JOHN NEILL PAINTING

I am a luxury custom builder and used them for the exterior on a job even though they were the high bidder. Numerous issues showed up including rusting lintels because they were never prepped properly, and they never showed up to fix them in spite of repeated requests. Now I find they painted shut the dryer flapper vent so it wouldn't open, which eventually showed up as water in the ceiling where the dryer duct ran. Cost me thousands to fix, never should have happened and I will never use them again. I have other painters who have done superior work, with more dilligence, for far less money.

Best painting contractor we have ever had! All areas, which were covered in dark red and/or dark green were repainted in much lighter colors. The work performed was magnificent, with no evidence of the dark colors. The prep and finish was of the highest quality. The work was completed on schedule and with all furniture put back in place and not a spec of dust anywhere to be found. Prior to using John Neill, we had several other rooms painted by another painting company (Nolan Painting Inc), whose well-meaning painters required constant supervision by us and several do-overs of their work. By contrast, John Neil's quality, workmanship and professionalism was superb, in a class by itself. John Neil employs craftsmen painters who know how to perform quality work. In our view, if you want the job done right, well and on schedule, John Neill is your painting company. His prices are a bit higher, but well worth the difference.

Great! They did a perfect job.

Very well because the house still doesn't need to be repainted 8 years later.

Excellent surface preparation. Meticulous painting. Meticulous clean-up. Respectful of our property, On time. Highly responsive throughout, including correction of minor problems with the wallpaper.

This company employs very good painters almost craftsmen. They are 3x as expensive as most conventional painters which I don't mind if the work product merits it. For example, they spent an entire day on my front door scraping and preppping in order to get it right. I was impressed. The house hadn't been painted since we owned it (about 7 years). So far so good. They come on time, are very professional and clean up perfectly. The problem came the next season. Some of the paint on the front of the house began chipping after one winter! They came back out right away and agreed it needed to be repaired. After numerous phone calls and emails, the work was not scheduled that season. The following season wasn't much better. It required half a dozen phone calls and emails to get them back to the house. They finally came and did the prep work. Then nothing for over a month. They finally came and did the painting which took about half a day.
When you pay top dollar, you expect top dollar outcomes. This just wasn't the case. I was also told with these old houses (1950's), there are so many layers of paint that sometimes areas of the exterior crack after a season and repainting may be required yearly in those spots. I do not know if this is true, but it doesn't sound right. If you pay $16,000 to have your house painted, that just doesn't make sense to me. I have owned older homes before and exterior paint did not chip after one season.
The experience was disappointing and frustrating. I will not use them again. If my chipping is a one off phenomenon and they came out promptly to correct it, I might feel differently.

.

unknown

They've done a beautiful job. They are very expensive, but very good!

We live in a 3 story stone colonial built in 1908 with a separate garage. Original shutters. John Neil has painted the exterior three times for us. Excellent surface preparation and minor surface repairs. The last time, the paint lasted 10 years. Expert advice. Responsive and responsible. Highly recommended.

We've used John Neill several times over a 35-year period. Alway good work, always professional. We got three prices and although John was not the cheapest, we knew who we were dealing with, and the difference was only about 6% more with John, so we went with him. A few minor touch-up items were on our list after the painters left, and these were taken care of to our satisfaction within about 2 weeks after the job was "finished."

the painters were very professional and clean. the material was always top quality and the paint work was the best I have ever had. Although the prices were high, you get what you pay for. I will continue to use John Neill Painting.

The choice of paint colors took a little time, but once we got that settled, Jim and his helpers were prompt, helpful, and courteous. The first days were spent in prep work, sanding down the large amount of painted pine paneling and, more importantly, getting the ceiling ready. John Neill was particularly helpful in getting us an electrical contractor who replaced surface mounted lights with recessed lighting, and in a timely fashion so that the whole job was not delayed significantly. The painting itself took about a week, including all the moldings, trim and ceiling. The painters were very considerate and responsible with us, our pets, and were careful with their paints and brushes, and very polite about waking us up at 7:30 in the morning! The whole job was accomplished beautifully without a spilled drop of paint. We are very happy with this company and have used their services on numerous projects.

Excellent work. The painter was a master craftsman who did excellent work and took pride in his work. Price was not cheap but the quality of the work was worth it.

THEY MISSED AN ENTIRE SECTION, THE PAINT WAS WRONG FOR THE TRIM AND DROPPED PAINT ON THE NEW DRIVEWAY. THEY POWER WASHED THE DRIVE AND IT DID NOTHING. I WAS VERY DISAPPOINTED. THEY STARTED LATER WHEN THEY ORIGINALLY SAID THEY WOULD.