RAIN-TEC IRRIGATION

Great. Great staff.

unknown

Very good

This experience was just as pleasant as it was horrible dealing with the first company who did the incorrect installation. I should have consulted Angie's List before agreeing to do business with the first company. They had removed trees and planted new ones, so I thought that it would be safe to have them do the installation. A bad decision.

Not good. A few days after the system was installed I noticed the water meter running when the system was off. I called and the owner sent a man out to fix the leak. That same day another leak was detected. I called again and asked that the owner come out and address the problem and get it fixed the right way. He did come out and fix it. I thought all was well until a local company was digging on my street to install cable upgrades this spring. The foreman pointed out to me that the french drain had indeed been ripped in half and the piping for the sprinkler system was laid right through it! I knew my drain was not functioning as it usually did, but thought that maybe there was a clog or something. I was very upset to think that he did this and knew it all along and was not going to tell me about it. After many phone calls (one call he was actually yelling at me denying he did it) he did come out and fix the drain. I will never recommend this company to anyone.