Founded 1986 • With Angi since August 2005
Service Provider ResponseDear Ms. [Member Name Removed], The information you provide here is not true. You had our two top guys on the job who have serviced more floors in the Philadelphia region than multiple other companies combined. There was one visitor on your job who was there to watch only. Next, you waxed your kitchen floor and voided the floors warranty. That wax had to be removed in order to finish the floor. What you say was burnt was caused by you. I personally stopped by your job and examined the floors. They looked incredible and as such you signed that you were completely satisfied and you paid in full with no complaints. We received no calls or emails from you since the job was completed. I will have our manager call you to see what the real issue is. There is absolutely no reason to give us an F grade because I have the pictures of your job and can prove how good they look.
Service Provider ResponseMs. [Member Name Removed] is not being truthful. She received a full refund of her deposit two months ago and we not only told her this, but emailed her proof. Mr. Sandless also went to her home for service three times and three times she cancelled for various reasons, the last time telling us she got someone else to do the work. By law we did not have to refund her deposit since she cancelled well after the time framed allowed in PA to cancel a contract. But we refunded her anyway. Why she is on a smear campaign against us two months later, we simply don't know.
Service Provider ResponseMr. Member signed stating he was satisfied THREE times but called the next day, each time, to say he was no longer happy with his floors. We repeatedly attempted to appease Mr. Member even though he had signed off acknowledging satisfaction. Mr. Sandless has a 100% satisfaction guarantee that is published on our web site. It states: “At the opening of service, we will examine your floor and put in writing to you any unusual issues or problem areas you may have. We will explain solutions to these particular problems as well as to put them in writing to you so that there is never miscommunication regarding our service. At the time of closing out the service, you will have an opportunity to examine your floors. If you are not satisfied with the service other than the problems explained prior to service, simply point out your area of concern and we will address those areas. If we cannot satisfy you, you will not have to pay for that area. Signing the invoice acknowledges that you are satisfied with the service. After that, any issues are covered under our warranty below.” Mr. Sandless is licensed and insured which is why Mr. Member received a check from our insurance company to have his floors refinished elsewhere. Also any questions or information can be sent directly to my email (Chris@mrsandless.com) instead of the main Mr. Sandless email
Kitchen Tune-Up specializes in affordable kitchen updates. We believe that updating your home doesn't have to cost a fortune and displace you from your home for weeks. Our 8 customer service Trustpoints always ensure a hassle-free experience from start to finish. Locally owned & operated by Jeff Toren. Available by appointment for free in-home estimates.
Free Estimates!! Do your homes carpet need a fresh new look? Moving out and need your floors cleaned? Look no further. With over 15 years in the industry there is no job too big, small, or tough to handle. We make sure all our customers are satisfied at the end of each service! We offer free estimates so call today!
Here at RJM Flooring LLC, we sustain our business on quality and integrity. We are experts in the Flooring Restoration and Installation trade and are multi-year Angie’s List Super Service Award winners! We offer installation of all hardwood, laminate and engineered flooring along with sanding and restoration on solid wood flooring. Additionally, we specialize in restoration work in historical homes. RJM Flooring LLC is a current member of the National Wood Floor Association (NWFA) and is now a Bona Certified Craftsman. We are committed to quality from the beginning to the end of your project and look forward to earning your business.
Anything you need for any floor!
Mr Sandless® Inc is open:
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Mr Sandless® Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
Yes, Mr Sandless® Inc offers eco-friendly accreditations.
No, Mr Sandless® Inc does not offer a senior discount.
Mr Sandless® Inc offers the following services: Wood Floor Refinishing Without Sanding, Including All Hard Woods, Soft Woods, Pre-Finished, & Laminate Floors, Boards Replaced, & Base Boards & Quarter Round Installed, Remove Your Carpets, & Move & Replace Your Furniture. New Floor Installs! Tile, Vct, Concrete And Stone Refinishing.