We are a member of the Better Business Bureau with an excellent rating. Family owned & operated; no subcontractors. We prefer to be contacted by phone, rather than email.
Chimney relining experts, brick, caps, certified for gas lines., crowns, gas stoves, install double-insulated pipe chimneys, install wood, mortar work, pellet, rebuild chimneys, stone, tear down chimneys, waterproofing
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
88% | ||
4% | ||
2% | ||
0% | ||
6% |
"Thank you for the wonderful review; it is always a joy to be recognized for our good service and knowledge"
We've had work done by American Eagle three times (two cleanings and a minor chimney repair) with great satisfaction. They're not exactly local to us, so you'd think that scheduling would be a problem, but they've always been very quick to call back and let us know when they could get to us. In every case, we were able to get on their schedule in a very reasonable time given the season we were calling.
The work crew has always been here when they said they would be and has been very efficient at getting to work. There's no having to go for tools or double check with the office about what they were supposed to do. They're friendly, do very good work and have always left everything clean and neat.
We did find that it's important to be sure and communicate with the crew. The first time they were here they left the damper closed (shame on us, we never do) which resulted in quite a bit of excitement when we lit the fireplace that night. Also, without our knowledge, they used an alternate switch to shut off the furnace that we've never touched. They didn't turn it back on, so we thought something was wrong with our heating system. Fortunately we discovered the switch in the off position before we called the furnace repairman!
We've found their prices to be reasonable, and the quality of the work is very high.
The bottom line is that we'll be staying with American Eagle for all of our chimney cleaning and service needs.
"This job was done 2 years ago not 1 year ago. The customer did not call angie's list but was called by them 2 years later & questioned about our service. We responded immediately when the customer called us back and fixed all problems with no additional cost to the customer. As you can see from other reviews we value our reputation and work diligently to do excellent work and be 100% responsive to our customers."
Excellent chimney contractors who arrived on time and very courteous. My husband and I were very pleased with the work that was done to restore our old chimney. The final coat of stucco was applied professionally and makes our OLD chimney look like BRAND NEW again. Arrived on time and did the work exactly as we expected.
We would not hesitate to recommend their services to family or friends.
Thanks again for doing a GREAT JOB!!
Donna and Bill
The team from American Eagle was prompt. Unlike many other companies I've worked with, they gave a one hour window of time they would arrive, and they called 15 minutes out and showed up about 15 minutes early! They are PROMPT!
The leak allowed water into my attic crawlspace and it was seeping into the master bedroom.
The team assessed the leak, and assessed the chimney in detail. They immediately discovered chimney lacked a liner - a serious problem from a safety standpoint. They offered a lifetime warranty that is transferable with the house. The liner was installed in under two hours and the work was high quality. The team cleaned up after the work was completed.
The team assessed the chimney/roof seal and determined that some portions had failed and some portions had not been sealed at all. As the temperature was below freezing, using the preferred sealant material was not possible. The team applied a temporary fix and will return when the outside temperature is above freezing and finish the job.
Outstanding service, prompt, courteous, and professional. A job well done!
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