Excellent husband/wife team performed a very professional job.
Description of Work: Opened my pool for the season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Michael B.
07/2017
5.0
pool cleaners
 + -1 more
Great job. Very professional. Use them to open and close the pool now.
Description of Work: Opening/closing unground pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kimberly G.
12/2016
5.0
pool cleaners
 + -1 more
They are wonderful. The owner, both when he came in July and when we set-up in October, was very professional, helpful, knowledgeable, kind, and worked within our schedule.
Description of Work: We have had some experience with North Shore Pools And Service. They closed our pool for the winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matt K.
06/2016
5.0
pool cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$130
Aaron B.
12/2015
5.0
pool cleaners
 + -1 more
We moved into a house with an outdoor jacuzzi. Having never had one, we wanted advice on how to maintain it, and we also wanted it inspected, make sure it's in good condition. I could not have asked for a better interaction than Brian provided. He did not try to upsell me anything. He didn't find any problems. He was reassuring - things were in good shape, and there was no need for repairs or special maintenance. I really knew nothing, so he really could have sold me anything, but instead he actually told me a few things I thought I needed, which I did not. For example, my electrician pointed out that when the jacuzzi was installed (Pool City in Monroeville), they used a 40 amp cable for a 50 amp circuit. I asked Brian if that was safe. He pointed out the previous owners used it that way for eight years, so can't be too bad. We may still get the work done, but Brian's advice made sense. I asked about the cover - do I need a new one? Again, no: you'll know you need a new one when it's getting waterlogged. Jets, etc? All fine. Brian brought some chemicals, and taught me how and when to use them, and how much. Again, I felt completely reassured. Brian is a straight-shooter, and he'll be our go-to guy going forward. I know he's going to help us enjoy our jacuzzi without paying for things that don't matter. Highly recommended without any reservations whatsoever.
Description of Work: Brian inspected our jacuzzi and provided information for treatment and maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Linda T.
09/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: They closed the in-ground swimming pool for the winter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$281
Janet C.
01/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: Great I will have them back to open my pool in May. I was happy that they responded so quickly, they did the service when they promised. Very easy to deal with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
KENNETH P.
12/2014
5.0
pool cleaners
 + -1 more
THEY WERE QUICK AND EVERYTHING DONE RIGHT
Description of Work: POOL CLOSING AND COVER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$295
Kathy C.
04/2014
5.0
pool cleaners
 + -1 more
I was looking for someone new to maintain our pool when our last guy was unresponsive. Brian scheduled our opening and came as scheduled. He ordered us a new generator and fixed our heater. It took 3 weeks in total, but looks like we are good for the summer now. He always returned my calls. I haven't received the bill yet, but so far am happy with the service.
Description of Work: Pool opening and repairs to heater/salt generator
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$750
Sheri B.
11/2013
5.0
pool cleaners
 + -1 more
We would definitely recommend North Shore Pools and Service.
Description of Work: We had a pool put in this summer, and it was an absolutely awful experience. The contractor we hired, among other things, left the pool in filthy condition. We hired Brian to clean it professionally. He was so helpful to us. He not only explained to us how our pool should be working and how to keep it in good working order, he noticed many errors on the part of our contractor. These were things that, if not brought to our attention and corrected, would have shortened the life of our pool considerably (these were not small issues). Beside the initial pool cleaning, we hired Brian to close our pool and had him order and install a cover. While I don't remember the exact prices, I can tell you that we did price these things with others and found Brian to be very competitive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela S.
09/2013
5.0
pool cleaners
 + -1 more
North Shore Pools responded to my email in 24 hours. The arrived to close the pool in 48 hours and did the closing in no time flat. They didn't have one of the pieces we needed but were willing to put something in temporarily and return to install the new piece when it came in. Overall this was an A experience and I couldn't be more pleased.
Description of Work: We were having trouble closing are above ground pool. I was worried about getting the cover on before all the fall leaves clogged up the pool. There were pieces missing from our pool ( plug, cover for skimmer)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Curtis U.
07/2013
5.0
pool cleaners
 + -1 more
Pool had been covered and closed for seven years. I attempted to open it and get water swimmable myself last year without success despite considerable cost an frustration. Determined to avoid similar frustration this year, I decided to join Agnies List and found North Shore Pools. Brian, the owner, was difficult to reach initatially due to an early poll opening season. After a number of calls and over a four week wait I was finally about to contact Brian and arange an appointment. Once contacted he came the same day we first spoke by telephone and began the pool opening process. He and his helper were polite, friendly, worked fast and were always professional. He was honest in his assesment of my equipment and needs and talked me out of purchasing equipment and materials that were really not needed or neccessary. Brian was clear as to an estimateof the cost for the opening and new equipment needed $450.00 (new DE filters and pool uncovering, pool and equipment inspection, pump and filter relocation, set-up, pool liner repair, pool shocking and chlorination). Due to several consecutive days of rain, Brian left pump and equipment for continued pool cover pumping. On the second visit, North Shore uncovered the pool, folded pool cover, and left it at garage door. They relocated the pump and filter to a better location, set up all equipment, did preliminary pool cleaning, patched hole in pool liner, shocked and chlorinated pool. Brian left written instructions for ongoing pool maintence. He was readily responsive and patient with to my phone calls regarding additional questions after the installation and opening service. Despite the long wait for service, I was pleased with North Shore's professionalism and efficiency in getting my pool up and running so quickly, and with Brian's friendly and assuring manner. I will use them for any additionally problems without hesitation, and for seaon ending pool closing, and opening for next year.
Description of Work: Pool opening preparation. On initial vist, immediately inspected pool all equipment. Ordered new DE filters and hoses for pump and filter. Retrived pump and filter from garage and temporarily placed equipment in position at pool side. Set up sump pump and began to pump water (apprx. three feet of water) from pool cover.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$450
claire C.
10/2012
5.0
pool cleaners
 + -1 more
They gave me a quote and stuck to it. They showed up when they said they would. They were professional and polite. They completed the scope of the work to my full satisfaction.
Description of Work: Closed a commercial size pool, including winterizing chemicals, anti-freeze, equipment/pump room winterization, and putting on the winter cover. They are very polite, professional, and their price was very good.
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Service Categories
Pool and Spa Service
FAQ
North Shore Pools And Service is currently rated 5 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
North Shore Pools And Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, North Shore Pools And Service offers free project estimates.
No, North Shore Pools And Service does not offer eco-friendly accreditations.
No, North Shore Pools And Service does not offer a senior discount.
Yes, North Shore Pools And Service offers emergency services.
Yes, North Shore Pools And Service offers warranties.
North Shore Pools And Service offers the following services: Repair, replacement, pool & spa.