Description of Work: We have a very old heating system that presently is not working unless someone is downstairs to slap it when the pilot light comes on. Mr Buchanan is researching the plans to the wiring system before proceeding with how to fix our heating. We appreciate his diligence to proceed with caution and his willingness to help us get more life out of the old system before having to replace it.
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert M.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
From start to finish very nice comfortable at-ease feeling. They knew what they were doing and understood what I was requesting them to look at.
Description of Work: I had my furnace checked for the upcoming winter season and I had suspected a small gas leak. They did a great job on the cleaning & checking, and did find a small gas leak. They also removed a no longer needed pressure regulator on my hot water tank gas line, checked for leaks on that gas line, and on the gas line going to my gas dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
John P.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
One time a few years back I was watching TV about 11. My thermostat reflected that the furnace was running, but the register vent was blowing out cold air. I called them and Susick came out at 12 o'clock at night. He discovered that the heat exchanger was broken in my furnace. He took some metallic duct tape to cover it as best he could in a very confined area. This repair allowed me to get some heat. He called to let me know he would have the new part right after the holiday. He came out to put the new part in, which was under warranty, not charging a penny. He has also came out to check on my system when I thought something might be wrong with it.
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Service Categories
Heating and Air Conditioning
FAQ
Buchanan-Susick Heating & Air Conditioning Inc is currently rated 5 overall out of 5.
No, Buchanan-Susick Heating & Air Conditioning Inc does not offer free project estimates.
No, Buchanan-Susick Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Buchanan-Susick Heating & Air Conditioning Inc does not offer a senior discount.
No, Buchanan-Susick Heating & Air Conditioning Inc does not offer emergency services.
No, Buchanan-Susick Heating & Air Conditioning Inc does not offer warranties.