energy!!!
Licensing
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