THE BATHTUB DOCTOR
About us
sole propreitor, most jobs are flat rates,some jobs are bid hourly , insured and liscensed ,factory authorized
Business highlights
Services we offer
ACRYLIC AND FIBERGLASS, HANDICAP ACCESSIBLE WALK-IN BATHTUBS, INCLUDING PORCELAIN, LEAD TESTING & ENCAPSULATION., REPAIR EXISTING BATHROOM SURFACES BATHTUBS, RESIDENTIAL & COMMERCIAL REFINISHING SERVICES, SAUNA & HOT TUB REPAIRS, SHOWERS, SINKS & CERAMIC WALL TILE. WE WORK ON ALL TYPES OF BATHTUBS, TILE, WHIRLPOOL
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 13% | ||
| 7% | ||
| 0% | ||
| 20% |
This was a unique tub with a special design on the top portion and we did not want to tear it out or lose the original design, let alone pay the big expense. We contacted the Bathtub doctor who not only repaired the small chips in the bottom of the tub, but he was able to remove some staining below the jets that we had been unable to clean ourselves, and we had tried every bathroom clearner on the market.
Brian showed up promptly and left no mess behind. He even ventilated so it did not lave a strong odor behind.
The tub looks like new and it cost less than $200, savings us thousands of dollars!
"Wonderful, glad we were able to help you."
price over the phone and told me if has to drive to my home we might as well talk price before he came. He Company
was aware of the scratch at the top as I showed it to Keith Snyder. Keith looked at the tub and the scratch. He looked
at the tub and said this happens to fiber glass over a period of years. Keith told me the floor would have a different service
as he was going to put support on the floor containing a different design, the area where you have safety
issues. After Keith left with his $655.00, I was told not to use the tub for 24 hours, then to use cold water to wash the
sides and floor. The bathroom was so hot, the house smelled of the stuff they use and we didn't use the tub for 48 hours.
We noticed the flooring seemed to be damaged, one tile where Keith would have had his knees. When I observed him he
had thick knee pads on. Upon using the tub we discovered no safety flooring was applied, anyone using the tub has to enter
and exit with extreme caution. Being 75 years of age I had to be extremely careful. As of this day the floor is the same. The
crack was never attended to and I didn't bring the floor issue to Keith's attention because he had told me to never use
anything on the floor as this would ruin the flooring. OUR REAL ISSUE STARTED WHEN THE FLOORING SHOWED SIGNS OF
PEALING AND COMING OFF THE FLOOR. IT TOOK KEITH FIVE OR SIX DAYS TO RETURN TO OUR HOUSE. HE FOUND
FOUR TILES IN THE SAME CONDITION ONLY THE OTHER THREE WERE NOT STANDING UP. KEITH CALLED HIS BOSS BRIAN W OLSON AND WAS TOLD WE DAMAGED THE FLOOR AND SIGNED OFF EVERYTHING WAS OKAY. KEITH TOLD ME
TO READ THE BACK OF THE CONTRACT, THEN LEFT THE HOUSE. THE BACK OF THE CONTRACT IS BLANK. I DID SIGN
THE FRONT OF THE PAGE WHICH STATES "REPAIRS HAVE BEEN COMPLETED TO MY SATISFACTION". I WAS TOLD TO CONTACT MR. OLSON BUT I ALREADY KNEW HIS OPINION. FIGHTING IS NOT MY STYLE, TELLING OTHER CUSTOMERS
WHAT TO WATCH FOR WAS EASIER. So, in closing, left with a bathroom floor that has to be replaced and a tub one could
break a hip in. And why would I destroy my floor causing myself another bill???????????????
"Initial phone call was received on 6-24-13. Our company repaired your bathtub on 7-2-13, but you stated you cannot get ahold of us for two weeks? After receiving a call about your bathroom floor, we returned to inspect only 2nd day after the 4th of July holiday (We are closed a few days for holiday). Upon inspection we saw that there were a few of the 12" stick on tiles peeling up on the customers bathroom floor, not only in front of the tub but in other places in the bathroom. There is nothing we could have done to cause the bathroom floor to peel. We are very sorry your bathroom floor is failing but it in no way could have been our fault. We lean over the bathtub to make the repairs, just as you would if you were cleaning the bathtub. You stated we told you to look at back of contract? We do not have a contract, so I'm not sure what you mean by that. We gave you an invoice when completed which you signed stating you were satisfied with the repairs. We are very sorry that your stick on floor tiles are peeling in your bathroom, we were there to repair the cracked fiberglass tub floor, and did not cause this to happen."
"We were very happy to be able to help you with your project. Glad you are happy with the result."
"Happy to be able to help you with your project. We do vent the area as best as possible to cut back on the smell, unfortunately you cannot paint anything without there being a smell from any kind of paint. Even when painting a wall in your home etc... glad you were pleased."
"We were happy to be able to help you with your project of changing your whirlpool tub into a regular soaker by closing off the holes, removing pipes etc... I saw the after pics of the job as well. Looked great!! Glad to help out!"
"Glad to be able to help you out with your project. Reglazing is a great way to save money on a bathroom project, versus the cost of replacement."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.