JOHN NEILL PAINTING

I am a luxury custom builder and used them for the exterior on a job even though they were the high bidder. Numerous issues showed up including rusting lintels because they were never prepped properly, and they never showed up to fix them in spite of repeated requests. Now I find they painted shut the dryer flapper vent so it wouldn't open, which eventually showed up as water in the ceiling where the dryer duct ran. Cost me thousands to fix, never should have happened and I will never use them again. I have other painters who have done superior work, with more dilligence, for far less money.

Best painting contractor we have ever had! All areas, which were covered in dark red and/or dark green were repainted in much lighter colors. The work performed was magnificent, with no evidence of the dark colors. The prep and finish was of the highest quality. The work was completed on schedule and with all furniture put back in place and not a spec of dust anywhere to be found. Prior to using John Neill, we had several other rooms painted by another painting company (Nolan Painting Inc), whose well-meaning painters required constant supervision by us and several do-overs of their work. By contrast, John Neil's quality, workmanship and professionalism was superb, in a class by itself. John Neil employs craftsmen painters who know how to perform quality work. In our view, if you want the job done right, well and on schedule, John Neill is your painting company. His prices are a bit higher, but well worth the difference.

Great! They did a perfect job.

Very well because the house still doesn't need to be repainted 8 years later.

Excellent surface preparation. Meticulous painting. Meticulous clean-up. Respectful of our property, On time. Highly responsive throughout, including correction of minor problems with the wallpaper.

This company employs very good painters almost craftsmen. They are 3x as expensive as most conventional painters which I don't mind if the work product merits it. For example, they spent an entire day on my front door scraping and preppping in order to get it right. I was impressed. The house hadn't been painted since we owned it (about 7 years). So far so good. They come on time, are very professional and clean up perfectly. The problem came the next season. Some of the paint on the front of the house began chipping after one winter! They came back out right away and agreed it needed to be repaired. After numerous phone calls and emails, the work was not scheduled that season. The following season wasn't much better. It required half a dozen phone calls and emails to get them back to the house. They finally came and did the prep work. Then nothing for over a month. They finally came and did the painting which took about half a day.
When you pay top dollar, you expect top dollar outcomes. This just wasn't the case. I was also told with these old houses (1950's), there are so many layers of paint that sometimes areas of the exterior crack after a season and repainting may be required yearly in those spots. I do not know if this is true, but it doesn't sound right. If you pay $16,000 to have your house painted, that just doesn't make sense to me. I have owned older homes before and exterior paint did not chip after one season.
The experience was disappointing and frustrating. I will not use them again. If my chipping is a one off phenomenon and they came out promptly to correct it, I might feel differently.

As a former commercial banker, I can only advise John Neill's management to take a hard look at who they send out for estimates and WHEN that estimator/representative gets back to the customer.  For that representative to fail, leads me to question how many other estimates he has failed to deliver and also, leads me to wonder who is overseeing this department?  How could this "oversight" go unnoticed by a supposedly established painting company?.  I would definitely never lend this business money nor would I hire them to do any work on my home.  Oversights like this typically indicates a pattern of mismanagement.  Time to get you act together John Neill Painting!

Everyone that worked on the house was a real craftsman and very polite and accommodating. I could not asked for more!

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unknown

They've done a beautiful job. They are very expensive, but very good!

We live in a 3 story stone colonial built in 1908 with a separate garage. Original shutters. John Neil has painted the exterior three times for us. Excellent surface preparation and minor surface repairs. The last time, the paint lasted 10 years. Expert advice. Responsive and responsible. Highly recommended.

John Neill was a pleasure to work with from start to finish. I had windows replaced prior to the paint job and John worked around this no problem after the window job was delayed. I had my house painted 5 years ago by another company and had to get it repainted a lot sooner than I expected. I guess it's true that you get what you pay for.
This time I went with John Neill whose estimate was not the cheapest but reasonable. The crew came when expected, cleaned up and were professional in every way. They took care of things I hadn't even asked for, and their attention to detail was evident throughout. The quality of the work clearly surpasses what was done last time and the house looks great. I would definitely recommend John Neill Painting- wish I'd used them the first time!

They did an excellent job. They even noticed that our recently painted front door had some bubbling, so they repainted it free. The painters are friendly, knowledgeable and hardworking. The company is not cheap, but given the quality of work they are priced very fairly.

The workers were quite meticulous and did an excellent job for a fair price. It was a pleasure dealing with the company from start to finish.

Our home is 3 story, stone colonial (vintage 1923). Neal did all the trim on the eaves, all the windows, the porch ceiling and trim, basement storm doors, front and back doors, porch double doors, on all levels. All surfaces were scraped and sanded. They found one window with some wood rot and called in a carpenter to have it replaced. They were highly professional from beginning to end. We had one dormer window on the back of the house that was not painted last time we had the house done (not by Neal). At the end of the job, the company simply said, and quot;We can't reach that window.and quot; Neal had problems reaching it too -- but they got to it and it's perfect. The workers were extremely courteous and careful with their paint, clean-up.

Great!

The experience was excellent. I've used them in the past. I had them paint a couple of rooms in the fall and they will do some more painting inside with us this fall. They do a great wall papering done as well. We liked them.

We have had John Neill's company do many jobs for us which have been done expertly, for a reasonable price and to my complete satisfaction. The workmen are polite, friendly, knowledgeable and unobtrusive while working. I have had no problems with spills or messes from the painting. I can't be complimentary enough about their work. They are every professional in every respect.

We had a tropical storm or hurricane here and I had some minor damage. It affected one of the ceilings of my house. So, I decided to repair the ceiling, which is a coved ceiling. I just wanted to put a skim coat on it. I wanted to keep it plain. I thought that their quote was about 6% high but this is something that was not in my list of immediate things to be done. They are going to be doing it in about a week's time. John Neill arranged the time for someone to come and do the estimate. A gentleman named Patrick came and I showed him what work I wanted to get done. He took down the information and sent me an email with the estimate. Truthfully, they could have told me what the estimate was, but I preferred to get something that is electronic, that I can hold on to and just in case if there is a discussion, it is easier too. The estimate process was professional. Patrick realized that the room would probably need painting too. So he asked me if I wanted them to paint it, I said no because there was other work I was planning to get done before I got it painted. I was having some carpentry and floor work done in that room so I wanted to wait until that was finished. It was between the holidays that they came to do the estimate. I received the bid after I got back from holidays. I responded back via email and I told Patrick to contact me. He called me yesterday and we set up a date. They are going to start on Thursday, next week.

We've used John Neill several times over a 35-year period. Alway good work, always professional. We got three prices and although John was not the cheapest, we knew who we were dealing with, and the difference was only about 6% more with John, so we went with him. A few minor touch-up items were on our list after the painters left, and these were taken care of to our satisfaction within about 2 weeks after the job was "finished."

Smooth and professional

Price is high but absolutely fair. Real professionals.

Their service is good. They are on time and come when they say they will. They are clean and polite.

the painters were very professional and clean. the material was always top quality and the paint work was the best I have ever had. Although the prices were high, you get what you pay for. I will continue to use John Neill Painting.