We had used this contractor in the past for some small jobs and we were happy with the quality of his work. We decided to use him again to update a back porch. Deposit was taken in September and one day of work was completed. The space was then left untouched for the next nine months while we were given one excuse after another, including the infamous "backordered items" excuse mentioned by another reviewer." After nine months of staring at a porch that had been ripped up but not yet put back together, we decided not to wait anymore and fired the contractor. When we hired someone new, the job was completed in three weeks. We gave him a deposit to purchase materials and get the work started, but the amount of work completed did not come close to the amount of our deposit. We decided the wait was no longer worth the money lost. We did ask for a refund of the remainder of our deposit, but of course, we never received one. I would definitely not hire him again.
Description of Work: Refurbish back porch
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Linda B.
09/2018
2.0
remodeling
 + -1 more
I have heard people complaining about contractors - how they only work when they feel like it - but I thought we had found someone different. I was wrong. We hired DJA Construction "Group" to replace our deck, remodel our pool deck and replace our fence. The group consisted of the owner and one other man (who actually worked his tail off). At first we were plagued by rain. Then when the weather was favorable, sometimes they would show up, sometimes not. For days. We have security cameras so we knew exactly what was going on. We were told at our initial meeting that the decks would take two weeks, once they got started. We wrote a check for the deposit on three projects, supposedly for materials. Eventually they got started, and it took most of the summer for our decks to be completed. The owner's excuse most of the time was that some parts were back-ordered. They did do some extra work to make sure that the deck was sound. Don't get me wrong, their work is very good. The communication stinks. I asked several times for better communication. Never happened. The fence turned out to be a major issue. It was back-ordered. It was a fiasco. I finally told him to cancel the fence, and we are having the same exact fence installed by a local fence company. Cheaper, which is a good thing since I figured we overpaid this contractor by abut $2,000, which we will probably never see. I asked who his supplier was, but he wouldn't tell me. If I could have confirmed that it was, indeed back-ordered, I would have been more patient. So, as it now stands, I am 90% satisfied with the work that was completed. I am very dissatisfied by the lack of communication and the amount of time it took to complete the work with just two men. I'm not saying not to use this company - I am saying to get their timeline in writing and only pay them for one project at a time. And, only use them if your time is not an issue. As it was, our whole summer was taken up with construction, not cookouts and family celebrations.
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Service Categories
General Remodeling,
Basement Remodeling,
Doors,
Kitchen and Bath Remodeling,
Homebuilders,
Garage and Shed Building,
Windows,
Water & Smoke Damage
FAQ
DJA Construction Group, LLC is currently rated 2 overall out of 5.
DJA Construction Group, LLC accepts the following forms of payment: Check
Yes, DJA Construction Group, LLC offers free project estimates.
No, DJA Construction Group, LLC does not offer eco-friendly accreditations.
No, DJA Construction Group, LLC does not offer a senior discount.
No, DJA Construction Group, LLC does not offer emergency services.
No, DJA Construction Group, LLC does not offer warranties.
DJA Construction Group, LLC offers the following services: Custom Home Builder & Renovator that specializes in: Additions, Basements, Kitchens, Bathrooms, Storm Damage, Water Damage Repair, and Outside Spaces