On the Level

unknown

The project was completed and we were satisfied with the finished product. However, the owner's attitude (very unprofessional, disrespectful and arrogant), and disregard for deadlines were distracting and almost too much to bear. The cost was reasonable and he and his workers did possess adequate knowledge of construction. They may do well at smaller projects but I would not recommend them for a large remodel. Also, if you value professionalism, steer clear of On The Level Remodeling.

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The work went well, the owner bid the job and the owner completed the job. The bulk of the work was completed while we were away from the home so there was zero inconvenience to the family. The foundation work was just a quick job that he stopped back a few days later and took care of. He was very pleasant to work/deal with, quality of work was and materials were at or above what was expected.

We looked at the local home improvement stores to see physically what the catalog items looked/felt like. A couple weeks later we called and left a message on his answering machine advising that we made some selections and would like him to stop by to discuss them with us. Two weeks later I called back, then again about a month later; still no response after leaving several messages. I called and spoke to his wife, left message with her and still no return call. I then tried one last time which in all reality ended up being about 4 months later and in the message asked if he could call me back even if to tell me he didn't want the job. No return call, no contact what so ever. His business has grown and he now has additional employees beside himself but no one from the company has ever made an attempt to get back to us. This is bad business, very non-professional and down right RUDE! I was good enough to pay for one job (asking price) but not good enough for another of equal value.