Jones Stone And Marble

Their name was provided to me by a mutual friend of the previous owner of the company. We arranged a meeting to price the material we wanted and were provide with a contract for replacing the granite in our kitchen and reworking the existing granite to be used in the gameroom we bar area. After signing the contract, communication became very difficult. Calls were not returned, sometimes for a week. Then we were told that the granite they removed from upstairs would not work downstairs. Ok, scratch that part of the project. Charged $300 to haul away the upstairs granite. Finally got an installation date, only a day or so before our move in, almost 7 weeks after the order was placed. The guys who installed the granite did significant damage to the drywall on the corner of the wall where the granite was placed. They alos drilled holes in the drywall to locate braces, then relocated the braces and left the holes. They tried to leave without telling my wife that they had damaged the wall. She noticed it and brought it to their attention. I had to call them to ask how they would repair it. No return call from the sales person. About a week or so later I get a call saying someone will be out on Saturday to repair the damage. No show on Saturday and six weeks later, haven't heard anything. I since had the wall repaired by other. Also, the seam where they joined the two pieces of granite is not up to the standards I am used to seeing. Overall a negative experience for a significant investment.