SEARS AUTO & TIRE CTR

It was easy to schedule the appointment. After they finished their job, I took my car and everything looked good. About 2 days later while driving on the highway on my way to New York, I heard a very loud sound coming from one of the front wheels. I stopped immediately and got towed to a nearby service shop which was Firestone ( most shops were closed as it was Saturday). The guys at Firestone found that the guy at sears forget to tight 2 of my brake caliper!!!! Of course I wasn't happy as I had to stop for a couple of hours till they got it fixed. When I came back to my town, I went to sears where I explained what happened. The manager was a very nice lady and offered me a total refund for my money and that was the end of my story with sears for good :).

My car wheel was making a terrible noise when I left work at 4:30 in the afternoon. Luckily sears has hours of service in the evening and on weekends. I took me car there, they found the problem and fixed it in a reasonable amount of time. They also did a courtesy check of my car. They were very helpful, knowledgeable and professional. I would highly recommend them.

I bought four tires for my car, everything went as expected and they include rotation and balancing, alignment with the purchase for the life of the tire

oil change went well but poked a hole in my cvc joint and tried to scare me into having it repaired there. the price was double what i had to pay to have it repaired. my mechanic sait it looked like someone pocked a hole in it with a screw driver.

I got 4 new tires for my 2004 Ford F150 FX4 the tires seemed to be quite pricy. I mean 250.00 each instuled. But to the pluss side The will totate them for free every 3000 miles. I did have done But the down side it takes them a fer howers to do so. This does kind of waste a lot of time and kinda runes your day.

I had a very strange experience with these guys. I had to purchase 4 winter tires for a performance sports car I was driving at the time. I purchased them through another location but the problem I was having is that one of the sizes were back ordered for 1 1/2 months and there were severe snow storms being forecasted for the following week. I was at a loss for whether to hold out until they were ready or cancel the other size and purchase a different brand for the back. Rather than ask the advice of the place I originally purchased the tires at, I decided to get a 3rd party opinion. When I arrived at the place, these guys were VERY helpful. They were definitely very anxious to sell me something, but I explained my situation to them and asked if they could give me an honest opinion on what I should do. In the end, I waited until my back size was available. The car had different back sizes than the front. These guys could have given me a line of BS and talked me into buying another brand so that I had 4 winter tires when the storm hit but that wasn't the case. The weather service ended up being wrong anyway and I received the back tires before we received any snow. While there was no sale involved, I couldn't speak more highly about this place. The value of honesty holds a lot of weight with me.